May 18, 2017

Quarter of UK workers would move jobs for office with a better mobile signal ⁰

by Sara Bean • Facilities management, News, Technology, Workplace

One in four (25 percent) of British office workers say they would consider moving jobs (or have already moved) due to a lack of mobile coverage in their building, claims new research from Arqiva, which highlights the worrying extent of the UK’s struggle for adequate indoor mobile coverage and its potential impact to businesses in the future. The survey, conducted among 1,000 UK office workers, revealed that as many as 1 in 2 (49 percent) respondents have experienced poor mobile coverage (i.e. dropped calls or a lack of signal) within their office building. Of those, almost three quarters (72 percent) say this is an occurrence that happens every week, and a quarter (25 percent) say it is something they face daily.

May 17, 2017

Yes, facilities management press, your bum does look big in that ⁰

by Simon Heath • Comment, Facilities management

I suspect we’ve all got one of those friends. Needy. Constantly seeking validation. Of a new partner. Of a new outfit. Of their choices for all aspects of their life. If the industry media and chatterati are to be believed, facilities management is becoming just such a friend. Handwringing articles asking how FM can best demonstrate the value it brings. In actual fact, the sector seems to be in robust good health. It benefits whatever way the market moves. New buildings means new work. Fewer new buildings means more attention required on ageing stock. Fadism and bandwagon jumping mean there’s constant changes to be made. All grist to the mill of the hardworking facilities management professional at the coalface.

May 16, 2017

Three workplace managers walk into a bar … and the rest is no joke ⁰

by Paul Carder • Facilities management, Features, Technology, Workplace, Workplace design

This is a long tale, but a worthwhile one to tell, and something that many of you will relate to, especially if you have anything to do with workplace design or management. Three managers walk into a bar. This is always a good place to start. They each have gender-neutral names, so I’ll leave you to work out whether they may be male or female. Not that it even matters in this context. Frankie gets there first. “Hi. Large glass of wine please. What do you have?” The bartender pauses, then replies: “We have … red … or … um … white. Um … oh, and fizzy and pink”. Frankie thinks for a moment, dismisses the idea of a cocktail or a short, then orders a beer. It’s a corporate training centre after all. What would you expect in a place like this? An extensive wine list?

May 16, 2017

Manchester leads the UK as regional creative talent market place for tech and media ⁰

by Sara Bean • Facilities management, News, Property, Technology, Workplace

Manchester tops the ranking as the leading UK regional creative talent market, having the key ingredients required by this sector to progress and develop as a future destination for the creative industries (including publishing, film, TV, media, digital, computer programming and information services). This is according to ‘Creative Regions’, a first of its kind report, showcasing the Top 25 Regional Creative locations in the UK [outside of London] published by CBRE. Common characteristics of successful creative locations, suggest the report, include large concentrations of creative businesses and professionals, deep talent pools of highly educated graduate populations, large and growing millennial populations, good transport connections, quality of life and proximity to world class universities with strong research and computer science ratings. The report’s also found that Reading punches well above its weight as a creative talent destination, given the size of its office market; Scotland features particularly well with Edinburgh and Glasgow in the top five list, and 11 of the top 25 creative talent locations are in the East and South East.

May 16, 2017

Built environment sectors ignoring the potential of smart cities and big data ⁰

by Mark Eltringham • Cities, Facilities management, News, Property

There is little or no evidence of the built environment, real estate and construction sectors engaging directly with the smart city agenda, according to a new RICS Research Trust report by University of Reading academics. The research, which examined four case studies (Bristol, Milton Keynes, Amsterdam and Taipei) found that less than a quarter of UK cities had an smart city action plan. Of those that did, the main focus in the smart city case studies is on open data. As a result, city residents are not benefitting from a clear strategy for smart cities according to the report Smart Cities, Big Data and the Built Environment: What’s Required?

May 13, 2017

From footprint to footfall: how the experiential workplace is set to take over the world ¹

by Freddie Steele • Briefing, Facilities management, Premium Content, Property, Workplace design

From the archive. This piece was originally published in 2016. The culture within which we work determines how effective, successful, fulfilled and well we are in both our professional and personal lives. The organisations for which we work – on whatever basis that might be – the physical surroundings they create, and the other places in which we choose to work are now woven into the fabric of our lives as never before. The technological immersion that allows us to work in new ways also means that each day becomes a series of experiences. Because we are free to work wherever and whenever we choose, we are increasingly able to determine the nature of those experiences. For those who design and manage offices this represents both a great opportunity and an unprecedented series of challenges.

May 10, 2017

The new normal arrives for the commercial property sector ⁰

by Gary Chandler • Comment, Facilities management, Property, Workplace design

Traditionally, the two principle vectors for change in the commercial property market have been lease lengths and space standards. Both have shrunk markedly over recent years, subject to the miniaturising effects of technological and cultural change. Even so, the effects of this contraction have taken place within an existing paradigm so have been easily understood, if not always acted upon.So it has been that major property organisations such as the British Council for Offices and CoreNet have been able to produce guides and reports based on well understood principles and without challenging the business models and assumptions of developers, landlords, workplace designers and occupiers. For most the challenges remained the same, not least how to resolve the sometimes conflicting timescales of people, place, property and technology that is the defining tension at the heart of office design and management.

May 5, 2017

IFMA and RICS unveil combined qualifications platform ⁰

by Neil Franklin • Facilities management, News

The collaboration between IFMA and the Royal Institution of Chartered Surveyors (RICS) is, for the first time, offering a combined suite of credentials and professional qualifications for facilities management in a single, online academy platform at www.fm.training. IFMA and RICS first launched the platform in December 2016 as an initial step toward ‘leveraging the combined authority of two of the world’s premier built environment professional organisations for the support of FM education and career advancement’. IFMA centralised its professional credential training — the foundational Facility Management Professional, the targeted Sustainability Facility Professional and the Facility Management Learning System, which supports learning for the Certified Facility Manager certification — on the academy in early April. Now, RICS has added the final critical piece of the IFMA-RICS suite of credentials and professional qualifications to the platform: the internationally recognised AssocRICS and MRICS professional designations.

May 3, 2017

Employee freedom and self-regulation is the key to successful home working ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

The lazy assumption that employees who work from home are invariably shirking work is gradually dissipating, as flexible working becomes part of accepted working practice. Now new research suggests that to really get the best from their home workers, employers need to treat them as responsible adults who can actually be trusted. A new study, conducted by Nick van der Meulen of Rotterdam School of Management, Erasmus University (RSM) has revealed that job performance in working from home is driven by employee self-regulation and decision-making freedom rather than previous beliefs that it was achieved through managerial or peer control. In fact, any suggestion of shirking is erased by the evidence of a positive relationship between the extent of telework and number of hours worked. On average, full-time teleworkers perform just as well as those who do no telework at all — even under conditions of infrequent communication with the manager, low peer performance monitoring, and no outcome reward systems.

April 28, 2017

Presenteeism can have as negative an impact on the workplace as absenteeism ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Employees coming into work when sick are contributing to a rising trend of ‘presenteeism’ across the UK, with more than half (52 percent) of UK workers admitting to going to work when their performance is negatively affected by work-related health issues, a new survey claims. A third (34 percent) of workers have even considered moving jobs due to the negative impact of their work environment on their health – the highest percentage across Europe. The report from Fellowes, published to coincide with World Day for Safety and Health at Work, argues when a worker is present but not able to perform their function properly, it compromises their productivity. With most employees continuing to work at sub-par levels rather than taking days off to recover, this also prolongs the effect of illness. Subsequently, businesses are experiencing a detrimental knock-on impact on the quality and volume of work produced, with a further impact on overall business performance.

April 28, 2017

BIFM issues new guidance for FMs on managing the transition to agile working ⁰

by Sara Bean • Facilities management, Flexible working, News

New guidance to help facilities managers manage the transition to agile working within their organisation has just been published by the British Institute of Facilities Management (BIFM). The Agile Working Change Management Guidance Note is aimed at FMs working at a senior and/or operational level and covers the benefits of agile working and how to successfully plan and implement an integrated approach to deliver sustainable change in working behaviour. Agile working describes a range of work settings that allow people and organisations to make new choices about when, where and how they work. It is underpinned by mobile technology and applies to people working both in and away from the traditional office, such as at home, on the road or remotely in other locations. BIFM’s research and information manager Peter Brogan said: “As an Institute, we recognise the importance of the workplace agenda for FMs and this newly commissioned Guidance Note aims to address the current lack of knowledge around some of the emerging workplace practices.”

April 27, 2017

Europe needs national renovation strategies for buildings, coalition claims ⁰

by Neil Franklin • Environment, Facilities management, News, Property

Europe must lead the world in cutting greenhouse gas emissions from existing buildings if it is to meet the ambitions of the Paris Agreement, claims BUILD UPON, a coalition of over 300 businesses and organisations from across the continent. The coalition – which includes cities, public authorities, property developers, manufacturers and energy utilities, as well as trade associations, NGOs and universities – is backing the need for ambitious ‘national renovation strategies’ that set out clear targets, milestones and measures on transforming existing buildings. The intervention comes as EU member states near the deadline to publish updated strategies to renovate their buildings, which account for around 36 percent of Europe’s total greenhouse gas emissions, and as political decision-makers grapple over the future of EU energy laws for the construction sector.