March 4, 2016

When you can choose to work anywhere, where will you choose to work? ⁰

by Mark Eltringham • Flexible working, Insight Briefings, Premium Content, Technology, Workplace design

One of the great questions that hangs over workers in the new era of boundless work is this: When you can choose to work from anywhere, where will you choose to work? It’s not just a question for the growing army of workers who find themselves unfettered from the traditional times and places of work. They will naturally choose to work in the places they feel make them most productive and happy, which nurture their wellbeing and chime with their values. The challenge for the owners and the occupiers of offices is to create the working environments that will draw people to them. This is particularly important for those organisations with strong cultures who understand the role that physical presence plays in nurturing creativity and the way people exchange information, such as tech and creative firms. The terms of this conundrum and its possible solutions are the themes of our new briefing, produced in partnership with Connection. You can see it here.

March 3, 2016

Open plan offices linked to low engagement and workplace satisfaction levels ⁰

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace design

As we’ve pointed out before, while open plan working can bring cultural benefits such as improved communication and collaboration; the continuing popularity of the open plan office is largely down to cost. The reason the UK has more than twice as many open plan workers as the global average is primarily due to high real estate costs. Now a new report from Steelcase suggests that space and cost-saving strategies such as open plan offices and hot-desking could be impacting workplace satisfaction and engagement. UK employees are falling below the global average for almost all workplace satisfaction metrics, reporting a lack of control over their work environment (59 percent), difficulties concentrating (43 percent) and an inability to work without being interrupted (50 percent). These three factors were found to be central to fostering an engaged and satisfied workforce. Only 29 percent of UK workers are engaged, compared to 34 percent globally.

March 2, 2016

Employers’ attraction and retention rates rise with flexible working offer ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

Although a quarter of UK workers now regularly work out of the office, there is a still a significant number (39 percent) who don’t know they have the right to request flexible working. Yet according to new research from UC EXPO, conducted amongst 1,000 UK office workers, job roles offering flexible working are more likely to attract a better candidate, with 82 percent of workers saying they would be more likely to take a job that offered flexible working benefits. An additional 71 percent said that the offer of flexible working would help businesses to attract a greater international talent pool. The research finds that the benefits of flexible working are more widely recognised than a year ago, with a fifth (22 percent) of those surveyed having worked at home or remotely more throughout 2015 than in 2014. Productivity concerns around employees working from home is decreasing, with over two-thirds (67 percent) believing that productivity levels either increase or stay the same when they work remotely.

February 29, 2016

UK firms held back by government’s mediocre broadband targets ⁰

by Mark Eltringham • Flexible working, News, Technology

British companies are growing increasingly exasperated by the UK Government’s failure to provide a world class Broadband infrastructure, according to a new report from the Institute of Directors which will be published later today. According to the report, Ultrafast Britain, the UK is lagging behind many other countries, yet the Government continues to display a ‘poverty of ambition’ on the matter. The report suggests that the commitment to offer 95 percent coverage of ‘superfast’ broadband to the UK by next year is woefully inadequate and the target instead should be to offer speeds of 10 gigabits per second by 2030, around a thousand times faster than the current official target of 10 megabits per second by 2020. Last week the IoD joined those criticising the feeble management of telecoms regulator Ofcom on the issue, calling for the break-up of monopoly broadband infrastructure provider BT Openreach.

February 29, 2016

Report sets out challenges for rapidly changing Australian workplace ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

When it comes to innovation in workplace design and management, there are few countries in the world quite so forward thinking as Australia right now. Even so, Australia’s workers, firms and legislators remain under-prepared for the rapidly changing world of work, according to a new report from the Commonwealth Scientific and Industrial Research Organisation (CSIRO), a Government funded research agency. Many of the trends outlined in the report will be familiar to readers of Insight. Over the next twenty years, it claims that around half (44 percent) of all jobs will be subject to computerisation and automation. Over the same period, it suggests that the majority of people will become active in the gig economy, many of them based in shared coworking spaces. The report also suggests that while Generation Z will be faced with the highest degree of change, an ageing population presents its own challenges.

February 27, 2016

Want a Google workplace? + The boundless office + Belief in corporate wellness ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s Insight Newsletter; Kelvin Bromley says the office is reinventing itself; Dr Caroline M. Burns argues that the Google office doesn’t work for everyone and Leeson Medhurst warns that providing too much choice at work can lead to confusion. Mark Eltringham finds wellness programme succeed based on perceptions not actions and Matias Rodsevich explores how performance indicators can help meet business goals. A new BCO report reveals commercial property costs are higher than widely thought; why Gen X is the hardest working generation; the Workplace Foundation says the UK is on the verge of a flexible working tipping point and London legal firms move towards open plan working. Download the latest issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 25, 2016

Over half of UK employers will implement flexible working by next year ⁰

by Sara Bean • Facilities management, Flexible working, News, Wellbeing, Workplace

The UK is on the verge of a flexible working ‘tipping point’ with more than half of employers offering staff more choice of where to work. Working anywhere: A winning formula for good work? produced by Lancaster University’s Work Foundation, and commissioned by Citrix, reveals that 2017 will be the time when over half of organisations in the UK are likely to have adopted flexible working. It also predicts that over 70 percent of organisations will have followed suit by 2020. The Work Foundation, which hosted interviews with academics, business leaders and the public sector to glean insights around the theme of flexible working, supported by research with 500 managerial level employees within medium to large businesses, warns that there is still much to be done to address attitudes towards flexible working, from ensuring people don’t end up working longer hours to dealing with feelings of ‘disconnect’.

February 20, 2016

‘Ghosting’ employers + Office buildings still relevant + Millennial engagement ⁰

by Sara Bean • Environment, Facilities management, Flexible working, Newsletter, Property, Wellbeing

In this week’s Insight Newsletter; Darren Bilsborough on why office location is as important as design; Mark Eltringham says ‘ghosting’ an employer in the manner of the Spanish civil servant who hadn’t turned up to work for six years, is more common than you’d think; how office design is in the beauty of the beholder and why the office property market continues to thrive, despite rumours of its demise. A new report finds dysfunction at the heart of the public sector workplace; the government largely ignores the self-employed; younger workers are more engaged than the middle aged; RIBA consults on the future of its HQ; and many UK commercial buildings are failing to meet energy standards. Download the latest issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 19, 2016

UK in bottom four of European countries for workplace benefits ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

Social benefits for people in the workplace in Europe are generally far more generous than in the US, but the UK is in the bottom four overall taking into account factors such as maternity and paternity leave, general parental leave, paid holiday allowance, paid sick leave and unemployment benefits. Only the Swiss, the Irish and the Americans have a more frugal government policy. According to a report by Glassdoor of 14 key European neighbouring economies, conducted in cooperation with Llewellyn Consulting, the countries offering the most generous workplace and welfare benefits overall are Denmark, France and Spain. In terms of paid annual leave, Sweden, France and Denmark all offer 25 working days a year as minimum –the highest entitlement. The UK is bunched towards the bottom again with the likes of Italy, Greece, Germany, Portugal and Switzerland – all offering the minimum 20 days.

February 18, 2016

What would happen if you didn’t turn up for work tomorrow? ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

You might assume that most people would like to think of themselves as more or less indispensable at work. And if they’re not already, would like to make themselves indispensable at some point. But what exactly would happen if you simply didn’t turn up for work tomorrow? It might be nothing, as the recent case of Joaquin Garcia proved. The Spanish civil servant hadn’t turned up to work for at least six years, according to reports from last year. His absence only came to light when his employer decided he was eligible for a long term service award. His case became something of a sensation in Spain, where he earned the moniker el funcionario fantasma – the phantom official. But his story isn’t a one off. In a grim news item from 2004, a Finnish tax inspector died at his desk and the fact went unnoticed for two days.

February 18, 2016

The UK public sector workplace is disempowered and can’t cope with change ⁰

by Mark Eltringham • Flexible working, News, Workplace

A new report claims that the typical public sector workplace in the UK is dysfunctional on a number of levels. That is not the conclusion of some right wing think tank, but instead comes from Civica’s Invigorating the Public Sector Revolution report, commissioned in partnership with Society of Local Authority Chief Executives and Senior Managers (SOLACE). Based on a survey of 276 senior and middle management staff, a mere 7 percent of respondents said that the public sector offered an empowering working culture and just 25 percent believe their management teams have the skills and attitudes to lead the organisation over the next ten years. Of particular concern was the ability of organisations to cope with change. Just under half (47 percent) of those surveyed believe their leadership team lacks the management skills needed for ‘a period of massive and accelerating change’.

February 17, 2016

The workplace is not just about the play, but the stage too ⁰

by Darren Bilsborough • Comment, Flexible working, Technology, Workplace design

Why is it that just about every article I read talking about the value of workplace design, almost always ignores the broader context of the building and precinct in which the workplace is located? Similarly, almost all conversations extolling the virtues of remote working, love to predict the extinction of the office and diminish its relevance as an important contributor to the operations of a successful business. Personally, I have yet to find an acceptable substitution for face to face communication. It is just not possible for clear, consistent and unmistakeable communication to occur over email, text, phone or skype. The ability to be able to read someone’s body language, grab a pen and paper to draw a diagram, point to an example, empathise sincerely with a colleague, customer or collaborator’s struggles with complex concepts, is just not possible to do quickly, effectively and efficiently without face to face communication.