March 13, 2015
Employers warned of new office malady: ‘Invisible Employee Syndrome’
While some workers might be happy to stay under the workplace radar, this lack of engagement does not benefit their employers. Now firms are being warned of a previously unrecognised malaise, Invisible Employee Syndrome, which occurs when employees ‘go dark’, disappear off the performance and talent radar, and intentionally or unintentionally become invisible to their employer. The survey cites a range of contributory factors, including inadequate engagement, poor communications, a lack of insights and broken HR processes and systems. The joint survey from HRMS provider Fairsail and HR Grapevine showed that 78 percent of respondents felt employees were poorly engaged. Many UK organisations are suffering from this ailment, which the research suggests is reducing productivity, sapping innovation, undermining competitiveness and fueling attrition.
March 4, 2015
Over half of workplace support staff are privy to confidential conversations
by Sara Bean • Comment, Facilities management, News, Workplace
Facilities managers often remark that ensuring their staff gain the recognition they deserve for a job well done is much less common than fielding criticism when something in the workplace goes wrong. The fact is that when support staff are doing their work well, they fade into the background. For many office workers, the people who clean the workplace, deliver the mail, keep the building secure and make sure everything in the office is running smoothly; are all but invisible. But, as a new US survey by CareerBuilder suggests – support staff may know more a lot more about the occupants of the workplace than would make those people comfortable. Fifty-three percent of support staff workers have overheard confidential conversations at work, and 11 percent of support staff workers have stumbled upon information that could cause someone to be fired.
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