January 23, 2019

Most workers think robots could not do their jobs

Despite regular warnings about the potentially massive displacement of jobs as a result of the ‘Fourth Industrial Revolution’ of automation and artificial intelligence, a new, large scale survey of workers around the world suggests that a significant majority of them do not think the technology puts their own role in any kind of danger. The new report from SAP was presented this week at the World Economic Forum Annual Summit in Davos.

January 22, 2019

Business leaders lack ethical insight needed to get the best out of AI

by Neil Franklin • News, Technology

Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations. The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63 percent) say that AI is extremely or very important to their companies today, and 84 percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

January 21, 2019

Robot delivery dogs, digital pollution, why tech firms like ping pong and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing

Today is officially* Blue Monday and instead of offering up an endless series of clickbait pieces telling you how to cope and make the day better for your colleagues, we’re turning our attention to more interesting things. Such as this recent piece arguing that our obsession with ‘millennials’ can cloud our perspective on more important issues about people, their characteristics, advantages and inequalities. It argues that birth dates are rather less important to people’s life chances than their background, individual abilities and structural issues in the economy and society. Who – as they say – knew?

January 14, 2019

Corporations must harness prop tech to adapt to new ways of work

by Neil Franklin • News, Technology

The world of work will continue to evolve in 2019, and corporations must find ways to adapt their office real estate. That is the conclusion of a new piece of research by flexible workplace provider Abintra. Published in a new report, the study highlights how corporations are struggling to manage office space efficiently as the trend towards agile and flexible working gathers momentum. The publication explores methods for responding through office space utilisation techniques, including the latest tech options.

January 10, 2019

Essay collection challenges the cliches about the future of work

by Mark Eltringham • AI, News, Technology

The RSA Future Work Centre has published a new essay collection which it claims presents fresh perspectives on the future of work. The report claims that there are four basic problems with the mainstream narrative about work: that there is a fixation with certain technologies, especially artificial intelligence and robotics; that this in turn leads to a distorted perception of the effects of technology; that this analysis ignores reality in favour of potential; and that technological change does not take place in a vacuum and has a number of knock-on effects that aren’t always considered. Worth noting that the authors of the essays are predominantly academic and the report focuses almost exclusively on the effects of technology.

January 9, 2019

Digital transformation and an uncharted future for workplace design in 2019

by Cherie Johnson and Julie Yonehara • Comment, Technology, Workplace design

In some way, humans have touched every single thing on this planet. We’re stepping into unknown territory. We’re changing everything. Think about that. Now, think about digital transformation. New technologies are changing how we interact with our environment, how we work, how we play and how we live. Tech tools are being more readily adopted as they get better and more accessible and, as a result our attitudes about them are changing. These are big ideas. And, they are rapidly changing our work and the domain of workplace design around the world. More →

January 8, 2019

From nudge tech to listening tools, Gartner makes some workplace predictions for 2019

by Brian Kropp • AI, Comment, Technology, Workplace

Last year we saw businesses reporting their gender pay gap, General Data Protection Regulation (GDPR) taking effect, speculation on how Brexit will impact jobs and further impact on how technology is changing the way we work. Looking forward to the year ahead, Gartner has pulled together a fresh set of workplace predictions for the coming year. This includes the demise of employee surveys as the adoption of sophisticated listening tools accelerates; precious little progress in closing the gender pay gap, but the evolution of discrepancies in pay scales between new hires and existing employees; the rise and rise of the #MeToo movement, which could lead to more senior executives being ousted in 2019 than in 2018; and new technologies designed to nudge workers into action.

January 7, 2019

What Leonardo da Vinci can teach us about the six hour working day ⁰

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

The latest idea to grip the sometimes limited imagination of the world’s workplace chatterers is that of the six hour working day or the four day working week. This has its original roots in a Swedish experiment designed to limit the hours people work in an attempt to improve their work-life balance and possibly even increase their productivity. Now a growing number of firms are looking to introduce a nominal four day working week or restrict the use of emails outside of office hours. These are always commendable goals and you can see the logic. We know people find it increasingly hard to switch off, we know that this is bad for them and we know that long hours don’t necessarily equate to greater productivity.

January 7, 2019

Firms and their workers need to adapt more quickly to changing world of work

by Neil Franklin • Flexible working, News, Technology

Governments need to do more to help workers and firms adapt to the fast-changing world of work and drive inclusive growth, according to the new OECD Jobs Strategy. New evidence in the report claims that countries that promote job quantity, quality and inclusiveness – such as Denmark, Iceland, Norway and Sweden – perform better than those which focus predominantly on market flexibility. While flexibility and adaptability are essential to stimulate the creation of high-quality jobs in an ever more dynamic environment, the gains and costs need to be fairly shared between businesses and workers, according to the OECD.

January 4, 2019

Why new technology can still make employees happier, healthier and more efficient

by Elaine Rossall • AI, Comment, Flexible working, Lighting, Technology, Wellbeing

For many years, we became used to new technology being treated with excitement. Essentially, people thought technology made their lives better. More recently this consensus has been tested. On a very practical level, there is growing concern about the impact of everyday technology. ‘Screen-time’ has become a byword for anxiety and disengagement from the real world. Meanwhile, there is trepidation about the impact of future technology, such as the automation of jobs. Whilst caution is needed, there is a danger that we are forgetting the many benefits technology can bring. As an example, look to the workplace. Already, offices are gaining hugely from technology that benefits employee wellness and productivity. However, we have only just begun to feel its impact. A ‘fast’ office may sound like an oxymoron. A building isn’t going to win a 100-metre race. Yet fast offices, which allow employees to control their immediate environment, are becoming increasingly common.

December 21, 2018

The ten most read stories on Workplace Insight for 2018

by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace, Workplace design

We can’t help but feel that the world caught up with us a bit during 2018. We’ve been talking about the intersection of people, place and tech since we started up five years ago. Of course, we weren’t even the first to do this. As we’ve always acknowledged, we’re standing on the shoulders of the giants who first recognised what was happening a quarter of a century ago. Many of the ‘trends’ with which we are presented are nothing more than the crystallisation of ideas first expressed by people in the 20th Century. They seldom get their due.

December 20, 2018

Cyber security fears as employees and ex staff able to access sensitive company data

by Sara Bean • AI, News, Technology, Workplace

Cyber security fears as office workers given unfettered access to sensitive company data Huge numbers of employees have or have had access to mission critical company systems which should be reserved only for staff that require it, claims a new study by CyberArk. Specifically, it found that almost half (48 percent) of employees have or have had access to sensitive financial documents; 46 percent to confidential HR information; nearly a third (29 percent) have or have had direct access to company bank account and over a third (37 percent) access to research and development plans or blueprints for new products/services. Credential theft remains the most common and effective route to a successful cyber-attack.