June 8, 2016

Britons now looking forward to a world of robots, chatbots and virtual reality ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

Contrary to the idea of the damaging effects of new technologies on jobs and cyber security as suggested in research published last week on the use of robots in the workplace, new research suggests that people in the UK are happy at the prospect a domestic droid or cyber assistant. The research by advertising agency J. Walter Thompson into the consumer market found that; 74 per cent agree that technology puts them in control; more than half (54 percent) are open to delegating some of their decision making; two thirds (64 percent) like the idea of using technology to get a better understanding of who they are as a person and 74 per cent say that they are more likely to buy a product that has been customized to their specifications. The study also found that half (54 percent) of the 4,500 people surveyed are open to delegating some of their decision making such as making appointments.

June 7, 2016

New guide available on building the business case for agile working ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Wellbeing, Workplace

For employers and employees who have yet to persuade senior management of its benefits, the work-life balance charity Working Families has launched a new online guide on how to construct a business case for agile working. The step-by-step guide spells out the argument that flexible working brings; higher levels of productivity which can lead to increased output at no additional cost; staff retention, reducing turnover and the cost of retraining; recruitment opportunities, ensuring you have access to the best talent; and that flexible working is necessary to adapt to future trends. The guide covers the globalisation of work and demand for 24 hour service; changing demographics and attitudes towards work and both the social case and the health and wellbeing case for flexible working. It also provides some evidence and case studies which show that flexible working increases organisational performance and productivity, along with a look at how technology can facilitate changing working styles and bring about change.

June 6, 2016

How performance data can help enhance your employment metrics ⁰

by Andrea Hak • Comment, News, Technology, Workplace

The rise of data based applications has brought about a new era for the HR department. Processes developed in the 70s are now going through a transformation, with tools for gathering more accurate reports based on people analytics. But what exactly can you do with this information? The main objectives of every organisation, is to boost engagement, lower turnover, provide effective training & development and attract great talent. Aside from turnover, these objectives are difficult to measure. How do you measure engagement or the effect of a training programme? This is especially difficult when your company only tracks performance annually. Data based on continuous feedback is providing new answers. There are four ways it can help: by measuring and tracking engagement; give you better insights into the causes of turnover; helping you develop a feedback culture and enabling your organisation to create better hiring and recruitment strategies. We take a closer look at these below. More →

June 4, 2016

Robot woes + Coworking goes mainstream + Workplace sit-stand debate ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Technology, Wellbeing, Workplace

In this week’s Newsletter; Sara Bean suggests improvements in work-based training could help address the productivity gap; Mark Eltringham says there will be no grand arrival for the ‘Office of the Future’; and warns of the lack of context when reporting research on sit-stand working. Better technology would improve workers quality of life, finds a new report; researchers say workaholism is closely associated with a range of mental diseases and psychiatric disorders; and a surprisingly large number of people fear their job being taken by a robot within the next 10 to 50 years. Banks are rationalising space to stay in London; coworking remains one of the main drivers of workplace change globally; and uncertainty about Brexit hits the construction sector. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 3, 2016

UK’s productivity crisis is not helped by lack of work-based training ⁰

by Sara Bean • Comment, News, Technology, Workplace

Despite the well-publicised productivity crisis in the UK, over a million of the country’s employees are spending more time on tea breaks than on any form of work-based training. Research from the Association of Accounting Technicians (AAT) has found almost a third (30 percent) of staff have never had any form of work-related finance training. Given this situation, nearly four in ten (38 percent) employees admit they search online to find out how to do their jobs better, in their own time. The survey of 2,000 workers, half who are employees and half of whom are managers working in finance/accountancy-related roles, also found discrepancies between attitudes towards training at work. A fifth of managers admit they think training their staff will only help them develop their own careers, not benefit their current role and a quarter (27 percent) believe training is good in principle, but disruptive in practice.

June 2, 2016

People are happy at work but yearn for better tech and a second job ⁰

by Mark Eltringham • Flexible working, News, Technology, Wellbeing

The recent riots across France sparked by mooted reforms to labour laws have been attributed to French workers objecting to the creation of working cultures akin to those in the UK and US. In which case, it would be interesting to see how our Gallic cousins might respond to the findings of a new report from Adobe which suggests that workers in both the UK and US as well as India see technology as the key perk they look for at work and many are perfectly happy to work more than one job and don’t expect long term commitments to (and from) their employers, although many of them also feel defined by what they do for a living and are happy at work. According to The Work in Progress report, a quarter of UK workers already moonlight and over two thirds believe that better technology would be the single most important way of improving their working lives. The same attitudes are also prevalent in responses from workers in both the US and India.

June 1, 2016

Surprising number of people fear they will soon be replaced by a robot ⁰

by Mark Eltringham • News, Technology, Workplace

A surprisingly large proportion of the British working population believes it could find its job taken by a robot within the next 10 to 50 years, according to a study from software firm Opentext. The survey of 2,000 people found that 42 percent of them overall believe their jobs will be automated within half a century and around a quarter feel it could happen within the next decade. A surprisingly large number – 7 percent- feel they could be ousted by a robot within the next two years. The results display a strong generational bias with19 per cent of 18-24 year olds claiming that they sometimes or frequently worry about this issue. The older generation on the other hand rarely, if ever, worries about robots taking its jobs with 73 per cent of 45-54 year olds saying that they never worry about being replaced by automation. Even so, 25 percent of those in this age group believe that robots might replace them over the course of the next decade.

May 27, 2016

Gallery: World’s first 3D printed office opens in Dubai ⁰

by Mark Eltringham • Environment, Facilities management, News, Property, Technology

The Government of Dubai has announced the opening of what it claims is the world’s first 3D printed office building, a project it first unveiled last Summer. China may take issue with them on that claim but the announcement marks yet another step in the development of the construction process towards mainstream use. The Emirate is using the 250 sq. m. Museum of the Future building as an example of how the UAE can lead the world in 3D building technology. A 3D printer took 17 days to print the building using a modified cement material in layers. The total cost of the print was US$140,000 excluding interior fit-out and furnishing. The developers also claim that there was a 50 percent saving on labour costs as the project only involved 18 people on site, mostly electricians and engineers. The design claims to achieve ‘a shift from the traditional form of work environments and provide greater opportunities to stimulate innovation and communication between workplace teams.’

May 26, 2016

Digital mobility to work anytime, anywhere is key to job satisfaction ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

In a further nod to the growing relevance of flexible working, the ability to work anytime, anywhere is now key to job satisfaction with well over a third (38 percent) of employees in a global survey rating this as the number one factor, with the UK (43 percent) scoring this the highest. According to the “Mobility, Performance and Engagement” report from the Economist Intelligence Unit (EIU) and Aruba, employees in Western countries report themselves to be happier in their jobs, more loyal to their employers and more productive in their work compared to their counterparts in Eastern markets. When it comes to securing loyalty, the ability to hot desk was seen as paramount by many employees, notably in Singapore (37 percent), UAE (31 percent) and the US (34 percent), while the ability to collaborate with other employees was the number one choice for employees in Germany (43 percent), France (37 percent) and Japan (35 percent).

May 23, 2016

Many EU workers clinging to their fax machines and desktops, claims report ⁰

by Neil Franklin • News, Technology, Workplace design

If you think the way people work is probably not quite as glossily portrayed in the media, then you’d probably be right. A lot more European workers than is commonly supposed still believe that fax machines are essential business tools, according to a new report from unified communications business Fuze. In a study of the working habits of 5,000 EU employees, it found that the fax machine is considered ‘essential’ by 30 percent of workers in the UK, 39 percent in Germany and 42 percent in France. The report also found that many also think that desktop computers are still more important in their day-to-day working lives that laptops, tablets or smartphones. Anybody horrified by the report’s findings will be heartened by its claim that the machines will die off in time as a new generation of people who don’t know what the hell a fax machine is supplant those who still cling to their battered, old, paper-based devices.

May 23, 2016

Online immersion transforming the way people learn and develop ⁰

by Neil Franklin • News, Technology, Workplace

According to a new report from The Open University, the UK’s near universal immersion in online behaviour is having a profound effect on the way employees learn and develop. The Trends in Learning 2016 report claims that businesses can do more to leverage these high rates of internet access, using online training solutions to ensure that they have a fully tech-savvy and highly-skilled workforce. The authors suggest that as individuals in the UK have become more used to accessing information online, demand for this access at work has also increased. According to research conducted by Towards Maturity, 57 per cent of workplace learners like to be able to access learning on-the-go and 18 per cent are now learning at their work desks. Organisations who can take advantage of this demand for mobile-optimised information will be able to develop a culture of learning in their workforces that boosts productivity and engagement.

May 21, 2016

Flexible working babble + Tall buildings + Engaging workplace design ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Technology, Work&Place, Workplace

In this week’s Newsletter; Matias Rodsevich suggests three performance management must haves; Neil Barnfather flags up a lack of disabled representation at board level; and Dr Daniel Wheatley says work-life balance and flexible working continue to be viewed as a ‘women’s issue’. From the latest issue of Work&Place, Serena Borghero looks at the role of workplace design in employee engagement; Mark Eltringham argues there’s no evolution towards a universally accepted model of workplace design and management culture; and that when it comes to skyscrapers, big and clever are two different things. There’s evidence that London’s Central office market has hit its peak; the British public remains ‘clueless or indifferent’ about the nature of smart cities; and we reveal that graduates prefer digitised workplaces. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.