Search Results for: employee experience

January 25, 2017

The office of the future should be defined by the age of its inhabitants. But not in the way you think ⁰

by Mark Eltringham • Flexible working, News, Workplace design

The office of the future is most commonly seen as the habitat of Millennials. But there are all sorts of flaws in this assumption. Apart from the casual stereotyping of a diverse demographic of people, the most glaring is the fact that the workforce is ageing rather than getting younger, and that most offices must now meet the needs of a wider range of age groups than at any time in their history. A new report from Totaljobs seeks to redress the balance in this regard. It suggests that some of the key features of the office of the future will not be slides and ping pong tables but flexible working areas, quiet spaces, spas and private medical rooms. The study claims that the fixation with Millennials means that a large number of older workers now feel that the design of offices does not meet their needs.

January 24, 2017

The impact of technology on corporate real estate: A Panglossian future? ⁰

by Antony Slumbers • Features, Property, Technology, Workplace design

Amos Tversky and Daniel Kahneman introduced the concept of Loss Aversion in 1984, highlighting people’s tendency to strongly prefer avoiding losses to acquiring gains. Most studies suggest that losses are twice as powerful, psychologically, as gains. Lose £100 and we will feel a remorse that easily outweighs winning £100. In a similar fashion we find it very hard to see future positives when confronted with short term loses. We understand easily what we have lost but cannot imagine what there is to be gained. Furthermore, as Frederic Bastiat wrote in an 1850 paper, “That Which is Seen, and That Which is Not Seen”, man has a tendency to “pursue a small present good, which will be followed by a great evil to come, rather than a great good to come, at the risk of a small present evil”. Put these together and it is no wonder that, by and large, the future of work, corporate real estate and the workplace is so widely misunderstood.

January 20, 2017

The facts about sit stand work are already lost in the stream of narrative ⁰

by Mark Eltringham • Comment, Knowledge, Wellbeing, Workplace design

Toss a sliver of information into the great stream of accepted public narrative and see what happens to it. There it goes, briefly visible on the surface then consumed; part of the stream but no longer to be seen. A perfect example of this is provided by a recent piece of research carried out by the Texas A&M Health Science Center School of Public Health into the effects of standing at work on a small sample of call centre workers. While the results of the study are impressive, notably a 46 percent increase in productivity, by the time the story was reported on Inc.com, the 167 call centre workers had suddenly morphed into ‘everybody’. It should go without saying that the headline ‘Your Productivity Will Increase by 46 percent if You Stand at Your Desk’ does not reflect the conclusions of the original research. The statements by the researchers suggesting that the study is significant with regard to call centre staff but merely indicative of a wider issue go ignored.

January 20, 2017

Over half of workforce feel physically sick due to workplace pressures ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

More than half of the workforce (53 percent) report that they have felt physically unwell due to a poor work-life balance, and a similar number (52 percent) go so far as to say that work makes them more unwell than anything in their personal lives, claims new research from Bupa UK. In addition to physical sickness, work stress is keeping half (51 percent) of employees awake at night. Two fifths (42 percent) even state it is ‘ruining their life’.The research revealed that people find workplace demands such as presenting at an important meeting (71 percent) or managing a project (65 percent) just as stressful as buying a first house (69 percent) or getting married (66 percent). The research indicated that there is a pressing business need for organisations to better understand and address the wellbeing needs of their employees, as it is impacting profitability.

January 17, 2017

The very idea of a universal workplace is seriously flawed ⁰

by Kyle Pinto • Comment, Flexible working, Technology, Workplace design

The debate around designing a workplace that works for millennials and now Gen Z is a public one. Every week a new article highlights what is required to create a workplace that millennials want. However for large companies with a diverse workforce, more than the desires of just one generation must be considered to make the workforce effective. Is it possible to create a universal workforce that can work across generations to serve the needs of all employees, and should that be the goal for workplace design? Right now, we know that tech firms are drawing more top talent than they did before. It can be seen in the a comparison of Harvard MBAs in 2007 and again in 2014 that went into banking (13 percent down to 5 percent) vs tech (up from 7 percent to 17 percent). Following their lead, broader design has shifted to adopt a tech feel in their own offices, with open layouts trending upwards. Office amenities from ping pong tables to slides are also rising as companies try to bring a fresh approach to the workplace.

January 16, 2017

Fathers’ careers stifled by modern workplace culture, claims report ⁰

by Neil Franklin • Flexible working, News

The UK is running the risk of creating a ‘fatherhood penalty’ – as fathers consider stalling or side-lining their careers to find roles they can better combine with family life, according to a new study. The 2017 Modern Families Index, published today by work-life charity Working Families and Bright Horizons, captures a broad picture – of fathers wanting to take an active part in childcare and the workplace failing to adapt and support their aspirations. Family is the highest priority for fathers. A quarter of fathers that took part in the study drop their children at school or nursery every day; with just over a quarter (26 percent) collecting them more than half the time. Seven out of ten fathers work flexibly to fulfil their caring responsibilities. However, for half of the fathers we spoke to their work-life balance is increasingly a source of stress. A third of fathers feel burnt out regularly and one in five fathers are doing extra hours in the evening or weekends all the time.

January 12, 2017

Workplace design can combat ill effects of winter on workers’ mental wellbeing ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace, Workplace design

The January blues are well documented but aside from the usual clichés which abound around this time of year, there is some evidence of the impact of winter on people’s mental health and wellbeing, According to a new survey from Peldon Rose over two-fifths (44 percent) of employees say winter has a negative effect on their mental wellbeing, half (51 percent) believe it adversely affects their mood and 30 percent state winter affects their productivity. Over a third of respondents (35 percent) even identify themselves as suffering or having suffered from Seasonal Affective Disorder (SAD) – a type of depression that becomes more severe in the winter and three-quarters (76 percent) have experienced or are currently experiencing stress in the workplace. But the report concludes, effective workplace design can help combat some of these ill effects.

January 10, 2017

A unity of opposites at Sky Central ⁰

by Neil Usher • Case studies, Facilities management, Features, Work&Place, Workplace design

It’s drummed into us from an early age that we can’t have it all, as a result we consider choices as being a binary either/or situation. The workplace design brief (where it’s actually undertaken, an entirely separate discussion) positions choices similarly – open or closed, focussed or collaborative, modern or traditional – the decision point existing along a sliding scale from one natural extreme to the other. Yet there is a way to consider workplace design as an attempt to achieve the “unity of opposites”, an idea proposed by the pre-Socratic aphoristic philosopher, Heraclitus, the original thinker on change. This holds that the existence of an idea is entirely dependent on the existence of its opposite, that one cannot exist without the other. The framework is considered here in its application to the recently completed Sky Central in Osterley (West London), a newly constructed 38,000m2 NIA activity-based workplace over three floors that is home to 3,500 of the total 7,500 people on the Campus. It may be considered as tool for aiding workplace brief development, or for understanding how a workplace has been conceived and functions.

January 10, 2017

Government plans include improvements to mental health support at work ⁰

by Sara Bean • Legal news, News, Wellbeing, Workplace

Prime Minister Theresa May has announced a package of measures to address mental health support in schools, workplaces and communities. The plans, which aim to help ensure that no one affected by mental ill-health goes unattended also includes a new partnership with employers to improve mental health support in the workplace. The Prime Minister has appointed Lord Dennis Stevenson, the long-time campaigner for greater understanding and treatment of mental illness, and Paul Farmer CBE, CEO of Mind and Chair of the NHS Mental Health Taskforce, to drive work with business and the public sector to support mental health in the workplace. These experts will lead a review on how best to ensure employees with mental health problems are enabled to thrive in the workplace and perform at their best. This will involve practical help including promoting best practice and learning from trailblazer employers, as well as offering tools to organisations, whatever size they are, to assist with employee well-being and mental health. It will review recommendations around discrimination in the workplace on the grounds of mental health

January 6, 2017

Thirteen ways the physical environment shapes knowledge management

by Agustin Chevez and Laurie Aznavoorian • Facilities management, Premium Content, Work&Place, Workplace design

Knowledge management (including its creation, transference and storage) within an organisation is now widely considered to be one of the primary drivers of a business’s sustainability. Driven by changing demographics, businesses are recognising the ways in which valuable knowledge is lost when employees leave the organisation, including when they retire or are made redundant in response to changing economic conditions. Geyer, an Australian design practice, is just one organisation that has undertaken important research to understand the role of the physical environment in knowledge management.The aim of the research was to explore the kinds of environments and their attributes (if any) that could support the management of knowledge in an organisation. The research also aimed to expand the focus of existing knowledge management literature; from information technology to workplace design.

December 30, 2016

One in five working millennials in the UK have two or more jobs ⁰

by Neil Franklin • Flexible working, News, Workplace

New research from recruitment app Coople, claims that British millennials are a generation of career jugglers, seeking ‘varied lifestyles and accelerated multi-skilled growth’. The survey of 2,000 employed millennials in the UK, carried out by OnePoll, claims that there is a growing “slash culture”, in which workers take on more than one job simultaneously. The new statistics claim that one in five (19 per cent) employed young people have two or more jobs, more than any other generation. Some of the main reasons cited by millennials for taking on multiple roles include to learn new skills (47 per cent) and for variety and experience (27 per cent). By comparison, older generations put more onus on increased earnings when stating their purpose for working within multiple roles. The study also claims one in three millennials (29 per cent) plan on changing industry within the next two years, 13 per cent intend to change industries within the next year and 45 per cent will be looking to move within three years.

December 22, 2016

Government plans to tackle gender pay gap oversimplify the issue, say experts ⁰

by Sara Bean • Legal news, News, Workplace

Companies with 250 or more employees will soon be required to give overall statistics about levels of pay for each gender. But experts say real change will only come about if employers were required to present this data in a more expansive way, accompanied by a reflective report explaining any gender pay gap alongside an action plan of how they intend to close them. Unless this happens, the new regulations requiring companies to report pay gaps between men and women are potentially “superficial” and will not necessarily tackle the complex reasons why females still have lower salaries on average, new research shows. Employers told researchers from the University of Exeter, University of Bath and Cardiff University that the Government’s proposals would over-simplify issues, just advertise pay rates without giving context and may not benefit all female staff. The study has been undertaken as part of a research collaboration facilitated by the GW4 Alliance, which brings together four of the most research-intensive and innovative universities in the UK; the universities of Bath, Bristol, Cardiff and Exeter.