Search Results for: financial services

January 20, 2017

The facts about sit stand work are already lost in the stream of narrative ⁰

by Mark Eltringham • Comment, Knowledge, Wellbeing, Workplace design

Toss a sliver of information into the great stream of accepted public narrative and see what happens to it. There it goes, briefly visible on the surface then consumed; part of the stream but no longer to be seen. A perfect example of this is provided by a recent piece of research carried out by the Texas A&M Health Science Center School of Public Health into the effects of standing at work on a small sample of call centre workers. While the results of the study are impressive, notably a 46 percent increase in productivity, by the time the story was reported on Inc.com, the 167 call centre workers had suddenly morphed into ‘everybody’. It should go without saying that the headline ‘Your Productivity Will Increase by 46 percent if You Stand at Your Desk’ does not reflect the conclusions of the original research. The statements by the researchers suggesting that the study is significant with regard to call centre staff but merely indicative of a wider issue go ignored.

January 13, 2017

Major corporate real estate occupiers struggle to balance cost cutting with strategic goals ⁰

by Mark Eltringham • Facilities management, News, Property, Workplace design

Although the world’s major corporate real estate occupiers retain a focus on managing the costs of their workplace when it comes to making the big decisions, there is a growing emphasis on offsetting this against issues such as staff recruitment and retention. That is the key finding of a new report from Cushman & Wakefield into the priorities and decision making of large corporate occupiers. It claims that firms are now far more focused on striking the right balance between goals that are often in direct opposition to one another. The study, produced in partnership with CoreNet Global, was based on interviews with 266 occupiers, three quarters of whom have more than 25 offices worldwide. The survey examined not only how location and workplace strategy are viewed as corporate value drivers, but also CRE’s alignment with business strategy.

December 8, 2016

Book review…. HQ:Nerve Centres of the World’s Leading Brands ⁰

by Mark Eltringham • Case studies, Comment, Workplace design

Some people would have you believe that the office is dying out. But the absolute dead giveaway that it is not is the creation of tech enclaves and palaces around the world that exists solely to bring lots of people to work together in real space and real time. Some of these buildings are presented in a new book called HQ: Nerve Centres of the World’s Leading Brands from Irish publishers Roads (link is to Amazon but please try to order from a local bookshop if possible). The high tech homes of the likes of Google, Facebook, Microsoft and Vodafone are presented alongside similar examples from eight other business sectors: Finance, Retail, Motoring, Media, Drinks, Fashion, Sport and Design & Innovation.

December 7, 2016

Business as usual for recruitment and retention in post-Brexit Britain … for now ⁰

by Oliver Watson • Comment, Flexible working, Legal news, Workplace

On 24 June 2016 Britain voted for Brexit. The shock (and narrow) victory caused country-wide concern among the 48 percent of the voting public that favoured remain – apprehension seemingly justified by the immediate weakening of the pound, Cameron’s resignation and the start of ongoing political in-fighting. Speculation over job losses and potential hiring freezes added to a general sense of uncertainty, leaving some UK workers fearing their job security. Since then however, recruitment experts have somewhat softened their predictions for the UK job market as recent reports of month-on-month vacancy growth and record high employment rates have served to inspire confidence. Five months on, how has job applicant sentiment changed in the UK since the EU referendum vote? And what does this mean for businesses hiring in post-Brexit vote Britain? As part of our ongoing tracking of candidate confidence levels in the job market and their career prospects we analysed the responses of almost 28,000 job applicants across the UK and Republic of Ireland – from all ages, experiences and sector disciplines – to gauge how perspectives might have changed pre- and post-Brexit.

October 24, 2016

Gartner report identifies the Top 10 strategic technology trends for 2017 ⁰

by Mark Eltringham • News, Technology

A new report from tech analysts Gartner highlights the top technology trends the firm believes will be ‘strategic for most organisations in 2017’. Gartner defines a strategic technology trend as one with substantial disruptive potential that is just beginning to break out of an emerging state into broader impact and use or which are rapidly growing trends with a high degree of volatility reaching tipping points over the next five years. They include artificial intelligence, blockchain, intelligent devices, digital technology platforms and advanced machine learning.

October 18, 2016

Stress and overwork in the City of London remains endemic, finds research ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

The financial services industry has never been known as a ‘touchy-feeling’ environment, and despite efforts to raise the issue of mental ill health at work, appears resolutely resistant to cultural change. This perception is reinforced by a new piece of research which claims that rising stress in the City is driving more than two out of three investment bank staff to consider quitting their job – but employees believe talking about stress or mental health issues to management will damage their careers. In a study by MetLife among decision makers at financial institutions two out of five (40 percent) think their job is extremely stressful with 67 percent considering quitting their jobs in the next year if stress levels do not improve. However, despite the impact of stress on their work and home lives, around 70 percent believe that admitting to suffering from anxiety or mental health issues will damage their career prospects and there is a reluctance to offer staff more flexible hours to help reduce the strain.

October 12, 2016

Flexible hours key to achieving gender balance in finance sector ⁰

by Sara Bean • Flexible working, News, Workplace

Improvements in flexible working are among the key steps being taken to help achieve gender balance within the financial services sector, according to the UK Treasury. Financial services is the country’s highest paid sector but has the widest gender pay gap, at 39.5 percent, compared with 19.2 percent across the economy. The ‘Women in Finance Charter’, was set up by the Treasury earlier this year to publish progress on gender balance annually and reports that of the 72 firms who signed the charter, 60 have now committed to having at least 30 percent of women in senior roles by 2021. Alongside gender diversity targets, these firms have set out strategies for how they’ll hit these targets, including improving flexible working, making recruitment gender neutral and distributing high profile work more fairly.

September 22, 2016

Women told to wear heels and vamp up their appearance at work ⁰

by Sara Bean • Facilities management, Legal news, News, Workplace

It seems the news earlier this year that a woman from an FM company based at PwC had been sent home for not wearing heels is sadly not an isolated incident, as employers regularly tell women to put on more makeup, wear high heels and short skirts. The research by solicitors Slater and Gordon claims large numbers of women feel their employer has unfairly criticised their appearance in the workplace, with nearly one in five (19 percent) saying they felt more attention was paid to their appearance by their bosses than to their male peers. Shockingly, nearly one in 10 women (seven percent) have been told by bosses they preferred them to wear high heels whilst in the office or with clients, because it made them “more appealing”. Many women revealed they had been told to dress more provocatively and to be “sexier” – with almost 90 percent (86 percent) of those pressured to dress “sexier” and feeling their career might suffer if they didn’t comply.

September 8, 2016

HR remains unprepared for impact on the workforce of Brexit ⁰

by Sara Bean • Flexible working, News, Workplace

One of the biggest impacts of the Brexit vote will be on recruitment and retention, but less than half of businesses have so far bothered to create a dedicated HR team, claims the latest Willis Towers Watson survey. The majority of companies (56 percent) instead continue to ‘wait and see’ before they take any action to prepare their organisation for Brexit. This is despite two-thirds (66 percent) of employers believing their business in the UK will be significantly affected by Britain’s vote to leave the European Union (EU), and 76 percent most worried about the impact of Brexit on the workforce. The report says that almost four-fifths (78 percent) of companies have begun a consideration of the implications of Brexit and more than half (60 percent) have conducted an assessment of what it means for key areas, but so far only 24 percent have carried out a detailed impact assessment and only a third (33 percent) have done any scenario planning.

August 6, 2016

HR analytics has the potential to stem the silver brain drain ⁰

by Matt Henderson • Comment, Technology, Workplace

We’re operating in an increasingly tech-centric environment, but human talent still remains one of the core differentiators if a business is to thrive. Not surprisingly, the mission to get the very best people on board and optimise the potential of those already in situ has become the Holy Grail for many companies, irrespective of scale and sector – a challenge that demands a more intuitive and precise, even scientific approach to human capital management. Data analytics is a case in point, designed to extrapolate insight from intelligence across a variety of disparate sources and establish actionable intelligence, capabilities which naturally lend themselves to powering key decisions around hiring and retention and building on existing talent. Yet despite the proliferation of analytics across many strands of the workplace, take up in the HR sphere remains relatively modest, in tandem with a long-held reticence over the use of the technology in this area.

July 25, 2016

Outmoded desk phone will disappear within next couple of years ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

A new survey has confirmed the imminent death of the ‘nearly useless’ desk phone, which while still in evidence within many organisations, is believed by one third of workers will disappear in two to three years. With both corporate and remote workers increasingly away from their desks, 65 percent already have a ‘desk phone optional’ work environment and over half (59 percent) believe the desk phone is outdated. The 2016 Report on Business Communications in the Era of the Anywhere Worker, by Dialpad, among end users to executives, on cloud communications adoption rates and expectations, also found that businesses of all sizes are adapting to the “anywhere worker” movement and as employees increasingly rely exclusively on mobile technologies, the organisations they work for are quickly evolving to meet their mobility demands and prepare for more anywhere workers in the future. In fact, 84 percent of responding companies already have remote workers.

July 11, 2016

Many firms lag behind their customers in use of latest tech innovations ⁰

by Mark Eltringham • News, Technology

Just one in three IT decision makers believe advances such as cloud-based solutions, big data and wearable tech will be available in their industry within the next 12 months, according to a new study from Capita. Although the report – Trends vs Technologies – has yet to be published, the firm has released some of its findings. Based on a survey of IT professionals in the insurance, finance, legal services and manufacturing sectors, the study analyses nine key organisational trends and the implementation of related technology. The report claims that while many decision makers describe a tech trend as being relevant to their industry, several barriers to implementation mean solutions are not yet ready and in many cases might be lagging behind consumer take-up of the new technology. The trends named in the report are Big Data, Digital Workplace, Artificial Intelligence, Internet of Things, Wearable Tech, Robotics, Cloud Based Solutions, 3D Printers and Virtual Reality.