Search Results for: culture

Insight weekly: Obsession with data + People subvert design + Engaged workplace

Insight weekly: Obsession with data + People subvert design + Engaged workplace 0

big-dataIn this week’s Newsletter; Jess Brook says beware of the latest data dressed up as pseudo-science; Serena Borghero on ways workplace design can boost engagement levels; and Mark Eltringham says how workplaces are utilised are subject to the vagaries of human behaviour.  Staff allegedly spend just 38 percent of their time performing their primary job duties; collaborative spaces are replacing the traditional office boardroom; and 30 percent of corporate real estate portfolios will incorporate flexible workspaces by 2030. Research suggests office design makes the most significant difference to employee happiness levels; over a quarter (28 percent) of employees are reluctant to ask for flexible work; digital tech within many workplaces is not up to spec; and extension announced of the One Public Sector Estate scheme. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Stress levels among Gen Y workers higher than other generations

Stress levels among Gen Y workers higher than other generations 0

Gen Y feel most stressed

Younger workers are more affected by workplace stress than their older colleagues, with half of Generation Y UK workers (50 percent), reporting heightened levels of stress in the workplace, compared to 44 percent for generation X and 35 percent within the baby boomer generation. The Global Benefits Attitudes Survey of 1,895 employees in the UK by Willis Towers Watson suggests that the top causes of workplace stress for Millennials were inadequate staffing and low pay, which mirrored the top two causes across all generations in the survey. This is followed by a lack of work/life balance and unclear and/or conflicting job expectations, whereas for baby boomers it is company culture and excessive organisation change. The report also shows Gen Y workers are more worried about their finances than older workers, with 64 percent of younger workers reporting being worried, compared to 55 percent of generation X workers and 38 percent of baby boomers.

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Digital tech, leadership and company values aid staff performance

Digital tech, leadership and company values aid staff performance 0

Digital company culture

Accessible leaders and strong company values are important factors that can ultimately reflect an employee’s success or failure within the company. However,so too is equipping employees with the latest technology,  and it’s an area where many organisations are falling down. A study by Oracle awarded low marks when it came to companies capitalising on technology to help them connect with employees in more ways than ever to create a more modern and customised learning experience. Just 44 percent of respondents said that their employer uses the latest digital technology to enable them to effectively perform in their role. Feedback from nearly 5,000 full-time employees at organisations with 250 or more employees also revealed that only 38 percent say that their company is concerned about their overall well-being, despite the fact that employees are most comfortable and productive within a creative, yet flexible workplace culture. More →

Many employees remain reluctant to approach bosses for flexible working, claims study

Many employees remain reluctant to approach bosses for flexible working, claims study 0

flexible workingThe sluggish uptake of flexible working following the introduction of new parental leave rights last year, may be down to the reluctance of many employees to ask for it. That is one of the conclusions of a new report from flexible working consultancy My Family Care and recruitment firm Hydrogen. It found that over half (54 percent) UK employees surveyed would like to work from home, but just a third (34 percent) actually do. The report surveyed 1,587 UK employees and 310 UK employers to gauge their attitudes towards and experience of flexible working. It found that over a quarter (28 percent) of employees said they did not feel comfortable even talking to their employer about the subject. Respondents claimed their wariness was down to appearing less committed and the implications for the careers and pay.

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Weird science; how workplace professionals are in danger of obsessing about data

Weird science; how workplace professionals are in danger of obsessing about data 0

big-dataThere’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same.  Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

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jess-brookJess Brook is Workplace Strategist at Hatch Analytics

Britain’s best offices + American workplace + Flexible working hierarchy

Britain’s best offices + American workplace + Flexible working hierarchy 0

alphabeta_1In this week’s Newsletter; Anna King reflects on the fact that offices seem to be morphing into homes, and homes are, conversely, functioning as places of work; Tar Tumber warns that being pregnant and suffering discrimination or redundancy is not at all unusual; and Mark Eltringham argues we have to find a way of dealing with a new age of artificial intelligence. In research, a new US survey reveals the nature of jobs is undergoing a fundamental shift; occupants of high-performing, certified green buildings have high cognitive functions; and workers spend half their time checking emails. High earners are 47 percent more likely to work flexibly and the government releases its latest framework which covers a range of property-related services. View our gallery of this year’s BCO award winners: download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Are we seeing the workification of home or the homification of work?

Are we seeing the workification of home or the homification of work? 0

flexible workingThinking and theories about working environments continue to be much debated, of course. As part of this ongoing discussion, Bisley recently hosted an event at its London showroom to continue the aspects of the debate that focus on how offices seem to be morphing in to homes, and how our homes are, conversely, functioning as places of work. The panel discussion was led by Professor Jeremy Myerson of The Royal College of Art and WORKTECH Academy. He was joined by Kirstin Furber – People Director at BBC Worldwide, Sebastian Conran – a leading product and furniture designer, David Barrett – Head Buyer of Living, Dining and Home Office at John Lewis and Amelia Coward – Founder and Creative Director at Bombus.com.

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Motherhood or livelihood? Pregnancy discrimination in the workplace

Motherhood or livelihood? Pregnancy discrimination in the workplace 0

Maternity discrimination is rife

Recent research by the Commons Women and Equalities Committee suggests that around 54,000 expectant and new mothers have no choice but to leave work due to pregnancy discrimination or concerns over the safety of their children; and shockingly, this figure has doubled in the last decade alone.  Other research carried out by the Equality & Human Rights Commission (EHRC) and the former Department for Business, Innovation and Skills shows that despite 77 percent of working mothers reporting potentially discriminatory or negative experiences, only 28 percent raised the issue with their employer, and less than 1 percent pursued a claim through the tribunal system.  As a mother of two young children, this is a topic very close to my heart. I have worked in HR for over 18 years now, and advised on all manner of employee relations issues and know from personal experience that being pregnant and suffering discrimination or redundancy is not at all unusual.

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Disconnect between employers and staff on attitudes to mental health

Disconnect between employers and staff on attitudes to mental health 1

Mental health

There is a massive difference between employers’ perception of the way in which they address mental health in the workplace and those of their staff, according to a new report being published today. While the majority (97 percent) of senior managers believe that they are accessible if employees want to talk about mental health problems, almost half (49 percent) of employees would not talk to their manager about an issue. The findings from the Mental Health at Work report, by the charity Business in the Community are that more than three quarters (77 percent) of employees have experienced symptoms of poor mental health in their lives, and for 62 percent of employees work has been a contributing factor to their symptoms. Despite this, over half of employees (56 percent) who disclosed symptoms of said that their employer took no mitigating actions and only 22 percent of managers have had relevant mental health training at work.

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Apple HQ + Limits of workplace design + Workplace effectiveness

Apple HQ + Limits of workplace design + Workplace effectiveness 0

Insight_twitter_logo_2In this week’s Newsletter; Tim Oldman argues that businesses are failing to understand the basis of workplace effectiveness; Mark Eltringham looks at ways of using workplace design to influence the feelings and behaviour of others; and takes part in a podcast with Hari Kalymnios, author, trainer and Leadership Speaker at The Thought Gym. HSBC moves 300 staff into a coworking space in Hong Kong; Apple reveals it is to occupy the redeveloped Battersea Power Station and post-Brexit employment levels maintained by the growing gig economy. The global introduction of sustainable building regulations remains slow; the UK’s commercial property market remains robust in the wake of the vote to leave the European Union; and evidence that offering flexible working to Mums could boast the economy by billions. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Boost predicted for commercial property transactions across the UK

Boost predicted for commercial property transactions across the UK 0

commercial-propertyThe next five years will see demand for commercial property in the South East of England expand at a faster rate than in London according to the Royal Institution of Chartered Surveyors (RICS) Annual Occupiers Survey 2016. The survey, conducted in association with EY and Savills found that a fifth (20 per cent) of UK property decision-makers expect to increase rather than decrease the amount of space they own or rent in the South East. In total, a net balance (percentage expecting to expand minus percentage expecting to downsize) of 13 per cent more respondents in the South East expect to increase, rather than decrease their portfolio, nearly double the figure for London at seven per cent. The net balance figures showed the lowest indication of growth was in the South West, at four per cent. The survey also revealed that 41 per cent of UK firms expect to expand the amount of UK property they own or rent over the next five years while only 8 per cent expect to downsize.

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Flexible productivity myth + Women’s wear + Millennial motivators 0

Insight_twitter_logo_2In this week’s Newsletter; Colin Watson points out that we sometimes forget just how young the Internet is; Paul Carter ponders working off the radar and the rise of co-working hubs and agile working; Mark Eltringham argues we’ve known for some time what makes people happy and productive at work; and says flexible working has developed a reputation as something of a silver bullet. Women’s choice of office attire is subject to unfair criticism by bosses; contrary to popular belief Millennials want the same from the workplace as everyone else; and evidence that sensory inputs can significantly improve productivity and cognitive performance. A new report suggests how technology will impact on real estate; and reasons for the boom in co-working spaces in London are revealed.  Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.