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Sprinkling a little stardust on the workplace design debate

Sprinkling a little stardust on the workplace design debate

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

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Settings and serendipity define workplace design at Clerkenwell Design Week

Settings and serendipity define workplace design at Clerkenwell Design Week 0

Because a vast show like Clerkenwell Design Week is about as easy to digest as a whale omelette, visitors often find themselves discussing with other people what is worth seeing and, perhaps more importantly, what they think its themes are. At this year’s show, the fine weather meant it was possible for people to occupy the pavements with a drink and share a general feeling that in terms of workplace design, there were few, if any, standout products and that most of the themes were now pretty well understood.

There was a great deal of talk about the need for privacy, the creation of a choice of settings in which to work, the influence of the coworking movement, wellbeing, agile working, Millennials, the intersection of design idioms from the domestic and commercial worlds and planned serendipity. These are now familiar subjects and, with the exception of a largely false narrative about Millennials, all in tune with the main concerns of occupiers and employees. They may be familiar but we should celebrate the fact that this in itself signifies not only growing sophistication in the demands of buyers but also the way we address workplace issues as a sector. Most tellingly, there is one common factor at the heart of each of the concerns addressed in the designs on show; people.

This marks a profound shift from the old hierarchical constraints that used to define office design. The idea that a building should be carved up and shared out semi-permanently between individuals based on their job and status for set periods of time now looks more and more archaic as each day passes. The modern workplace can be pretty much anything it wants to be and we should not take that for granted just because it’s been said before.

Boss Design

Boss Design

Encapsulating these ideas was a brand new range from Boss Design called Atom designed by Simon Pengelly. The business model of Boss has always meant it found itself at the intersection of various forms of design with a portfolio of products that could be used in a variety of settings, but Atom offers a fully resolved menu of elements that make the idea explicit.

Where once modularity in furniture design meant that parts fixed and tessellated, it now refers to a more freeform interpretation. This isn’t Lego modularity but something more organic, ingredients rather than parts.

The designs are very much focussed on people. These are the sorts of products that invite people to work in the ways that suit them best. Designers and office buyers are given the elements needed to offer employees choices but without any sense that solutions are prescriptive. As Simon Pengelly explained, it’s all very well having collaborative space but it only works if you’ve then got a space to do something with the ideas you’ve just shared. This was the best resolved system of products at the show and one very finely attuned to 21st Century office life.

Boss Design

 

Steelcase

The world’s largest office furniture manufacturer was pursuing similar themes while also sharing the stage with Microsoft, a firm with which it has just announced a global partnership agreement, focussed in large part on the forthcoming Surface Hub, previews of which were available at the event. The main focus of the firms’ approach was how work settings can be integrated with technology to produce working environments that foster creativity. In the accompanying presentation, we were told not only that this will be the main focus of office design in the coming years as machines take on most of our process driven work, but also that if office furniture firms want to survive the century, they’ll need to be talking about far more than office furniture which is perfectly true and equally applies to the whole workplace sector. This is not a time for one trick ponies.

Appropriately Steelcase offered up a number of settings to give people the chance to work creatively including a Respite Room. Offices may exist to bring people together but we always need time away from them.

Steelcase (and top)

 

Connection

Connection was one firm that made the link between wellbeing and domestic and commercial design explicit with a soft seating system called Hygge. This is a reference to the modish Scandinavian practice of hygge, which cleverly taps into our ongoing fixation with all things Nordic and our belief that they have a unique insight into how to achieve a work life balance and look after themselves. The firm was also on point with its new co.table which again expresses the overlap between domestic and commercial design as well as the increasing adoption of agile working models. Connection was also addressing the issue of acoustics and privacy with its elegant system of rooms, now a well-established requirement for shared spaces.

Connection

 

Spacestor

Another firm characterising the intersection of domestic and commercial design as well as the creation of room settings, Spacestor launched their new Palisades room divider system. Not screens but the sort of dividers used to break up space, as well as store and display objects. Spacestor were also showing their work pods, including options defined as railway carriage and phone booth.

Spacestor

 

Sit/stand workstations

Now almost as ubiquitous as the bench desk, sit/stand workstations have become mainstream in the UK as they have been for quite some time in parts of Scandinavia. In part this is down to the medicalisation of sitting down as a result of some well thought out but – in my view – slightly off the point PR. But it is also a signifier that firms are interested in the wellbeing of their staff, an issue about which it is impossible to be cynical.

So Staverton, Humanscale and others had nice products on show, but it is evident that as is true with bench desks (and toilets, come to that), the product itself exists in pretty much its purest form as it is. It is a worksurface with an actuator to make it rise and fall. It’s a good product, but one which you can hardly expect to see evolve.

Staverton

 

Task seating

Conversely, the design of task chairs has actually returned to a simpler form. Over the past 20 or more years, there had been a race to see who could offer users the most adjustments. So, where once the chair merely went up and down and rocked, every part of it had to be adjustable in at least one dimension and preferably three. An arms race, if you will. The result was a proliferation of controls around and underneath the seat.

Over the past few years, we have seen a reversal of this in favour of something more intuitive. Typical of this new generation of chairs are the se:joy from Sedus, Trinetic from Boss Design, various designs from Humanscale (who, it could be said, catalysed the development of chairs that work with the body rather than an instruction manual) and, new this year, the EVA chair from Orangebox which claims that by ‘refining the chair to just a few controls has allowed us to focus on maximising the range of adjustment it offers’. Counter-intuitive maybe but they’re right.

Orangebox

 

Flooring

Innovation in carpet design tends to come about as a result of the interrelationship of new materials and manufacturing technology and the designs each manufacturer can derive from them. There are some great products on the market, and each one has a separate narrative woven around it, if you’ll forgive the pun. These can range from the use of colour and trends forecasting, to environmental concerns, the crafts movement, biophilia and printing techniques.

In typical fashion, the major flooring showrooms at Clerkenwell Design Week had lively events programmes that highlighted trends in the market and are perhaps somewhat less product focussed than furniture showrooms. So, Interface focussed on the positive effects that design can have on people, Milliken hosted a series of events including a Design in Education debate with Jay Osgerby and Annie Warburton and Shaw Contract hosted several CPD accredited talks including one rejoicing in the title “Using virtual reality as a participatory approach for evolving spaces in our cities”.

Porcelanosa

 

Socialising

And, of course an event like Clerkenwell Design Week would be nothing without the chance to have a drink and a chat with friends and colleagues. The event this year was blessed with blue skies and temperatures in the high twenties, which is a mixed blessing if you’re hosting parties at one of the showrooms. Despite concerns that the warm weather would mean people swapping bars for studios, all the events seemed incredibly well attended, including those at Vitra and KI.

This is, of course one of the main aims of such exhibitions, to bring an industry together as one and with one voice, at least this year with regard to the aims and concerns of workplace occupiers and the people who work for them. In all senses, an event about people.

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Paul Goodchild is the Design Director of Fresh Workspace.

IBM’s retreat from flexible working. The world responds

IBM’s retreat from flexible working. The world responds 0

In February 2013, Yahoo set off a mighty global stink when it sent a memo telling staff to forget about working from home, Starbucks, wherever and return to its corporate embrace. The intention of recently installed CEO Marissa Mayer was to increase collaboration and productivity by getting everybody in the same space. There is some logic to this, except for one thing. As Andrea Hak wrote for us in her masterful post mortem of the whole debacle last year: “With this change Yahoo was trying to attack a symptom rather than the root of the problem. Pitting employees against each other in a stack ranking style system actually discourages collaboration. The experiences of companies that ditched this system have shown that employees are more likely to try and undermine the competition than work together.” So who in the tech sector would possibly make the same mistake again?  The answer is IBM.

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An overdue attempt to connect smart buildings with smart people

An overdue attempt to connect smart buildings with smart people 0

As first events go, the inaugural outing for the Smart Buildings series of conferences  succeeded in delivering a full day of insightful presentations and debates, with a highly engaged audience of industry experts. A theme to emerge early on – in the opening remarks by Worktech Academy’s Jeremy Myerson in fact, was that the concept of ‘smart buildings’ is far from new. Depending who you ask, the idea goes back to the 90’s, the 80’s or even the 60’s. So why have we waited until 2017 for a conference on the topic? Many of the presenters agreed this is because we have only recently entered a new technological phase – the ‘plateau of productivity’ of Gartner’s Hype Cycle, as Owen King of Unwork pointed out – the time when widestream adoption of a technology kicks in and its viability becomes more clear. Indeed, the benefits of smart buildings are now widely regarded to fall into six categories; sustainability, productivity, talent, wellbeing, brand and cost control. And, while sustainability was the topic du jour at similar events six or seven years ago, the industry focus has shifted towards productivity and wellbeing.

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Suppressed global productivity levels weigh down on personal wealth

Suppressed global productivity levels weigh down on personal wealth 0

productivityThe slowdown in global productivity – already underway before the last economic crisis – combined with sluggish investment, continued to undermine rises in economic output and material living standards in recent years in many of the world’s economies, according to a new report released by the OECD. In its latest Compendium of Productivity Indicators, the OECD also highlights a decoupling between productivity growth and higher real average wages in many countries, resulting in continued  declines in labour’s share of national income. The report claims that the contribution of labour utilisation (hours worked per capita) to GDP growth has risen markedly in a number of countries, notably in the United Kingdom and the United States. However, rises in labour utilisation reflect two opposing effects: higher employment rates but lower average hours per worker, which points to more part-time working, often in low productivity jobs.

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British Council for Offices launches competition to imagine the office of 2035

British Council for Offices launches competition to imagine the office of 2035 0

Participants in a new competition to define the ‘office of the future’ will be asked to consider ‘what it will look like, and how it will support the way we will work’ by the British Council for Offices (BCO). The free-to-enter competition is seeking ‘forward-thinking and innovative responses, challenging the conventionalities of today’s workplaces and anticipating future needs’. The BCO hopes that the NextGen programme will allow it to ‘mentor the next generation of professionals – designers, agents, developers, consultants and others – and provides a platform for emerging talent to share their ideas’. The announcement cites social, economic, cultural and technological factors as the main agents of change, leading to changes in the expectations of employers and workers. It suggests that ‘ubiquitous and instantaneous technology; a growing interest in health and wellbeing; a greater desire for organisational flexibility; and an increased awareness of individual’s needs are now all competing factors within the workplace’.

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People who work from home more likely to sustain injuries than those based in offices

People who work from home more likely to sustain injuries than those based in offices 0

work from home

Today is National Work from Home Day, held to promote the benefits of home working, which includes having more time to take exercise and eating more healthily; but new research suggests home workers might risk doing more harm than good if too little attention is paid to ergonomics. The data from Bupa found that over half of those who work from home (51 percent) have sustained injuries, aches and pains as a result of their working environment with the most common being backache and neck pain, which is 10 per cent more likely than those working in a ‘traditional’ workplace. Not having the right work set-up at home could be the cause, as one in four (25 percent) home-workers do not have a dedicated workspace at home, half (50 percent) of admit to hunching over while working and 40 per cent regularly work from their bed or sofa. All of these factors increase the risk of musculoskeletal injury, with the most common problems being backache (24 percent) and neck-ache (20 percent).

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A mixed forecast for the accountancy profession: Brexit highs and digital lows

A mixed forecast for the accountancy profession: Brexit highs and digital lows 0

The accountancy profession is facing an uncertain future in the traditional sense. The question of automation is on everyone’s minds, as are the complexities of Brexit. On the one hand, news from the Association of Chartered Certified Accountants (ACCA) suggests accountants will be in high demand during the Brexit process, on the other, gloomy reports of job automation suggest accountants will be one of the professions hardest hit in Britain’s long-term future. The implications of Brexit are yet to be uncovered. Clearly, Brexit will be a complex process and businesses will undoubtedly require the strategic insight and rigour of the accountancy profession. We have accepted that exiting the EU will likely be a complicated drawn-out process. The effects on business will be bound up in complex trade deals, government policies and the ratification of EU laws affecting business in the UK.

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A nuanced approach to the design of the coworking office

A nuanced approach to the design of the coworking office 0

coworking spaceThe coworking segment of the real estate business is poised for exponential growth in the coming years, as the number of market players around the world today continues to increase. With humble beginnings in an economic recession, the shared workspace trend has captivated both the start-up entrepreneur and the remote corporate worker, alike. This success is due, in large part, to the fact that the coworking model provides an opportunity for a wealth of amenities that go far beyond the traditional office’s standard desk space. These shared, multi-functional facilities are carefully designed to be both vibrant and personable, with endless opportunities for community collaboration and innovation.

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Automation starting to generate productivity gains, but no major job losses yet

Automation starting to generate productivity gains, but no major job losses yet 0

Business process automation is enabling companies to realise significant productivity gains in such areas as finance, accounting and HR, but it is not yet leading to broad job losses, according to a new study from tech research firm Information Services Group (ISG). Beyond automation’s impact on enterprises, the first ISG Automation Index report also claims that IT service providers are extensively introducing automation into their offerings, leading to dramatic improvements in productivity and service levels. This accelerated pace of change is prompting the vast majority of IT and business leaders to say that IT will be the business function most impacted by automation in the next two years.

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Built environment sectors ignoring the potential of smart cities and big data

Built environment sectors ignoring the potential of smart cities and big data 0

There is little or no evidence of the built environment, real estate and construction sectors engaging directly with the smart city agenda, according to a new RICS Research Trust report by University of Reading academics. The research, which examined four case studies (Bristol, Milton Keynes, Amsterdam and Taipei) found that less than a quarter of UK cities had an smart city action plan. Of those that did, the main focus in the smart city case studies is on open data. As a result, city residents are not benefitting from a clear strategy for smart cities according to the report Smart Cities, Big Data and the Built Environment: What’s Required?

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From footprint to footfall: how the experiential workplace is set to take over the world

From footprint to footfall: how the experiential workplace is set to take over the world 1

collaborative_main_dof_v5From the archive. This piece was originally published in 2016. The culture within which we work determines how effective, successful, fulfilled and well we are in both our professional and personal lives. The organisations for which we work – on whatever basis that might be – the physical surroundings they create, and the other places in which we choose to work are now woven into the fabric of our lives as never before. The technological immersion that allows us to work in new ways also means that each day becomes a series of experiences. Because we are free to work wherever and whenever we choose, we are increasingly able to determine the nature of those experiences. For those who design and manage offices this represents both a great opportunity and an unprecedented series of challenges.

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