Search Results for: digital transformation

May 10, 2017

The new normal arrives for the commercial property sector ⁰

by Gary Chandler • Comment, Facilities management, Property, Workplace design

Traditionally, the two principle vectors for change in the commercial property market have been lease lengths and space standards. Both have shrunk markedly over recent years, subject to the miniaturising effects of technological and cultural change. Even so, the effects of this contraction have taken place within an existing paradigm so have been easily understood, if not always acted upon.So it has been that major property organisations such as the British Council for Offices and CoreNet have been able to produce guides and reports based on well understood principles and without challenging the business models and assumptions of developers, landlords, workplace designers and occupiers. For most the challenges remained the same, not least how to resolve the sometimes conflicting timescales of people, place, property and technology that is the defining tension at the heart of office design and management.

March 22, 2017

HR needs to help employers better prepare for the digitised workplace ⁰

by Sara Bean • News, Technology, Workplace

HR leaders must take responsibility for bridging the gap between leadership and employees to help ensure organisations deal with the challenge of an increasingly digitised workplace and create a shared sense of direction, values and collaboration, a new piece of research suggests. According to the report, ‘Leadership Connections: HR’s role in business transformation’ from Ipsos LEAD and Cirrus, HR leaders are the crucial drivers of transformation in UK businesses through their roles of promoting devolved decision making, employee engagement and collaboration. Figures have shown that while half of CEOs expect their industries to be substantially or unrecognisably changed by digital, as of late 2016 10 percent of employees claim to have seen no significant change in their organisations at all – according to MORI’s Representative Employee Data (RED). This presents a significant difference between what we are being told by senior leadership and what employees believe to be the case.

November 14, 2016

The UK’s infrastructure is improving but too slowly for most organisations ⁰

by Mark Eltringham • Flexible working, News, Property, Technology

Almost half of firms (44 percent) believe the UK’s infrastructure has improved over the past five years, but only a quarter (27 percent) think it will pick up in the next five years, and two thirds (64 percent) suspect it will hamper the country’s international competitiveness in the coming decades, according to the 2016 CBI/AECOM Infrastructure Survey. Delivery of key projects already in the pipeline emerged as the top priority among the 728 firms surveyed. Delivery of £38 billion of investment in the rail network through Control Period 5 (99 percent of respondents), and £15 billion of investment in the UK’s motorways and A-roads through the Road Investment Strategy (97 percent of respondents) rank highly, as does delivery of a new runway in the South East (85 percent) & HS2 (80 percent). Many firms have specific concerns about teh country’s digital infrastructure including the ability tow work on teh go on trains and elsewhere.

November 10, 2016

The changing workplaces of Australia’s law firms; more in common with hotels than offices ⁰

by Mark Eltringham • Architecture, Features, Workplace design

Features such as baristas, sky terraces and fine dining will continue a process of transformation at the workplaces of Australia’s leading law firms over the next few years, claims a study by Melbourne based architecture practice Bates Smart. The report claims that the legal workplaces of today are are already unrecognisable compared to what was considered typical yesterday, having more in common with a five star hotel than a traditional office. Bates Smart predicts an even greater shift towards flexibility, collaboration and hospitality from legal firms in the future with the publication of four key findings in its new whitepaper, The Legal Workplace 2020, The report analyses trends in over 135,000 sq. m. of legal practice workplaces and draws conclusions that are indicative of key trends for law firms and the wider market alike.

October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

September 26, 2016

HSBC moves 300 staff into coworking space in Hong Kong ⁰

by Mark Eltringham • Coworking, Flexible working, News, Property

The idea that coworking is primarily for the self-employed, tech startups and other small firms who can’t afford permanent offices in the world’s expensive cities has been challenged with the news HSBC has moved 300 staff into a coworking space in Hong Kong, according to a report in the South China Morning Post. The bank has rented the workstations in WeWork’s space in Causeway Bay, one of the world’s most expensive districts for offices and shops. The bank has taken out a large scale corporate membership with WeWork for the 300 members of its digital and transformation team. According to the report, a spokesman from CBRE claimed that the move is less about saving money than it is with providing short term flexibility in a time of economic uncertainty. However you view that, the bank is saving as much as HK$2.45 million a month with the move (£240,000 or $320,000). The annual cost savings are estimated at HK$23,640 per person.

May 18, 2016

What the imminent arrival of driverless vehicles will mean for the way we work ⁰

by Mark Eltringham • Cities, Comment, Flexible working, Technology

Game changing technology doesn’t come any more disruptive than driverless vehicles. The problem is that we may find the whole idea easy to dismiss based on our past experiences of this sort of thing. Autonomous vehicles carry the whiff of Tomorrow’s World about them, yet they are about to go mainstream far sooner than we might think and their advent will have a major impact on the way we work and live. Both Ford and BMW have announced they intend to have fully autonomous vehicles on the roads within five years. That doesn’t mean the test models that are already on the roads but commercially available vehicles; Volvo will have 100 customers in Sweden and the UK using the vehicles next year. Tesla claims its cars will be driverless in two years. And it’s not just car makers who are intent on grabbing a share of this new market but computer makers like Google and Apple as well as sharing economy pioneers like Uber.

March 22, 2016

While politicians squabble, here’s what the Budget meant for the workplace ⁰

by Mark Eltringham • Comment, Facilities management, Legal news, Workplace, Workplace design

Strange as it may seem now, there was a Budget last week. We’d planned to produce a report on it once the dust had settled but given that whatever dust had originally been kicked up has now been swept away by a political storm, it’s only now we feel able to offer some perspective a few days out. As ever these days, the budget touched on a number of aspects of the workplace, sometimes hitting the mark and sometimes suggesting politicians don’t yet understand how people work. There was the usual stuff about rates and commercial property but also plenty to digest about the freelance economy, productivity, new technology, flexible working legislation and the current, often faltering attempts to develop wealth and infrastructure as well as the 21st Century creative and digital economy in places other than London. There’s plenty to digest here and plenty of people have already had their say, so a chance to grab a coffee and take all or some of it in.

February 5, 2016

Embracing the inevitable rise of the robots in the workplace ⁰

by Gary Chandler • Comment, Flexible working, Technology, Workplace design

We often have reason these days to speculate on the truth of an idea known as Amara’s Law. First coined by the researcher Roy Amara it states that “we tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run”. But defining what we mean by short and long term can be very difficult when technology is changing so quickly. Nothing better illustrates this than the issue of how automation will transform society and workplaces. For the past few years, the effects have mainly been the subject of academic and scientific research alongside some lurid headlines in the mainstream media. So, a fairly typical 2013 paper from researchers at Oxford University assessed the risk faced by over 700 professions and discovered that nearly half of all jobs in the US could be categorised as at high risk of automation. Less academic studies such as a report published last year by Deloitte draw similar conclusions.

May 27, 2015

Smart buildings, smart cities and the promise of infinite data

by Paul Doherty • Cities, Comment, Facilities management, Technology

The rapid urbanization of our world and the weaving of existing and new buildings into the urban fabric of Smart City initiatives are some of the great challenges facing our global industry today. Along with the vast amount of definitions and marketing campaigns surrounding the phrase “Smart Cities” comes the challenge of understanding why the movement is important to the Architecture, Engineering, Construction and Facility Management (AEC/FM) industry and how industry stakeholders can profit from, or at the very least, not get run over by the tsunami called Smart Cities. The emergence of Smart Cities as the conduit for ideas, thoughts, policies and strategies for the world’s urban environments is an important milestone for our industry, and it comes at a time of rapid innovation, convergence and redefinitions.

October 17, 2014

Google and Deloitte set out blueprint for collaborative work in Australia

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Deloitte Digital has launched the final version of its report into the collaborative economy carried out on behalf of Google Australia. An interim report, published in July, estimated that the benefits of collaboration to the Australian economy is already $46 billion and could rise to $56 billion. The report also claims that collaboration could help to address specific structural problems including falling productivity and a comparative lack of innovation. The study claims that the average Australian worker spends just under half of a typical working day interacting with other people but that there remains considerable room for improvement in the way those interactions take place. The final version of the report also includes a toolkit to help individuals and organisations to gauge their level and success of their collaborative work. Tellingly, the test is weighted one-third to workplace design, one-third to technology and one-third to culture and governance.

June 17, 2014

England’s technology firms now employ more people than California’s, claims new report

by Mark Eltringham • News, Property, Technology

As we reported last week, London and the South East of England remain the UK’s hotspots for new business start-ups and now new research claims that the region now has more people working in the vital technology and information sector than the capital of world tech, California. The report from South Mountain Economics and Bloomberg Philanthropies shows that there are nearly three quarters of a million people working for technology firms in London, the South East and East Anglia compared to 692,000 in California and that there are more firms working in financial technology in London than either Silicon Valley or New York. The report backs up new research from Oxford Economics, commissioned by the Mayor of London to coincide with London Technology Week, which claims that over the next decade, London’s digital tech sector is expected to grow at a rate of 5.1 per cent per annum, creating an additional £12 billion of economic activity and 46,000 new jobs, which in turn is driving change in the commercial property market. More →