April 3, 2018
Nearly half of large organisations will adopt artificial intelligence in the workplace by 2019
Chatbots and voice assistants powered by artificial intelligence are starting to gain traction in the workplace of large organisations, according to a report from tech firm Spiceworks. The report, based on a survey of 500 IT professionals in organisations across North America and Europe, found that within the next 12 months, 40 percent of large businesses – those with more than 500 employees – expect to implement one or more intelligent assistants or AI chatbots on company-owned devices, compared to 25 percent of mid-size companies and 27 percent of small businesses. The findings indicate that although adoption is on the rise, some organisations are holding back due to a lack of use cases in the workplace and privacy concerns.
May 1, 2018
No surprises in new report on future workplace trends
by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design
The latest Global Workplace Trends report from Sodexo focuses on the ‘workplace experience’ and how it affects levels of engagement, wellbeing and corporate performance. It’s an undemanding study that sets out seven trends covering familiar themes in a familiar way, even though the authors claim it offers ‘fresh insights’. As well as the idea of ‘experience’, it touches on ideas about the intersections of digital and physical space and the implications for people and organisations as well as the workplace professions. It uses the standard vocabulary, various buzzwords and the usual presuppositions to look at the impact of Millennials, AI, the sharing economy and so on. The visuals are the usual parade of smiling, diverse – but no unattractive, disabled and old – hipsters sharing screens and being creative in sun-dappled interiors. Sauce it with some virtue signals and it’s job done.
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