Search Results for: employee satisfaction

Levels of engagement amongst the UK workforce trail behind other European countries

Levels of engagement amongst the UK workforce trail behind other European countries

UK employers need to improve working conditions to increase workforce satisfactionEmployers in the UK need to improve working conditions, as the UK’s workforce pride is trailing behind other European countries, a new report claims. The survey from Cornerstone OnDemand and IDC found just a 48 percent approval rating by UK workers, with just 52 percent of respondents “completely agreeing” that they are proud to work for their organisation – a steep drop compared to countries such as Italy (59 percent) and Norway (66 percent). While UK work satisfaction is falling behind the rest of Europe, it is however ranking higher for employer recommendations. Almost half (47 percent) of Brits “completely agree” that they would recommend their current employer to others, versus 43 percent in Sweden and 41 percent of respondents in the Benelux regions. When it comes to employer attractiveness, only 47 percent of UK respondents “completely agree” that their organisation is an attractive place to work, in comparison to 51 percent of Spanish respondents and 56 percent of Finnish respondents. So while the UK is ahead in some criteria, the findings suggest there’s work to be done if British employers want an improved result.

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How do you make your company culture work for everyone?

How do you make your company culture work for everyone?

Company culture is the bedrock of any business. And it has been thrown into sharp focus in recent months with many high-profile scandals hitting the headlines such as the discrimination case at Uber. In light of this, many businesses are now investing in – even living and breathing – their company culture. This is of course, great news for employees. Shouting about how your company culture is like being part of a family and how everyone mucks in together may have swayed a new recruits’ decision during their interview. However, have you stopped to think how accessible your culture will be to new team members? Close-knit can often translate to the ‘in-crowd’ and office politics can get in the way of a pleasant working environment if the culture is too close.

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Workers are focused on shorter hours and more flexible working

Workers are focused on shorter hours and more flexible working

New research released today by McDonald’s UK, reveals more than half of UK adults want to move away from traditional working patterns, choosing jobs that enable them to enjoy more flexible working and prioritise commitments outside of work. This study was conducted in July and August, with YouGov as well as with McDonald’s employees. Its key finding is that Jobs that offer earlier starts and a shorter working week most appealing to job seekers; with only 6 percent of people working the traditional ‘9-5’

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The mere expectation that we check emails outside working hours harms our wellbeing

The mere expectation that we check emails outside working hours harms our wellbeing

Employer expectations of work email monitoring outside of normal working hours are detrimental to the health and wellbeing of not only employees but their family members as well. A new study suggests that employees do not need to spend actual time on work in their off-hours to experience the harmful effects. The mere expectations of availability increase strain for employees and their families, even when employees do not engage in any actual work.

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Why a Google office simply does not work for everybody

Why a Google office simply does not work for everybody 0

The open plan office versus closed debate rages on, and rather than running out of steam in the face of all of the evidence and reasoned argument put forward one one side or the other by many industry thought-leaders, it seems to have nine lives. Those grand and ground-breaking  new offices occupied by the world’s tech giants seem to be particularly popular examples of why highly open and transparent workplaces do, or don’t work, especially those headline-grabbing offices created around the world by Google. This public debate has led to some very interesting and insightful discussions in various forums (to which I have contributed), inspiring me to synthesise the key themes into four reasons why a Google office is not necessarily the right type of office for your organisation. Many thanks in particular are due to David Rostie and Kay Sargent for their valuable online contributions to the debates which inspired this article.

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Ten demonstrable truths about the workplace you may not know

Ten demonstrable truths about the workplace you may not know

workplace designThe science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.

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We should not be quite so quick to demonise the open plan office

We should not be quite so quick to demonise the open plan office

There is a witch hunt on in the workplace. “Open plan” has become a dirty word and the national press are leading the mob in vilifying this so-called scourge. The Guardian, The Independent, The Telegraph, The Daily Mail and Business Week have all reported that “we can’t get anything done in an open-plan office” as it affects our concentration, our performance and our health. These news items are all damning, but perhaps not as damming as the Wikipedia entry on open plan which states: “A systematic survey of research upon the effects of open plan offices found frequent negative effects in some traditional workplaces: high levels of noise, stress, conflict, high blood pressure and a high staff turnover… Most people prefer closed offices… there is a dearth of studies confirming positive impacts on productivity from open plan office designs”.

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Capability is a common cause for dismissal, but many organisations lack the right policy

Capability is a common cause for dismissal, but many organisations lack the right policy

‘Capability’ is one of the five fair reasons for dismissal. However, it can be split into two distinct parts; inability to perform the job as a result of incompetence, and inability to perform the job through sickness absence. Some companies blur the two and have one policy to cover both, but I’ve always found that to be confusing. A disciplinary policy should cover poor performance or misconduct. A capability policy describes the process that needs to be followed when someone is either on repetitive short-term leave, or long-term sick leave, to assist with their return to work, or eventual fair dismissal.

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Noise pollution in offices is worsening and people are leaving jobs as a result

Noise pollution in offices is worsening and people are leaving jobs as a result

The majority of executives and employees report near-constant noise in their workplace and many say they lack quiet space for meetings or to focus, a new report from Oxford Economics, commissioned by Plantronics has claimed. According to the report, conditions are much worse now than three years ago when Oxford Economics conducted its first study. The report polled senior executives and non-manager employees in the UK and across the globe to learn more about productivity and collaboration as it relates to the open office. It found that open offices aren’t delivering on collaboration and productivity goals. Instead, employees are finding alternative ways to find quiet space and focus. In fact three quarters of employees say they need to take walks outside and 32 percent listen to headphones to focus and block out distraction, while employees in the noisiest office environments are more likely to say they’ll leave their job in the next six months.

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Your happiness at work is not just down to your employer

Your happiness at work is not just down to your employer

When Google promoted a software engineer named Chade-Meng Tan to the role of “Jolly Good Fellow”, his career – and the entire culture of Silicon Valley – took a sharp turn. Meng, a cheerful employee valued for his motivational qualities, went from developing mobile search tools to spreading happiness across the organisation. Happiness became his job. Google wasn’t the first to hire someone with the sole remit of enforcing employee contentment. In 1999, when Google was still a start-up, French fashion brand Kiabi hired Christine Jutard as its chief happiness officer. She was one of the first to perform the role. But once Google did it, happiness at work became a key metric and other organisations quickly adopted their approach. Three years after Meng’s appointment, fast food giant McDonald’s even promoted Ronald McDonald from brand mascot to CHO.

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Majority of global workforce now work somewhere other than the office every week

Majority of global workforce now work somewhere other than the office every week

Majority of global workforce now work remotely from the office every week

Technological change, globalisation and changes in employee expectations mean that over two-thirds of global employees now work remotely every week, and over half do so for at least half of the week. Though it must be said this is according to a new study from IWG, which is the parent group of workspace companies including Regus and Spaces, the study found that every week 70 percent of employees are working at least one day a week somewhere other than the office. More than half (53 percent) work remotely for half of the week or more, whilst more than one in 10 (11 percent) people work outside of their company’s main office location five times a week. The survey adds also that flexible working and the use of shared workspaces are no longer the preserve of start-ups. The world’s most successful businesses – including varied companies such as Etihad Airways, Diesel, GSK, Mastercard, Microsoft, Oracle and Uber – are already adopting a flexible workspace approach.

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The quest for wellbeing has taken over from our search for productivity

The quest for wellbeing has taken over from our search for productivity

For decades, humankind has sought to establish the link between office design and productivity. And by humankind I mean a parochial band of researchers, suppliers, workplace specialists, futurologists and designers with a special interest in the whole thing. Most other people only expressed a passing interest in the subject. It did not seem to matter to this band that the whole thing had been proved many times over many years, invariably falling on cloth, if not exactly deaf, ears. We’ve known for some time what makes people happy and productive at work and much of the new research has merely served to proved something we already know. Undaunted, researchers maintained their quest for the evidence that would get the message across to an apparently indifferent world. This quest has mutated over the past few years into something that is at first glance only slightly different but which has some rather interesting implications. The go-to workplace topic of the early 21st Century is no longer productivity per se, but wellbeing, and that is making all the difference.

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