Search Results for: communication

July 12, 2017

Remote workers should not be out of sight, out of mind when it comes to wellbeing ⁰

by Neil Franklin • Flexible working, News, Wellbeing

Line managers who supervise distributed or remote workers should look after their wellbeing and manage the risks they face, a new study recommends. Nearly half of all workers in Western Europe (129.5 million) spend at least some time working away from a main office or location, a number that seems to be increasing. With limited regular face-to-face contact, problems accessing safety and health resources, and having more than one place of work – where risks might be harder to predict and control – managing the health and safety of distributed workers presents significant challenges. Findings, advice, case studies and practical resources published by the Institution of Occupational Safety and Health (IOSH), which sponsored this work by researchers from the University of East Anglia (UEA), Kingston University London and Affinity Health at Work, show the vital roles managers have in helping assure their remote workers’ safety. Out of Sight, Out of Mind explores existing research, leadership styles and models, elements of management and communication, and direct contact with safety and health practitioners.

July 11, 2017

Creativity is the new productivity in the modern era of work and workplaces ⁰

by Serena Borghero • Comment, Facilities management, Workplace design

Creativity is often thought of as a quality unique to artistic geniuses. When in reality, it is present in all of us, and something that can be enhanced and nurtured, given the right tools and environment. Creativity is the innate human ability to generate ideas, solve difficult problems and exploit new opportunities — it is the fuel for innovation. Many of today’s most pressing business problems require creative thinking to solve them, and creativity is an essential ingredient for business growth. However, 77 percent of CEOs name creativity as their company’s number one skill shortage (20th CEO survey, PWC, 2017). Being agile is critical in a world that is changing rapidly, with disruptive technology, globalisation and an increasingly complex landscape all playing a part. More than ever, supporting creativity at work is an essential part of driving value for both businesses and society. In days gone by, instead of focusing on their organisation’s creative output, most business leaders were obsessed with near-term goals such as productivity, efficiency, cost-cutting and reducing waste. But the landscape has shifted and creativity is emerging as an important dimension of productivity.

July 4, 2017

Over half of employers believe strong workplace friendships increase productivity ⁰

by Sara Bean • News, Wellbeing, Workplace

Nearly three quarters (70 percent) of employers say it’s healthy for employees to have someone to confide in at work, according to new research, but it claims, 1 in 4 employees would consider leaving the company if their friend left. The totaljobs research which featured responses from over 4,000 employees and 103 employers on the latest trends in workplace relationships and office politics found that two thirds (65 percent) of UK workers are finding ‘work spouses’ in the office – that one person who they are very close. Although over half of employers (56 percent) say strong work friendships increase productivity and 60 percent of work spouses say their relationship means ‘they look forward to going into work’, which can help improve staff retention, 1 in 4 (23 percent) say if their friend left, they would consider leaving themselves. Nearly one in 10 (7 percent) go as far as to say that their work spouse leaving the company would be ‘like a bereavement’.

It is perhaps no surprise that work socials are encouraged by employers. Three-quarters of employers organise social events, with the most common including the Christmas party (92 percent); meals out (56 percent); celebrating company milestones (contract wins, hitting targets – 53 percent); and drinks (47 percent). A massive 89 percent of employers provide coffee and tea facilities, while 67 percent provide a kitchen with a sitting area and 47 percent provide breakout areas to encourage more conversation.

A significant 60 percent of employers encourage employees to socialise out of work, while in most social events are regularly organised by teams independently – 42 percent monthly and 40 percent quarterly.

A line was drawn in terms of seniority however, with only 24 percent of employers believing it is appropriate for management to be friends with people more junior than them.

John Salt, Director at totaljobs, said: “It is certainly revealing that so many employees relate to having a ‘work spouse’ and someone they feel they can confide in above others. Our research shows employers recognise the value of strong work relationships, with many already offering social events. The key is to accept work spouse relationships and encourage broader team cohesion. The two do not need to be mutually exclusive: get the balance right, and employers will reap the benefits of a happier, more productive, team.”

The research also showed that work relationships are often formed out of facing adversity in the workplace. Half of those (50 percent) with a work spouse admit to being frustrated in their job, compared to only a third (33 percent) who say they are satisfied, suggesting a spouse may be viewed as some with whom frustrations can be shared.

Social Media Etiquette

Social media has led to a blurring of the lines in terms of people’s personal and professional lives. 42 percent admitted they communicate with their work spouse via social media outside the office. Facebook is by far the leading social network, with 83 percent saying they add colleagues who are at their level on Facebook, compared to 32 percent who would add them on LinkedIn, 24 percent who would follow them on Instagram, and 19 percent who would message their work spouse out of office hours.

Workplace communication expert Judi James has worked with totaljobs to identify the different types of workplace friendships. She comments, “The notion of having a ‘work spouse’ in the office is clearly a growing phenomenon. British people are notoriously hard workers, often working long hours in stressful environments so it is no surprise to see that they find a colleague with whom they can share their frustrations and celebrate their successes.

“Whilst this is perfectly healthy, it can be helpful for workers to understand how these relationships can come to be viewed and how to prepare for the inevitability of their work marriage being broken up when one party heads for pastures new. That’s why I have worked with totaljobs to create this guide to enable people to understand what type of relationship they have.”

June 29, 2017

The onus is on employers to create working conditions that attract people ⁰

by Graham White • Comment, Facilities management, Wellbeing

Staff absenteeism is one of the most costly issues facing employers in the modern workplace. Absenteeism is defined commonly as an unscheduled, deliberate or routine absence from the workplace by employees. According to a new study by the Centre for Economic and Business Research (CEBR), people who regularly take days off are costing the UK economy billions each year, with the toll set to rise considerably over the next decade and potentially rising to £26bn by 2030. The report also found that mental health issues are affecting 30-40 year olds who have to juggle various things such as home life, financial constraint and pressures from their day jobs and respective careers. Another recent study by AXA PPP healthcare found that over a third of employees living with a mental health condition (39 percent) are not open about it in the workplace. These findings highlight a clear disconnect between how employees are feeling and what their employers understand to be their state of mind.

June 29, 2017

Majority of new managers are unprepared and unable to manage their teams ⁰

by Sara Bean • News, Workplace

Businesses across the UK could be experiencing significant losses in productivity because managers are unprepared and unable to manage their teams new research suggests. The research which was carried out by chartered fellow of the CIPD Susan Binnersley MD of development consultancy H2H, found that a majority (77.42 percent) of managers didn’t feel prepared to take on their first management role. Only 21.5 percent of people felt they had the full support of their manager when taking over a team and 69 percent admit they spent the majority of their time not managing their team in their first management role. This gets worse over time with 74 percent saying they now spend majority of their time not managing their team today; 81 percent say this is because they spend a large part of their time doing tasks their team should be responsible for. The majority (72 percent) claim this is because they want to lead by example but more than half (51 percent) admit they feel the task if done quicker if they do it. Managers also admit struggling with delegation, with 35 percent saying the struggled to let go of control, 35 percent saying they didn’t feel they had the resources and 29 percent saying it didn’t feel fair to ask someone to do the task.

June 29, 2017

Employees unaware extent of digital monitoring their employers are legally allowed ⁰

by Sara Bean • Facilities management, Legal news, News, Technology, Workplace

Most employees incorrectly believe the monitoring by their bosses of their personal social media and work email is illegal, but they’d be wrong, new data from Broadband Genie has revealed. The research found public ignorance over monitoring in the workplace, with the majority (79 percent) believing that workplaces weren’t legally allowed to monitor personal social media accounts. Similarly, the opening of work mail or email (58 percent), recording of work phone calls (53 percent) and checking logs of websites (36 percent) were all believed to be illegal. However, sources such as Citizens Advice explain workplaces in the UK can monitor employees use of phone, internet and email if, “it relates to business, the equipment being monitored is provided partly or wholly for work, [and] the employer has made all reasonable efforts to inform the employee that communications will be monitored”.

June 22, 2017

Firms still paying lip service to digital transformation, but change may be coming ⁰

by Mark Eltringham • News, Technology, Workplace

Britain’s biggest businesses risk being disrupted by the pace of technological change because their senior leaders are paying lip service to the need for digital transformation, according to a study from tech startup AVADO. The study of senior managers responsible for the learning and development (L&D) of staff at Britain’s biggest firms with turnovers of over £100m found that the need for digital transformation is accepted, almost universally, among respondents. 86 percent say they have assessed the business risk of not taking action and 88 percent have taken steps to address this. Yet, despite 93 percent of L&D professionals saying a digital transformation strategy is in place, the report suggests critical top down buy-in is missing. Yet, a second report from recruiters Robert Half suggests that a growing number of firms in the key finance sector are now actively recruiting to improve their digital transformation strategy.

June 9, 2017

Job satisfaction is high but more focus is needed on employee development ⁰

by Claire McCartney • Comment, Wellbeing, Workplace

The CIPD/ Halogen’s Employee Outlook survey of over 2,000 employees has been tracking employee perceptions of work and working lives since 2009. In this article we explore trends in employee satisfaction with their jobs and broader engagement measures, as well as views on managers and satisfaction with learning and employee development opportunities and career fulfilment. Job satisfaction has increased since 2016, with 64 percent of employees now saying they are satisfied with their jobs, compared to just 16 percent who are dissatisfied. What is particularly interesting, though, is that job satisfaction continues to rise in the public sector at levels not seen before in this survey series. Seventy-two per cent of public sector workers are now satisfied with their jobs, compared to just 13 percent who are dissatisfied. While it’s not clear from this research exactly why such improvements have been made, it is part of an overall improvement in scores for the public sector which include attitudes to senior leaders, opportunities for voice in the workplace, as well as increased opportunities to learn and grow.

June 2, 2017

Sprinkling a little stardust on the workplace design debate

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

May 30, 2017

We will soon all have to work into our 70s, claims World Economic Forum ⁰

by Mark Eltringham • News, Workplace, Workplace design

The retirement age in Britain and other developed countries will need to rise to 70 by the middle of the century to head off the biggest pension crisis in history, according to a report from the World Economic Forum. The world’s six largest pension systems will have a joint shortfall of $224 trillion by 2050, imperilling the incomes of future generations and setting the industrialised world up for the biggest pension crisis in history. To alleviate the looming crisis, governments must address the gaps in access to the pensions system and ageing populations as they are the key sources of the widening pension gap. These are the main findings of the new World Economic Forum report, We’ll Live to 100 – How Can We Afford It?, released today, which provides country-specific insights into the challenges being faced at a global level and potential solutions. The report is the latest study to calculate the impact of ageing populations in the world’s largest pension markets, which include the United States, United Kingdom, Japan, Netherlands, Canada and Australia. The issue has implications for the workplace that are already becoming evident as the working population ages and more people choose to defer retirement.

May 24, 2017

Suppressed global productivity levels weigh down on personal wealth ⁰

by Neil Franklin • News, Workplace

The slowdown in global productivity – already underway before the last economic crisis – combined with sluggish investment, continued to undermine rises in economic output and material living standards in recent years in many of the world’s economies, according to a new report released by the OECD. In its latest Compendium of Productivity Indicators, the OECD also highlights a decoupling between productivity growth and higher real average wages in many countries, resulting in continued declines in labour’s share of national income. The report claims that the contribution of labour utilisation (hours worked per capita) to GDP growth has risen markedly in a number of countries, notably in the United Kingdom and the United States. However, rises in labour utilisation reflect two opposing effects: higher employment rates but lower average hours per worker, which points to more part-time working, often in low productivity jobs.

May 17, 2017

Good working relationships and less stress are key to workplace happiness ⁰

by Sara Bean • Flexible working, News, Workplace

Less stress and better workplace relationships are the reason why the happiest regions to work in the UK are Yorkshire and the Humber; while uninteresting work is the reason why employees in Scotland and the South are the most unhappy. Research into workplace happiness by Happiness Works on behalf of Robert Half UK claims that 77 percent of employees in Yorkshire and the Humber are the happiest employees in Britain, well above the national average of 63 percent. Those questioned find their work more interesting (74 percent), get on with their team (88 percent), have good friends in the office (72 percent) and suffer less stress (38 percent). Britain’s most unsatisfied employees are those working in Scotland and the South of England, with 17 percent of employees saying they are unhappy at work and one in six expressing their work is not interesting. Over a quarter of those in South (27 percent) don’t have good friends in the office or don’t get on with their teams and one in seven (14 percent) in Scotland feel the same. However, employees in Scotland (63 percent) and the South (65 percent) do believe they have a good work-life balance.