Search Results for: communication

March 30, 2017

Social technology has the power to make the workplace more humane

by Amanda Sterling • Comment, Technology, Workplace

Social technology can, and should, make the workplace more humane. That’s because it has the potential and ability to shift the power dynamic from the few to the many. It gives more people a voice: one that they’re not afraid to use. You’ve only got to look at the uprisings, and the overthrowing of governments, in Egypt and Tunisia, to see the power of greater connectivity enabled by platforms such as Facebook. What was dubbed the Arab Spring was change on a grand scale. But, as Seth Godin points out in his book Tribes, it’s “tribes, not money, not factories,” that will change the world. The consequences of this are not lost on the people and cultural practices within organisations. The functions of how we recruit, how we learn, and how we communicate are all under pressure to bring greater humanity into the approach.

March 23, 2017

The digital revolution is polarising the labour market and increasing wage inequality ⁰

by Mark Eltringham • News, Technology

The increasing ability of machines to perform cognitive, physical, and social tasks has polarised labour markets by “hollowing out” demand for middle-skill jobs, claims a new report published by IZA World of Labor based on research from economist Michael Gibbs of Chicago Booth School of Business. It suggests that analytical, problem solving, and social and communication skills are likely to be most valued in employees in the future. The new report finds that the advance of technology has opposing effects on jobs. It facilitates automation, creating fewer and less motivating middle-skill jobs. Conversely, it complements social and innovation tasks, creating more interesting low- and high-skill jobs. This causes labour market polarisation, “hollowing out” demand for middle-skill jobs, and increasing wage inequality.

March 22, 2017

Employers in industries reliant on overseas workers will be hardest hit by Brexit ⁰

by Sara Bean • News, Workplace

Accommodation and food services, manufacturing, and transport industries will be hardest hit by limits on movement of EU and non-EU workers following Brexit, a new report has claimed. The latest edition of Mercer’s Workforce Monitor has highlighted how reliant certain sectors of the UK economy have become on EU-born and non-EU born workers, as respectively, 33 percent, 23 percent and 20 percent of accommodation and food services, manufacturing, and transport are made up of non-UK-born nationals, meaning companies in those sectors, and those reliant on them, are especially at risk from the changes in the UK’s migration policy. According to Gary Simmons, Partner at Mercer, “Since 2013, the UK-born workforce has been declining as people retire and we can see how reliant certain industries are on overseas workers filling the gaps. The UK is likely to impose more stringent migration controls in the future and this will reduce the number of overseas workers available.”

March 21, 2017

Global survey confirms the need for flexible working in order for businesses to thrive ⁰

by Mark Eltringham • Flexible working, News, Technology

Productivity and teamwork are both significantly improved when employees can choose where they work, a global survey of on global flexible working trends claims. The survey commissioned by Polycom, Inc. a global leader in enabling organisations new levels of teamwork, efficiency and productivity by unleashing the power of human collaboration. The survey of over 24,000 people found that 62 percent of the global working population now take advantage of flexible working practices. Nearly all respondents (98 percent) state that flexible working has a positive impact on productivity. Although many remain concerned that their absence from the office may have a negative effect on their careers, they are drawn to flexible working to increase their productivity, achieve a better work life balance and avoid the problem of commuting.

March 10, 2017

Over three quarters of UK employees use their smartphones in the workplace ⁰

by Sara Bean • News, Technology, Workplace

A majority (84 percent) of British employees use their smartphones at work, with 78 percent regularly responding to text messages during working hours and on average spending as many as 120 hours per year using their smartphones during the working day claims new research. The data, compiled by LaptopsDirect.co.uk, also found that 59 percent regularly take personal phone calls whilst working; 52 percent admit to answering instant messages via platforms such as Whatsapp and Facebook, and 9 percent have sent a Snapchat from their workplace. Employers are not completely against the use of smartphones, though under half (44 percent) permit the reasonable use of smartphones, according to the research; but 14 percent of respondents admit to having been told off for using smartphones at work, and 4 percent have been disciplined for use of their own tech during work time. Of most concern for employers is the fact that more than a third (38 percent) of respondents regularly check their social media accounts while at work.

March 8, 2017

In a crowd of truths, we can discern and reclaim what it means to be human ⁰

by Neil Usher • Comment, Facilities management, Technology, Workplace design

This is the second of two responses to an excellent article by Antony Slumbers, the first being this perspective from my mirrored room, in this instance offering that his views offer a far too presumptive picture of how technology will shape our work future. The paragraph headlines are from Antony’s original article. One person’s optimism is another’s pessimism. A decade ago the dream of liberated commute-free teleworking was, to many, the nightmare of enforced seclusion to the soundtrack of the dishwasher. The deployment of robots for the performance of menial tasks creating time and wealth for leisure is another’s horror at the loss of employment and resultant anomic fragmentation and decay. The fatally pointless optimism of Candide’s Dr Pangloss was agnostic in regard to every such outcome. It was positive only because there could be no alternative, and therefore no better alternative.

March 1, 2017

Increasing adoption of wellbeing strategies to improve engagement and culture ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Workplace wellbeing strategies are being implemented by employers at an unprecedented rate, with 45 percent of UK companies now having a clearly-defined wellbeing strategy in place, compared to less than a third (30 percent) in 2016, claims a new report. According to ‘Employee Wellbeing Research 2017: The evolution of workplace wellbeing in the UK’ from Reward & Employee Benefits Association (REBA), in association with Punter Southall Health & Protection, of those that don’t, virtually all plan or wish to implement one – with 46 percent planning on implementing one this year, 24 percent in the next few years and a quarter (25 percent) having it on their ‘wish list’. Over a third (37 percent) launched their wellbeing strategy to improve employee engagement, and just over a quarter (26 percent) to improve organisational culture. Other drivers included improving productivity levels (11 percent), reducing long and short-term sickness absence (6 percent & 5 percent) and retaining talent (5 percent).

February 22, 2017

Big disconnect between employees, business leaders and IT when it comes to innovation ⁰

by Mark Eltringham • News, Technology

Most North Americans believe their employers and IT teams should be doing more to unleash their capacity for innovation, according to a new study by Softchoice, a North American provider of IT solutions and managed services. The study, Enabling Innovation: When Actions Speak Louder Than Buzzwords, found just 37 percent of employees believe their employers are very innovative, and even fewer felt their organisation did a good job with other leading innovation indicators, such as anticipating market trends, taking risks, and investing in technology that enables innovation. The study is based on a survey of 1,000 full-time employees and 250 IT decision-makers across the U.S. and Canada to uncover whether workplaces really walk the walk when it comes to having the right leadership, culture, processes and technology tools to drive innovation.

February 10, 2017

Reflections on the future of work from a mirrored room ⁰

by Neil Usher • Comment, Facilities management, Technology, Workplace design

This is the first of two responses to an excellent article by Antony Slumbers, in this instance offering that his views offer too conservative a view of how technology will shape the future of work. Dr Pangloss, the teacher of metaphysics in Candide, Voltaire’s hilariously sarcastic attack on Leibnizian optimism, offered a timeless and universal explanation of the most cruel and tragic events as “the best of all possible worlds”. I would argue however that far from creating a landscape of optimism, it facilitates a dismissal of all significant change as an irrelevance given that effectively we have no option other than to happily accept it. For example, whether property transitions to a service or remains locked in its existing institutional quagmire, it doesn’t matter. Either way its fine as it’s the best we can hope for. Accept it, happily. A Panglossian future only looks appealing if you’re –well, Dr Pangloss.

February 9, 2017

Birmingham creates city development blueprint with global dimension ⁰

by Mark Eltringham • Cities, News

Researchers at the University of Birmingham have developed a way of investigating or diagnosing the challenges facing their home city that could be used to help improve the lives of city dwellers around the world. And the blueprint they are working with could help city policy makers and other countries to take more effective actions to boost the quality of life for residents by providing better outcomes. Project leaders are already looking at how the work might be applied in countries like India, Brazil and South Africa. The first part of the Urban Living Birmingham pilot project used a wide range of data and evidence used by city leaders to inform policy combined with an analysis of 248 datasets – identifying the challenges facing Birmingham.

January 25, 2017

Just one in five UK workers still take the traditional lunch hour ⁰

by Sara Bean • Flexible working, Legal news, News, Wellbeing, Workplace

Only one in five workers in the UK still take the traditional lunch hour break; a stark contrast to France, which sees the lunch hour as a key part of the working day, a new survey by commercial property agency Savoystewart.co.uk claims. Digital marketers take the shortest breaks, taking a meagre average of 14-minutes, followed by recruiters and those in telesales. At the opposite end of the spectrum are media & communication professionals, who take almost their whole hour at 55 minutes. Some of the reasons cited for the shorter break were to please the boss, too much work to do, other colleagues don’t take lunch, there’s nowhere to go or one hour is too long. Half of those polled work right through their lunch break, 30 percent will take under 30 minutes off, 52 percent admit to eating over their desk most days and 27 percent deliberately take a shorter break to please their boss. Yet UK legislation actually allows for a 1 hour interrupted 20-minute rest break after working 6 hours+, and those who are under 18 are entitled to 30 minutes if working above 4.5 hours. Some work contracts may even allow for additional breaks alongside lunch, like tea breaks.

January 24, 2017

The impact of technology on corporate real estate: A Panglossian future? ⁰

by Antony Slumbers • Features, Property, Technology, Workplace design

Amos Tversky and Daniel Kahneman introduced the concept of Loss Aversion in 1984, highlighting people’s tendency to strongly prefer avoiding losses to acquiring gains. Most studies suggest that losses are twice as powerful, psychologically, as gains. Lose £100 and we will feel a remorse that easily outweighs winning £100. In a similar fashion we find it very hard to see future positives when confronted with short term loses. We understand easily what we have lost but cannot imagine what there is to be gained. Furthermore, as Frederic Bastiat wrote in an 1850 paper, “That Which is Seen, and That Which is Not Seen”, man has a tendency to “pursue a small present good, which will be followed by a great evil to come, rather than a great good to come, at the risk of a small present evil”. Put these together and it is no wonder that, by and large, the future of work, corporate real estate and the workplace is so widely misunderstood.