Search Results for: leadership

September 30, 2015

Case studies illustrate key role of HR in transformational change ⁰

by Sara Bean • Facilities management, News, Workplace, Workplace design

A growing understanding of the importance of breaking down silos between workplace disciplines has resulted in initiatives such as the launch of the Workplace Conversation. Now a new report from the CIPD and the University of Bath, features four change management case studies that demonstrate what can be achieved when HR becoming an integral part of the team responsible for designing and implementing all the processes required during periods of transformational change. The report, Landing transformational change: Closing the gap between theory and practice features BBC Worldwide, HMRC, News UK and Zurich UK Life and reveal that in all these cases, the HR function was most successful when it facilitated action, enabling managers to inject their own customisation to suit the needs of their divisions, rather than adopting a more centralised approach to implementing change.

September 24, 2015

Colleagues more likely than managers to make people feel engaged at work ⁰

by Neil Franklin • Knowledge, News, Workplace

A new report from Oracle claims that the people most likely to make employees feel engaged at work are their peers rather than their managers. The study, Simply Talent, also suggests that employees think their employer’s HR function is least likely to have a positive impact on their engagement levels. The study, which sets out to understand the drivers and benefits of employee engagement in Europe, polled 1,511 employees at large European businesses. The survey claims that 42 percent of employees across Europe believe that their peers have the most positive impact on how engaged they feel at work, well ahead of line managers (21 percent) and business unit managers (7 percent) and HR (3 percent) Conversely, when it comes to negatively affecting engagement, employees believe the senior leadership team (19 percent) and line managers (11 percent) are the most responsible.

September 22, 2015

Top employers for working families praised for flexible approach ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

The financial sector is well represented in this year’s annual list of Top Employers for Working Families as announced by charity Working Families. American Express, Barclays Bank, Citibank, Deloitte and Lloyds all made the list, while just two public sector organisations Ministry of Justice and Southdown Housing Association were in the top ten. Employers with up to 250 employees that reached the Small Employer’s Benchmark – ranged from law firm Sacker & Partners LLP to Bristol Students’ Union. To enter the awards, which are sponsored by Computershare, organisations must complete a benchmark survey which examines in detail their flexible and family friendly working policies and practices. As flexible working becomes embedded in more organisations, Working Families is calling on employers to ‘adopt a ‘flexible by default’ approach, to continue the rise in flexible working and help everyone to achieve a work life balance that works for them.’

September 16, 2015

Employees exhausted by a culture of continuous change at work ⁰

by Sara Bean • News, Workplace

A culture of continuous change may be standard practice within larger organisations, but it can have a negative effect on employees, a new report claims. The seven-country Liquid Change Survey of senior executives at large corporations, commissioned by Ketchum Change, found that some leaders are unaware of the effects of so-called change fatigue, despite their employees struggle to keep up. Among partners and board-level executives, only 28 percent think change fatigue is highly prevalent. The survey suggests that to succeed in an environment of continuous change, a more collaborative approach must replace the old top-downmodel. Outlining a clear strategy and goals (43 percent) and engaging with leaders across the organization to co-create the new environment (41 percent) were cited as the most effective ways to get leaders to believe in and actively lead through change.

September 16, 2015

Updated environmental standard improves link to business strategy ⁰

by Sara Bean • Environment, Facilities management, News, Property

The revised version of one of the world’s most popular environmental standards aims to improve the link between business strategy and environmental issues and encourage a stronger focus on life-cycle thinking. the updated ISO 14001:2015 has responded to a number of current trends, such as an increasing recognition by companies of the need to factor in both external and internal elements that influence their impact, including climate volatility. Other key improvements in the new version include a greater commitment from leadership; an increased alignment with strategic direction; greater protection for the environment, with a focus on proactive initiatives; more effective communication, driven through a communications strategy and an increased emphasis on life-cycle thinking, considering each stage of a product or service, from development to end-of-life.

September 9, 2015

Five unconventional ways to attract and retain Millennial talent ⁰

by Sara Bean • Facilities management, Flexible working, Knowledge, News, Workplace

Almost one third of millennial staff (29 percent) claim that a higher salary is the biggest contributor to their loyalty, despite only 20 percent of the broader American workforce reporting the same; the Staples Advantage Workplace Index, a study of office workers in the US and Canada claims. US office workers consider title and work responsibilities (38 percent) and work-life balance (30 percent) as leading contributors to their loyalty, but Millennials favour less traditional benefits including more flexibility; generous office amenities, such as gyms; a company which promotes and supports sustainable practices; a more sociable working environment with plenty of breaks; and finally, lots of positive feedback from their direct line manager. Unsurprisingly, unlike other generations of workers, Millennials say that the use of social media enhances rather than detracts from their productivity.

September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

August 21, 2015

Employee’s entrepreneurial opportunities linked to job satisfaction ⁰

by Sara Bean • News, Workplace

US employees are seeking opportunities to perform more like entrepreneurs within their organisation, and according to researchers from the University of Phoenix School of Business this is reason enough to add a new word, ‘intrapreneurship’ into the business-speak lexicon. The survey claims that more than one-third (37 percent) of working adults consider themselves entrepreneurial and more than half (56 percent) acknowledge that their current job gives them the chance to apply an entrepreneurial mindset. Over 3 in 5 (61 percent) of those who say they enjoy a degree of job satisfaction say their organisation provides opportunities to be entrepreneurial and of those who are unsatisfied with their career, only one-third (33 percent) cited entrepreneurial opportunities in their organisation. In addition, 34 percent said firms should provide more training and education opportunities.

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

August 3, 2015

More evidence of people’s growing inability to simply go on holiday ⁰

by Mark Eltringham • Flexible working, News, Public Sector, Technology, Wellbeing

If you’re reading this on holiday this week, don’t. Life’s too short. Go jump in the pool or something…. For everybody else, a slew of surveys have been published over the last few weeks that confirm something that we may already know; we are finding it increasingly hard to forget about work, even during our supposed time off and many people are forgoing holidays altogether, although not necessarily because they’ve forgotten about the off switch on their smartphone. We reported recently on one of these, from the Institute for Leadership and Management, but three more have passed over our desks over recent days. With the usual caveat about vested interests, the studies, from the TUC, alldayPA and public sector members club CSMA all confirm not only how prevalent this form of presenteeism is, but also how harmful it can be to ourselves and employers.

July 20, 2015

Government urged to reinstate zero carbon buildings pledge

by Sara Bean • Environment, Facilities management, News, Property

More than 200 businesses from the construction, property and renewable energy industries have written to the Chancellor to reconsider the Government’s decision last week to abandon plans to introduce zero carbon buildings. In an open letter to the Chancellor, senior leaders from 246 organisations warn that the policy U-turn has “undermined industry confidence in Government” and will “curtail investment in British innovation and manufacturing”. In the Chancellor’s productivity plan “Fixing the foundations”, George Osborne unexpectedly axed the policy designed to ensure that all new homes built from 2016 meet zero carbon standards – together with a sister policy that applied to all new non-residential buildings such as offices, schools and hospitals from 2019.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.