September 13, 2019

There is still time to avoid the regrexit of Brexit

Several months ago when we invited Jonty Bloom, one of the media’s most respected journalists to come and speak to our guest audience, we knew it would be informed, relevant and fascinating. What we didn’t know was that the day before (4th September 2019) Boris Johnson would deliver a stunningly inelegant performance at his inaugural Prime Minister’s Question time, the day after losing his first vote in parliament to prevent a further delay in delivering Brexit. (more…)

September 11, 2019

Mixed messages in labour market, but signs of trouble ahead

by Tony Wilson • Business, Comment

There are mixed signals in today’s jobs figures for the UK. Optimists will point to continued record employment, a slight fall in unemployment and earnings growth higher than at any point since the recession – despite everything, the labour market is still going strong. For pessimists though, there are strong signs of things slowing down: vacancies have fallen to their lowest since 2017, the growth in employment is virtually flat, and the number of young people not in employment or education is rising again. So what is really going on? (more…)

September 10, 2019

Workers worldwide think they could outperform their own bosses

by Neil Franklin • News, Workplace

Managers should seriously consider giving their employees the reins for a day to test new research that indicates seven out of 10 employees worldwide (69 percent) say they can do their boss’s job better, despite nearly the same number of workers (71 percent) grading their boss’s competence a B or better.

The Global State of Managers research comes from The Workforce Institute at Kronos Incorporated and Future Workplace, which examined how nearly 3,000 employees in Australia, Canada, France, Germany, India, Mexico, the U.K., and the U.S. would grade their manager’s effectiveness across five factors: communication, competence, empowerment, professional development, and support.

According to the study, employees grade their managers high on competence but nearly fail them when it comes to work-life balance and job coaching. Overall, people feel managers are good at their jobs, with the majority of employees grading bosses an A or B for competence (71 percent) – the highest grade given – and work ethic (70 percent).

Bosses also received high marks (B or better) for their communication skills, people management skills, and ability to handle performance-related issues (all 67 percent). The older the employee, however, the more critical they are of their boss: Baby Boomers1 and Gen Xers grade managers more harshly with a C, D, or F for overall people management skills (37 percent and 38 percent, respectively). Worldwide, the employee-manager connection remains critically important: 70 percent of employees say their relationship with their manager is an extremely or very important factor when deciding to remain at their current job, with 22 percent agreeing it’s somewhat important. Millennial (79 percent) and Gen Z (73 percent) employees feel strongest about the importance of the manager relationship for retention compared with Gen X (66 percent) and Baby Boomer (62 percent) counterparts.

Other findings

Nearly seven out of 10 people think they can do their boss’s job more effectively.
While bosses worldwide are well regarded by their employees, these same employees think they could personally manage even more effectively, with younger Millennial (73 percent) and Gen Z (70 percent) employees most confident they could do better.
Based on grades given of a C, D, or F, at least one in three employees feel their manager could improve at modelling work-life balance (37 percent); their ability to coach for better job performance (37 percent); handling performance-related issues (33 percent); and communication (33 percent).
For overall people management skills, the majority of workers would “pass” their boss with an A (26 percent), B (37 percent), or C (25 percent); yet 4 percent of employees give a solid F for performance.
French, German, and U.K. managers graded worst for competence, while Indian and Mexican workers are happiest overall…with one big exception.
Indian employees are by far the most satisfied with their managers, with at least eight out of 10 grading managers an A or B in every category. Conversely, French, German, and U.K. workers are by far the most pessimistic about manager performance, as those countries ranked in the bottom three in every category surveyed
Most competent: India (87 percent); Australia (76 percent); Canada (75 percent); Mexico (75 percent); U.S. (71 percent); Germany (62 percent); U.K. (61 percent); and France (59 percent)
Best communicators: India (90 percent); Mexico (74 percent); Australia (68 percent); Canada (68 percent); U.S. (67 percent); Germany (59 percent); France (58 percent); and the U.K. (56 percent)
Hardest-working managers: India (81 percent); Australia (75 percent); U.S. (73 percent); Canada (72 percent); Mexico (70 percent); Germany (63 percent); U.K. (62 percent); and France (58 percent)
Best job coaches: India (83 percent); Mexico (70 percent); U.S. (64 percent); Australia (63 percent); Canada (61 percent); France (56 percent); Germany (55 percent); and the U.K. (51 percent)
Most adept at handling performance-related issues: India (86 percent); Mexico (73 percent); U.S. (70 percent); Australia (68 percent); Canada (66 percent); Germany (59 percent); U.K. (57 percent); and France (56 percent)
Role models for work-life balance: India (80 percent); Mexico (70 percent); Canada (65 percent); U.S. (65 percent); Australia (62 percent); France (55 percent); Germany (55 percent); and the U.K. (53 percent)

Differences by sector and nationality

Despite rating their managers No. 1 in all categories, 95 percent of Indian employees still say they could do their boss’s job better all of the time (47 percent) or some of the time (48 percent). This sentiment is followed by 87 percent of Mexican workers and 71 percent of French workers. Canada (61 percent) and U.S. (59 percent) workers feel the least confident that they could do their boss’s job better – yet it’s still more than half of all employees.

Managers in the technology industry are on top overall, scoring highest marks (A or B) in people management (81 percent), communication (75 percent), and modeling work-life balance (70 percent). Professional services managers (e.g. accountants, engineers, lawyers) rank second-best, with 70 percent of employees grading them a B or better for people management and communication. Employees in the technology (77 percent) and finance (70 percent) sectors say they have a strong or very strong relationship with their boss, followed by manufacturing (62 percent); education (61 percent); retail (61 percent); and professional services (61 percent).

There is room for managers to model better work-life balance in frontline industries – i.e. those who must be present to do their jobs – with 53 percent of employees in federal government, 42 percent in healthcare, and 42 percent in retail giving their boss a C or worse.

Regarding pure competence, managers are graded worst – C or lower – by public safety (44 percent); federal government (39 percent); transportation/distribution/logistics (35 percent); and healthcare (34 percent) employees. More than one in three employees give poor marks of a C or worse for their manager’s work ethic in federal government (37 percent); healthcare (34 percent); transportation/distribution/logistics (34 percent); and manufacturing (33 percent).

Image by Pixabay

September 5, 2019

Men and women make different job choices based on commute times

by Neil Franklin • Flexible working, News

Women who have an hour-long commute are nearly a third (29 per cent) more likely to leave their current job than if they had a 10-minute commute, according to data from the Office for National Statistics (ONS). The ONS concludes that this contributes to men doing the majority of higher paid jobs and that it’s likely women prefer short commutes because it allows them more flexibility for childcare and unpaid work. (more…)

August 30, 2019

Back to workplace basics, the joy and pain of work, squeezing people in and some other stuff

by Mark Eltringham • Features, Wellbeing, Workplace design

Let’s get the inevitable WeWork story out of the way first. A supposed news item in Crain’s New York Business has claimed that WeWork is ‘squeezing’ people into half the space recommended in the BCO’s Specification Guide; “roughly the size of two standard doors laying side by side”. You can see the editorial cogs at work here, combining a story about WeWork with one about how people are crammed into the workplace like cattle these days.

(more…)

August 29, 2019

Coworking continues to reshape property markets worldwide

by Neil Franklin • Coworking, News, Property

Against a global backdrop of diminishing business confidence and a weaker outlook for economic growth, a robust labour market in the world’s largest economies continues to underpin demand for office space with high employment levels prevalent across a number of major markets. Demand continues to be driven by the knowledge economy, with the coworking boom continuing to broaden its reach across major markets, forcing traditional landlords to adapt their offering in order to best accommodate existing and potential occupiers. (more…)

August 28, 2019

How a group of visionaries predicted the modern world

by Max Saunders • Features, Technology

From shamanic ritual to horoscopes, humans have always tried to predict the future. Today, trusting predictions and prophecies has become part of daily life. From the weather forecast to the time the sat-nav says we will reach our destination, our lives are built around futuristic fictions. (more…)

August 27, 2019

Freelancers and the self-employed need holidays too

by Neil Franklin • Flexible working, News, Wellbeing

Taking time off improves the work performance of freelancers, a new study from IPSE (the Association of Independent Professionals and the Self-Employed) claims. The research suggests that almost two-thirds of freelancers believe taking holiday improves their work performance in some way. Asked what advantages came with taking more time off, 63 percent said it improved aspects of their work including productivity, energy, creativity and confidence in their work. (more…)

August 23, 2019

London is the most productive region in the UK

by Mark Eltringham • Cities, News

London is the most productive region in the UK, followed by the South East and Scotland according to new research from the the University of Durham Business School. Economists Professor Richard Harris and Professor John Moffat conducted the research and also found that the least productive region was Wales, with London having productivity levels over double the amount of Wales. London receives between twice and three times as much per capita funding for transport than any other region. (more…)

August 21, 2019

Wellbeing challenge known to firms, but they need to up their game

by Neil Franklin • News, Technology, Wellbeing

A new white paper from Aon argues that while the vast majority of employers are aware of a range of wellbeing issues, they often don’t act in appropriate ways to address poor health behaviours and chronic medical conditions. The white paper Prevention Is Better Than Cure (registration) claims that 95 percent of employers see a correlation between employee health and performance and believe they have a role in trying to educate and improve poor lifestyle behaviours.

(more…)

August 19, 2019

Firms need to place more value on older workers

by Claire Turner • Comment, Wellbeing, Working lives, Workplace

As we live longer lives, it’s inevitable that more of us want to work for longer. It makes good business sense too: with fewer younger people starting work to replace those set to retire in future years, coupled with uncertainty over Brexit and labour shortages, employers can’t afford to lose older workers.

(more…)

August 16, 2019

Is London Smart City Initiative as smart as it could be?

by George Adams • Cities, Comment, Technology

It’s been a year since the launch of the Mayor of London’s smart city roadmap, designed to transform the capital into the smartest city in the world. But twelve months later, is the city any smarter? The Mayor of London’s smart city roadmap is proposing to transform the capital into the smartest city in the world, and as part of the initiative, Sadiq Khan appointed his first Chief Digital Officer to help steer the plan to focus on knowledge and technical advancements that will make life easier for London’s citizens. (more…)