Search Results for: workplace training

Under 35s most likely to have felt discriminated against in the workplace

Under 35s most likely to have felt discriminated against in the workplace

Under 35s most likely to have felt discriminated against in the workplaceOver a third of UK employees (37 percent) have felt discriminated against in the workplace, more than one in ten (12 percent) believe they have suffered age discrimination and 8 percent feel they’ve been discriminated against due to their gender. This rises to 11 percent amongst women, claims a new study of 1,300 working adults by ADP. The study also suggests that standards and perceptions of behaviour have shifted across the generations, with those in so-called ‘Generation Snowflake’ more sensitive to unfair treatment than their more mature colleagues. According to the findings, half (50 percent) of those under 35 say they have felt discriminated against, compared to just a quarter (26 percent) of those over the age of 45. The contrast is visible across both age (15 percent vs 14 percent), gender (11 percent vs 5 percent) and other types of discrimination.

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Report calls for better understanding of the future risks of tech to workplace wellbeing

Report calls for better understanding of the future risks of tech to workplace wellbeing

Better understanding needed of the future risks of work to health, safety and wellbeingIn a workplace dominated by insecurity, gig work and intelligent machines we need to improve our understanding of their potential impact on health, safety and wellbeing claims a new report. Future risk: Impact of work on employee health, safety and wellbeing, commissioned by the British Safety Council from RobertsonCooper researchers argues that the public debate on the future of work has centred so far on the likely shape of the workplace and its implications for both employers and employees. There has been far less focus on what this might mean for workers’ health, safety and wellbeing, with discussions centring on the present, rather than preparing us for the challenges of the future. Yet, the impact of automation on the workplace will be more fundamental than is commonly understood, with 11 million jobs predicted to be lost in the next 20 years in the UK. As we are already seeing with some ‘gig’ working, it may undermine such basic human needs as social identity, economic security and a sense of belonging. The report reviews the existing literature on this subject and makes a number of recommendations.

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Report calls for greater equality and opportunities for over 50s in the workplace

Report calls for greater equality and opportunities for over 50s in the workplace

Report calls for greater equality and opportunities for over 50s in the workplaceA new report a new report by the Centre for Ageing Better has called for government and employers to support older workers to stay in work for longer, help those who have fallen out of work involuntarily to return and to create workplaces that work for all, irrespective of age. The report claims that ensuring older workers are able to stay in good quality employment is essential to the future of the UK economy and will relieve pressure on public finances. It makes some key recommendations that include access to flexible working hours and workplace adaptations to help people manage pressures such as caring responsibilities and health conditions, which become more prevalent with age. It also calls for equality of opportunities in the workplace as older workers in the UK experience age discrimination in recruitment and progression. They are less likely to be offered opportunities for development – across the whole of the OECD only Turkey and Slovenia have lower levels of on-the-job training for older workers than the UK. Research shows they are also the most likely to be stuck on low pay and feel most insecure about their jobs.

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The ups and downs of wearables for workplace health and wellbeing

The ups and downs of wearables for workplace health and wellbeing

Businesses in the 21st century have tried just about everything to improve productivity. For a long time, Google and its ilk were seen as model workplaces, with their open offices and abundance of ball pits and bean bags. Then the consensus shifted, and the cubicle or workstation was seen as the paradigm for employee concentration. Now the focus has shifted to technology, and the field of ‘wearables’. Devices like the Fitbit, Google Glass and Apple Watch have come and gone with significant consumer buzz, but relatively low uptake. What failed to impress consumers, however, may yet have a place in business. For better or ill, it seems the companies we work for are increasingly obsessed with collecting our data.

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The workplace sector responds to the 2017 UK Autumn Budget

The workplace sector responds to the 2017 UK Autumn Budget

Yesterday, the Chancellor Philip Hammond announced the details of the UK government’s latest budget. While Brexit inevitably cast its shadow over the whole thing, there were a number of announcements relevant to the workplace, construction, tech and built environment sectors, many of which have been broadly welcomed by commentators, industry bodies and experts. Among the announcements in the budget were new plans for infrastructure and planning, skills and training, the environment, productivity, AI and regional development.

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Time to address the missed opportunities and wasted resources of the modern workplace

Time to address the missed opportunities and wasted resources of the modern workplace

Rapidly changing work and workplaces. Productivity languishing below optimum levels. Staff engagement well below where it should be. Ongoing recruitment and retention challenges. All this has been building over the last couple of years; it would appear that organisations have never had it so tough. There have been plenty of tough times before, of course, but we have been witnessing something of a ‘perfect storm’ in recent months, where a whole range of issues and developments, as well as advancements and opportunities, have come together to push these challenges up the management agenda. But there are things we can do to make the workplace a better experience for everybody.

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Growing need for a flexible workplace creates fresh challenges for employers

Growing need for a flexible workplace creates fresh challenges for employers

Many businesses are misaligned with their people, with nearly half of employees not understanding their company’s strategic objectives, according to new research published by The Ludic Group, which claims that the changing nature of workforces and the growing need for a flexible workplace are creating fresh challenges for communication, collaboration and engagement. The research suggests that the impact of technology is causing digital chaos, with businesses struggling to get the communications balance right. With the number of channels and tools increasing almost half of people (44 percent) want to hear more from employers. Perhaps surprisingly, one in five (20 percent) individuals said that their firm has not used any tools or techniques to communicate with them. This lack of communication results in people being disconnected from the business strategy, with only half of individuals (50 percent) reported fully aligned with their company’s objectives and 44 percent not knowing or understanding what these are. Alongside this, people increasingly want to design their own working experience and expect more flexibility from their employers.

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Employees are investing their own time and money to remain competitive in the changing workplace

Employees are investing their own time and money to remain competitive in the changing workplace

Capgemini and LinkedIn have published a new global report exploring the ‘digital talent gap’, which analyses the demand and supply of talent with specific digital skills and the availability of digital roles across multiple industries and countries. The report, The Digital Talent Gap—Are Companies Doing Enough? claims to reveal the concerns felt by employees when assessing their own digital skills and the lack of training resources currently available to them within their workplace. Highlights include the fact that nearly 50 percent of employees, rising to close to 60 percent for what the report calls digitally talented employees are investing their own money and additional time beyond office hours to develop digital skills on their own. Capgemini surveyed 753 employees and 501 executives at the director level or above, at large companies with reported revenue of more than $500 million for FY 2016 and more than 1,000 employees. The survey took place from June to July 2017, and covered nine countries – France, Germany, India, Italy, the Netherlands, Spain, Sweden, the United Kingdom and the United States and seven industry sectors.

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Employees want organisations to speed up transformation into a digital workplace

Employees want organisations to speed up transformation into a digital workplace

Majority of people want their organisation to transform into a digital workplaceHalf of employees feel their organisation doesn’t have the right tech skills and nearly half in a recent survey (44 percent) feel their organisation isn’t transforming into a digital led company fast enough, claims a survey by Sungard Availability Services. Digital workplace transformation has been a big talking point in recent months, yet 38 percent in a survey of over 2,000 IT decision makers and employees believe their organisation isn’t committed to digital transformation; with 36 percent not getting the training for the tools. It’s apparent that digital transformation is highly thought of in the work place and impacts employee retention with 36 percent of employees open to leaving their current job for a more digitally-progressive company. Over 50 percent believe career progression is better at digitally led companies and 69 percent say digital tools would help them to do their job better. Said Chris Ducker, Senior Director Global Proposition Strategy: “Digital is compulsory, not only to stay competitive in the market, but also to attract and retain key staff” See the full survey here.

We (still) need to talk about mental health in the workplace

We (still) need to talk about mental health in the workplace

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems.  The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

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VodafoneZiggo workplace in Rotterdam sets out to redefine call centre design

VodafoneZiggo workplace in Rotterdam sets out to redefine call centre design

When you think of a call centre you probably picture a line of people seated in row upon row of desks in a featureless room. But call centre design is changing. As companies recognise their growing importance, the boiler room approach is disappearing and call centres are beginning to morph into a corporate centrepiece. Dutch telecoms company Ziggo is a case in point. The company merged with Vodafone in 2017 and today offers broadband and mobile services to both residential and commercial customers across the Netherlands. It has a large call centre and like many companies invests significant resources in training call centre employees in both technology and interpersonal skills. VodafoneZiggo’s call centre in Rotterdam, designed by Evolution Design is spread over several large open plan areas, which were converted into series of smaller work spaces, using low cost solutions such as simple wooden frames, acoustic panelling or a change of flooring to demarcate different zones. Staff can now choose to work in areas as diverse as a plant covered ‘greenhouse’, open plan spaces with bright yellow accents and colourful floor tiles or in a more urban-style zone that uses reclaimed wooden pallets to divide and decorate. Throughout the centre, desks are height adjustable so employees can choose whether to sit or stand. There is also a central reception area with meeting and training rooms and a colourful break out space with comfortable sofas, a café and a games zone complete with table football and video games.

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Time to start a new culture to tackle stigma on mental wellbeing issues in the workplace

Time to start a new culture to tackle stigma on mental wellbeing issues in the workplace

mental wellbeing at workAs a recent Workplace Insight story reported, UK workers are still uncomfortable about having honest conversations at work, with nearly two thirds (61 percent) feel they keep an aspect of their lives hidden in the workplace. Family difficulties (46 percent) was the most likely hidden issue at work, followed by mental health (31 percent). Talking about mental wellbeing worries to employers can be very distressing for individuals and not only make a person’s condition worse, but also, leave their career in a worse place according to our latest thought leadership research report: Mind Culture. Our latest research study shows that more than half (51 percent) of survey respondents who had confided in their line manager about a mental health issue did not receive any extra support. Even worse, 8 percent respondents faced negative consequences, including being sacked or forced out, demoted or subjected to disciplinary action.

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