Search Results for: Gen Z

April 1, 2019

Against metrics: how measuring performance by numbers backfires

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. (more…)

April 1, 2019

RICS’ new commercial property service charge rules come into effect today

by Marie Hillen • Facilities management, Legal news, News, Property

New service charge rules which aim to ensure there are no hidden costs and clarity around disputes, come in to force today (1 April 2019) and are mandatory for RICS professionals. ‘Service charges in commercial property’ has been developed with industry leaders, including major property organisations and professional bodies to secure transparent, upfront and fair costs for businesses as part of the maintenance and upkeep of their building. Amongst the rules, any charges incurred by the tenant must be explained fully at the outset and in accordance with the terms of the occupational lease, whilst any upkeep costs not specifically mentioned or explained in a lease must be made irrecoverable from the tenant.

(more…)

April 1, 2019

A chance to have a say on your experience of open plan office design

by Mark Eltringham • News, Wellbeing, Workplace design

The debate on open plan versus enclosed offices rages on, but it’s not binary, it’s not black or white, it’s not a dichotomy. Furthermore, office occupants appear to have different preferences from the wide range of workplace design solutions that are available. To inform workplace design, we need to understand what drives these individual preferences. Is it factors such as personality, personalisation, flexibility, sense of belonging and familiarity that affect where people prefer to work?

(more…)

April 1, 2019

Green Building Council releases guidance on social value for local authorities

by Neil Franklin • Environment, News, Property, Public Sector

The UK Green Building Council (UKGBC) has released its latest guidance document, detailing how local authorities can help ensure that new construction and property development in their area positively impacts people and communities by delivering social value. (more…)

March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. (more…)

March 28, 2019

Government lacks the know-how to help disabled people get into work

by Neil Franklin • News, Workplace

The Department for Work Pensions has limited evidence of what works when it comes to supporting disabled people to work, according to the National Audit Office (NAO) in a report published today. The number of disabled people in work has risen by 930,000 (31 percent) in the last five years, but this has not been matched by a reduction in the number of disabled people who are out of work. The NAO found that the government’s headline goal of getting one million more disabled people into work from 2017 to 2027 cannot be used to measure the success of its efforts. The Department itself recognises that this measure cannot be linked directly to any specific government policy or programme. Broader factors, such as more people who are already in work reporting a disability, and rising employment rates, have a significant effect on the measure. It therefore lacks a target for which it is willing to be held to account. (more…)

March 28, 2019

The rise of the digital workplace is transforming the physical office

by Giles Fuchs • Comment, Coworking, Workplace design

A recent survey by Gartner predicts that one in five workers will have an AI bot as their co-worker by 2022. It’s almost impossible to talk about the future of the workplace without mention of AI or robotics, and is therefore hardly surprising that there is a feeling of apprehension amongst workers. PwC’s 21st global CEO Survey in 2018 revealed that between 23 percent and 51 percent of respondents were “extremely concerned” about the speed of technological change, and indicated “anxiety about the impending promise and perils of AI.”

(more…)

March 28, 2019

Managers frustrated by email from colleagues in the same building

by Neil Franklin • News, Technology

Over a third of managers find it frustrating when colleagues email them when they are based in the same building, according to a new survey from 247meeting. The study of 2,000 managers with varying degrees of seniority claims that 36 percent find it frustrating when colleagues email them when they are based in the same building, proving that face-to-face interaction is still the preferred communication at work. Other irritants described in the report include lack of communication from senior management and lunchtime meetings (cited by 41 percent). Overall the two most preferred forms of communication are face to face meetings and phone calls. (more…)

March 27, 2019

The pursuit of happiness, lumpy tech, space science and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing, Workplace design

Underlying most of the stuff you read about the workplace is the quest for happiness. Indeed happiness has become something of a preoccupation for those pondering the issue at the apex of social and economic thinking, as epitomised by Gallup with its latest World Happiness report. As always, the Gallup report stumbles over definitions of happiness, often using the word interchangeably with wellbeing and stuffs it with other ideas without explaining how or even whether they contribute to happiness.

(more…)

March 27, 2019

New book on the future of work argues that the office is not just surviving, but thriving

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

A new book from RIBA Publishing, which examines the future office, argues that despite predictions that the office is on the verge of extinction, it is not only surviving, but thriving. Digital technologies have spurred this transformation, and with it, the metamorphosis of our entire working environment. The office of today can vary from a sweeping open expanse of ergonomic, futuristic workstations, to a local coffee shop. Future Office: Next-Generation Workplace Design debates tradition, change, and the future of how we work and where.

(more…)

March 27, 2019

Third of UK employees work way outside contracted hours

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Over 35 percent of employees regularly arrive at work early or stay late, and that younger people are more likely to work longer hours than their older colleagues. The study, conducted by Love Energy Savings discovered that 8 percent of British employees work a staggering 20 hours or more each week than their contracted hours. Of those surveyed, over 40 percent of 18 to 24-year-old employees admit to working more than their contracted hours, a higher number than any other age group; 10 percent of 25 to 34-year-olds admitted to working over 20 hours of overtime per week.

(more…)

March 26, 2019

Over one in ten deaths linked to sedentary office life

by Mark Eltringham • News, Wellbeing, Workplace design

Sedentary office life which involves sitting down for at least six hours a day contributes to tens of thousands of people dying every year and costs the NHS £700 million each year, according to a new study in the Journal of Epidemiology and Community Health. Researchers used previous analyses of the increased risks of heart disease, diabetes and cancer that have been associated with extended periods of inactivity. According to this meta-analysis, about a third of British adults spend more than six hours sedentary each day and almost 70,000 deaths a year in Britain – over one in ten of total deaths – could be attributed in some degree to the behaviour. (more…)