August 17, 2018
Majority of employees see digital data as way of being snooped on by their boss
As we recently reported, facilities management is more data driven than ever, with the use of data analytics being used to measure costs and performance. This is why the increasingly sophisticated ways in which workplaces can be monitored; from the footfall in the washrooms to the level of desk usage has been welcomed by employers, but a new survey suggests digital data gathering is making staff feel uneasy. A new report published today by the TUC looks at the phenomenon from the perspective of workers’ experiences and found that 6 in 10 workers fear that greater workplace surveillance through technology will fuel distrust. The study reveals that most UK workers (56 percent) believe they are currently monitored by their boss at work and worry that this ‘surveillance data’ will be used by bosses to set unfair targets, micromanage them and take away control and autonomy.



















Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.



August 16, 2018
The office will always live on because nothing propinks like propinquity
by Mark Eltringham • Comment, Property, Workplace design