May 19, 2022
Global supply chains are incredibly complex, crossing multiple countries and borders. This complexity brings many challenges for businesses, including managing overseas suppliers, maintaining the flow of goods, and navigating currency fluctuations. One of the biggest challenges is the growing number of supply chain laws that companies need to understand and meet. (more…)
May 19, 2022
Most businesses have undergone some form of digital transformation over the last two years simply to remain afloat. This has typically involved a total shift to the cloud, the relocation of inhouse comms rooms to co-location facilities, or incorporating remote login functionality into core IT systems to support home/hybrid working. This also boosted the demand for cloud computing courses. Whilst 5G, all fibre broadband and cloud computing have been gaining traction for a while, the pandemic has given agile working a turbocharge. This change has resulting in businesses relocating to smaller premises with flexible, more appealing leasing contracts. Hybrid working has also affected many internal departments, none more so than procurement which has been totally transformed (more…)
April 21, 2022
Future Forum, a consortium launched by Slack with Boston Consulting Group, MillerKnoll and MLT to “help companies reimagine work in the new digital-first workplace”, has released the latest findings from its global Pulse study, which shows that employee experience scores are plummeting for knowledge workers who have been asked to return to the office full-time and for those who do not have the flexibility to set their own work schedules. More than a third of knowledge workers (34 percent) are now working from the office five days a week, the greatest share since Future Forum began surveying in June 2020. With this shift, employee sentiment has dropped to near-record lows, including 28 percent worse scores on work-related stress and anxiety and 17 percent worse scores on work-life balance (compared to last quarter). (more…)
March 31, 2022
The number of professionals with technology skills is expanding at a faster pace in the North of England than in London and the South of England, as demand for technology talent increases around the country, according to the latest U.K. Tech Talent Tracker from Accenture. The tracker, which analyses LinkedIn’s Professional Network data, finds that the pool of technology talent in cities in the North of England has grown on average by 15 percent in the last year, outpacing southern cities that grew on average at 9 percent. Technology talent in cities across Scotland and Wales has grown on average by 5 percent and 9 percent respectively. (more…)
March 21, 2022
It’s now two years since we experienced the first true, sharp jolt of the pandemic. And even if we had now fully escaped its grip, the intervening 24 months would have proved transformational. The clichés, groupthink and glib takes may still shape much of the discourse about the ‘future of work’ but many of the instant experts of the Spring and Summer of 2020 now appear to have moved their insight on to other matters. And that leaves the rest of us with the task of working out what is actually going on. (more…)
March 21, 2022
New research from Cloudera claims that more than one quarter (26 percent) of business decision makers are now putting increasing investment into environmental, social and corporate governance (ESG) initiatives, ahead of developing new products/services (24 percent) or accelerating financial growth (21 percent). Additionally, knowledge workers believe as much as 49 percent of the data their business uses on a day-to-day basis should be focused on doing good for the communities it serves. This is a sentiment 52 percent of business decision makers agree with — a clear indication that profit and ESG are no longer mutually exclusive pursuits. (more…)
March 17, 2022
The UK’s smaller towns and cities are expected to show stronger economic growth than those that are larger and more metropolitan and there is an increased focus from the public on wellbeing, the environment and income distribution, according to PwC’s annual Good Growth for Cities report. Areas such as Bournemouth, Exeter and Plymouth, are expected to see the strongest gross value added (GVA) growth rates for 2021 and 2022, with cities in the North and Midlands continuing to lag behind despite the Government’s ‘levelling up’ agenda. (more…)
March 16, 2022
Businesses risk losing a whole generation of talent as nearly half (49 percent) of 18-34 year olds plan to quit their jobs in the next twelve months. That’s according to new research from Personio, which is calling on businesses to urgently re-engage this generation of workers – or risk even more problematic talent shortages as they navigate the year ahead. The research, which surveyed HR decision makers and workers in SMEs across the UK and Ireland, finds that 59 percent of younger workers (18-34 year olds) feel they’ve missed out on promotions they felt they were due. In addition, two thirds (66 percent) feel the pandemic has held them back in their career – suggesting that serious concerns around their career development and progression are influencing their decision to move on. (more…)
March 11, 2022
The World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.
Work
One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.
[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]
In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.
One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.
But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.
Shopping
The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?
It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.
The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.
Travel
One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.
One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.
People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.
Socialising
Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.
Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.
No new normal
But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.
[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]
Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.
Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.
The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.
Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.
This article is republished from The Conversation under a Creative Commons license. Read the original article.
March 3, 2022
Should I stay or should I go? – we have all faced that dilemma in recent weeks with our offices opened by hopeful employers versus the enticement of a warm kitchen, fresh coffee and swerving a long commute also on offer. It is a decision we are all having to make and, which seems loaded with potential, previously unimagined outcomes. (more…)
February 24, 2022
For decades, it has been agreed that change is a constant. So, doesn’t it stand to reason that before a change or crisis happens, an organization should have the ability and resilience to transform? In the McKinsey report, The resilience imperative: Succeeding in uncertain times, resilience is defined as, “the ability to withstand unpredictable threat or change and then to emerge stronger.” In other words, it is the ability to sustain and endure. And it applies just as much to workplace resilience as any other element of the organisation. (more…)
May 12, 2022
ESG ambitions should top organisational agendas
by Siobhan Byrnes • Comment, Environment, Wellbeing