May 6, 2020
Organisations think empowering people is the route to success (but only a few act)
Nearly 90 percent of organisations say their success depends on empowering frontline employees to make decisions in real, but only 7 percent offer people the tools they need, according to a new report from Harvard Business Review Analytic Services, sponsored by ThoughtSpot. The report, The New Decision Makers: Equipping Frontline Workers For Success, analyses the sentiments of 464 business executives from 16 industry sectors in North America, Europe and Asia Pacific. Only one-fifth of organisations say they currently have a truly empowered and digitally equipped workforce while 86 percent agree their frontline workers need better technology and more insight to be able to make good decisions in the moment. More →
May 5, 2020
From the archive: We shouldn’t rely on narrow ideas to define flexible working
by Luke Munro • Comment, Flexible working, Technology, Wellbeing
This piece was originally published five years ago. While we now read it with different eyes, what is interesting is how the ideas have stood up. Some better than others perhaps but a welcome reminder that the conversations we are now having about life after lockdown began some time ago. One of the particular and often unspoken issues that shadows in any debate about flexible working is what we mean by the term. We’ve been talking about new ways of working for a good quarter of a century now and what is generally understood about the practice has evolved considerably. The very idea was conceived at the birth of the new online era so is inextricably tied up with the Internet and new technology. More →