April 3, 2019

London, Paris and Stockholm lead ranks of European coworking hotspots

by Neil Franklin • Coworking, News, Property

London, Paris and Stockholm are among the major cities featured in a new research report from Cushman & Wakefield (registration) into the coworking and flexible office sectors, which pinpoints future demand and the next likely growth hotspots across Europe. According to the report, coworking’s rapid expansion in recent years has quickly disrupted global office markets. The report charts the current state of the sector, the emergence of flexible working space across continental Europe and where future growth will occur. More →

April 1, 2019

Against metrics: how measuring performance by numbers backfires

by Jerry Z Muller • Features, Workplace

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. More →

March 28, 2019

Millions more people say they would like to work as freelancers

by Sara Bean • Flexible working, News, Workplace

The so-called gig economy is likely to increase dramatically over the next few years, new research suggests. Along with over 8 million people who currently work on a freelance basis, over 5 million more say they would like to go freelance. The data collated by Direct Line for Business claims that 5.3 million people (10 per cent) dream of becoming their own boss in the future, by embracing a career as a freelancer. This is in addition to the 8.6 million (16 per cent) who currently freelance and are either full time self-employed or carry out contract work alongside their main jobs.

March 22, 2019

The future of work will be defined by four models, claims RSA

by Mark Eltringham • News, Technology

The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.

March 22, 2019

New centre will assess potential for bias in algorithmic decision-making

by Neil Franklin • News, Technology

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. More →

March 21, 2019

Interiors are not enough to win the war for talent

by Ben Capper • Comment, Workplace design

I often refer to Google and Facebook in my blog, due to their influence on workplace design. Many consider them to be workplace interior’s holy grail. But today’s big employers are competing with one another on a much broader set of principles. Cool interiors alone just won’t cut it. Zürich, like many European cities is home to a large number of global brands, with bustling financial services and tech sectors. I regularly hear of people with multiple job offers taking a job with a lower salary, rather than accepting a role in a company that doesn’t reflect their ideals. This decision can be influenced by office design and facilities, career development options, corporate culture and much more. More →

March 18, 2019

Government report shows increase in number of workers balancing care commitments

by Neil Franklin • Flexible working, News

A new official report has highlighted the increasing number of people who are having to balance caring for family members with their own working commitments. Catherine Foot, the Director of Evidence for the Centre for Ageing Better, responded to these statistics by calling for legislation to promote flexible working among older workers. Published by the Office for National Statistics, the report has found that one in four older female workers, and one in eight older male workers, have care responsibilities.

March 17, 2019

Time to unlearn the time management system you learned at school

by Steve Hartert • Comment, Technology

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful?

March 12, 2019

UK jobs boom set to end as finance and business sectors lose confidence

by Sara Bean • Cities, Facilities management, News, Workplace

The boom in the UK jobs market is coming to an end just as the Brexit countdown reaches its final stages. According to the latest ManpowerGroup Employment Outlook Survey, the national Outlook for the second quarter of 2019 has fallen to +4 percent, on a par with the weakest levels of confidence seen in recent years. More worryingly, the negative Outlook in the Business and Financial services sector – which employs nearly a fifth of all UK workers – suggests jobs are set to be lost in Britain’s most important sector. The report found that the Finance and Business Services sector has fallen five points to -1 percent, only the second time in the last decade it has been in negative territory.

March 12, 2019

Insight promotion: creating a frictionless (not flawed) workplace experience

by Freddie Steele • Company news, Insight promotion, Workplace design

To mark the launch of Workplace House, a multi-brand co-creation space in the heart of Clerkenwell, a consortium of participating brands hosted an event to explore the factors that contribute towards a good (and not so good) workplace experience.

March 11, 2019

Northern English cities held back by lack of opportunities for low skilled workers

by Neil Franklin • Cities, News

Despite higher living costs, southern English cities such as Oxford and Exeter lead the country in their ability to provide opportunities for people with low skills. A new report from the Centre for Cities on low-skilled workers claims that employment opportunities are greater for people with fewer or no qualifications in southern English cities than those in the North or Midlands. The report Opportunity Knocks? claims that, despite higher living costs in cities in southern England, their stronger economies create significantly more jobs for people with fewer qualifications. More →

March 11, 2019

UK employers struggling with recruitment and retention of service workers

by Sara Bean • Facilities management, Flexible working, Workplace

The recruitment and retention of manual and elementary service workers has become a significant challenge for UK employers, claims a new study. The research by Quinyx in collaboration with Development Economics and Censuswide, found that factors such as low pay and a lack of flexibility are key issue, resulting in nearly half (49 percent) of UK employers finding it difficult to recruit these workers, and the same percentage reporting challenges around retention. Issues with recruitment and retention were discovered to be most acute in industries such as hospitality, catering & leisure and retail. In addition, larger businesses (those with a workforce of 250 to 500) are more likely to face challenges compared to smaller-sized businesses. Regionally, businesses in London and the East of England are most likely to struggle to recruit workers into manual or elementary service roles. The findings come at a time when UK employers are expressing growing concern around access to manual and elementary service workers post-Brexit.