Search Results for: employee experience

June 18, 2018

Capability is a common cause for dismissal, but many organisations lack the right policy

‘Capability’ is one of the five fair reasons for dismissal. However, it can be split into two distinct parts; inability to perform the job as a result of incompetence, and inability to perform the job through sickness absence. Some companies blur the two and have one policy to cover both, but I’ve always found that to be confusing. A disciplinary policy should cover poor performance or misconduct. A capability policy describes the process that needs to be followed when someone is either on repetitive short-term leave, or long-term sick leave, to assist with their return to work, or eventual fair dismissal.

June 12, 2018

Pay rates for senior management reflect longer working hours argues CMI

by Sara Bean • Flexible working, Legal news, News, Workplace

Business Secretary Greg Clark proposed new laws in Parliament yesterday (June 11^th) that new large firms will have to justify their chief executives’ salaries and reveal the gap to their average UK worker. It means that for the first time, UK listed companies with more than 250 UK employees will have to disclose and explain this difference – known as ‘pay ratios’ – every year. However, according to data published today by the Chartered Management Institute (CMI) and XpertHR, basic salaries for senior managers have fallen in real terms, with inflation overtaking pay increases for the first time in five years. At a time when government are shining a light on executive pay, and linking it via a ratio to workforce pay, separate CMI research has found managers worked an extra 44 days a year last year over and above their contracted hours – up from 40 days extra in 2015. The same research found 59 percent of managers are ‘always on’, frequently checking their emails outside of work and one in 10 had been forced to take sick leave because of stress.

June 11, 2018

Coworking is breaking away from its cultural and geographical stereotypes

by Gary Chandler • Comment, Property, Technology, Workplace design

There is a persistent image of a coworking space as a sort of glorified serviced office for tech and creative startups who can’t afford the eye-watering rents in the areas they need to be. This is usually in the technology hothouses of the world’s major cities where they can work alongside the corporate giants and fellow innovators that thrive there. The reason such perceptions exist is because they are largely true. It’s no coincidence that coworking spaces have thrived up till now in the world’s most expensive property markets – in London, Hong Kong and New York, serving exactly the sorts of start-ups and freelancers who rely on proximity to their potential clients.

June 6, 2018

Not funny. Women twice as likely to be negatively affected by workplace banter as men

by Sara Bean • News, Wellbeing, Workplace

One in 10 women blame workplace banter for causing mental health issues and are twice as likely as men to have been negatively affected by workplace banter, according to a new report by The Institute of Leadership & Management. Banter: Just a bit of fun or crossing the line? found that more women (twice as many at 20 percent) were made to feel less confident than their male colleagues due to the negative banter they experienced and 10 percent of women said banter has had a negative impact on their mental health, compared to just three percent of men. The survey also revealed that those at the mid-way point in their careers (31-40 years) are most affected by banter. This age group reported loss in confidence, drops in performance and poor mental health due to experiencing negative banter. They also said they avoided work situations and skipped work socials. The findings showed that over a third of graduate trainees have been left embarrassed by banter and people (over 1 in 4) in their first job are more likely to avoid work socials than any other group as a result of banter.

June 6, 2018

War for talent is increasing as recruits have higher expectations than ever of a new job

by Sara Bean • News, Workplace

As employment levels rise, employers are facing stronger competition to attract and retain staff. Now the latest research suggests there is an escalation in the ‘war for talent’, as nine out of 10 new hires admit they would leave a job that fails to meet expectations within a month. According to research commissioned by Robert Half of 9,000 candidates in 11 countries across four continents, nearly half (47 percent) admit they decide whether they would or wouldn’t accept a position straight after the initial meeting. Highlighting that first impressions count, a further one fifth (20 percent) know if they are interested after the first communication (call/email), while 17 percent typically decide within the first five minutes of the interview. Less than one in 10 (9 percent) wait until they have completed subsequent interviews to decide and merely 7 percent decide during contractual negotiations. Even once candidates have accepted a role, 91 percent admit they would consider leaving a job within their first month and 93 percent during their probation period.

June 4, 2018

Your happiness at work is not just down to your employer

by Cary Cooper and Ivan Robertson • Comment, Wellbeing, Workplace design

When Google promoted a software engineer named Chade-Meng Tan to the role of “Jolly Good Fellow”, his career – and the entire culture of Silicon Valley – took a sharp turn. Meng, a cheerful employee valued for his motivational qualities, went from developing mobile search tools to spreading happiness across the organisation. Happiness became his job. Google wasn’t the first to hire someone with the sole remit of enforcing employee contentment. In 1999, when Google was still a start-up, French fashion brand Kiabi hired Christine Jutard as its chief happiness officer. She was one of the first to perform the role. But once Google did it, happiness at work became a key metric and other organisations quickly adopted their approach. Three years after Meng’s appointment, fast food giant McDonald’s even promoted Ronald McDonald from brand mascot to CHO.

May 15, 2018

Workplace aggression can lead to vicious circle of misconduct

by Neil Franklin • News, Wellbeing, Workplace

New research led by the University of East Anglia (UEA) claims that frequently being the target of workplace aggression not only affects the victim’s health but can also cause them to behave badly towards others. Workplace aggression is a significant issue particularly in the healthcare sector, where nurses can be targeted by both their colleagues and co-workers through bullying, and by patients and their relatives through ‘third-party’ aggression. While workplace aggression has been examined in relation to the health-related consequences for victims, less is known about the possible negative impact it may have on their own behaviour at work. The findings of this study suggest that the experience of anger and fear associated with being the target of aggression at work could lead some nurses to translate the emotions that are triggered into misconduct, possibly disregarding professional and ethical codes. More →

May 10, 2018

New framework aims to ensure facilities managers have the expertise to keep up with demand for services

by Neil Franklin • Facilities management, News

The Royal Institute of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA) have created a new framework which sets out to provide strategic best practice advice and outline how facilities managers can make the most of their expertise to keep-up with the growing demand for FM services. The Strategic Facility Management (FM) Framework authored by Dave Wilson, FRICS, IFMA Fellow for the IFMA-RICS collaboration – sets out a more ‘holistic approach’ to planning the provision of FM, with best practice advice on how to achieve maximum value from a workplace, including gaining environmental benefits, improving productivity, whilst also protecting employees and consumers. The framework also sets out some of the key aspects of how and where facility managers can play a bigger, more valuable role in the corporate real estate decision-making process, including property acquisition and disposal.

May 8, 2018

Manchester offices dominate BCO Awards for North of England

by Neil Franklin • News, Property, Workplace design

Manchester based businesses dominated the annual British Council for Offices (BCO) regional property sector awards dinner held in Manchester at the end of last week. Shoosmiths LLP, Hilson Moran, Neo and The Bright Building all being recognised as some of the best workplaces in the North of England. Other workplaces across the North of England that also received recognition were Number One Kirkstall Forge, Leeds (Winner, Best Commercial Workplace, Waterfront Point, Widnes (Winner, Best Corporate Workspace and Albert Works, Sheffield (Winner, Best Projects up to 1,500 m²)

May 2, 2018

Presenteeism hits record high in UK organisations, linked with stress and depression

by Neil Franklin • News, Wellbeing

Presenteeism, defined as people coming into work when they are ill, has more than tripled since 2010, according to the latest CIPD / Simplyhealth Health and Wellbeing at Work report. According to the study, 86 percent of over 1,000 respondents to the 2018 survey said they had observed presenteeism in their organisation over the last 12 months, compared with 72 percent in 2016 and just 26 percent in 2010. The survey also found that ‘leaveism’, such as people using annual leave to work, is also a growing problem. More than two-thirds of respondents (69 percent) reported that leaveism has occurred in their organisation over the last year.

April 25, 2018

A few demonstrable truths about agile working that aren’t talked about enough

by Sarah Booth • Comment, Workplace design

Some topics generate a level of debate totally out of proportion with the underlying facts. Whether it’s the benefit of sit-stand desks, the influence of colour on productivity or the threat (or potential) of robotics in the office, too often it’s all sizzle and no sausage. Agile working falls into that category. It’s one of those ideas that sounds too good to be true: give people a raft of settings to work in, power them up with a few mobile gadgets and you can magically transform your workspace to ‘Google standards’ and attract all the best talent in town. But what about the reality?

April 24, 2018

Elon Musk is right, meetings distort both time and space

by Arjun Kaicker • Comment, Workplace design

I’ve walked out of hundreds of meetings. Not stormed out or sneaked out, just casually walked out. Over a decade I probably walked out of a couple of meetings a week, or about 1000 meetings in all. If this saved 30 minutes per meeting that’s about 3 months of full time work. And I never really thought about it much until I read the much-discussed leaked email by Elon Musk to Tesla employees last week. In case you were stuck in meetings all week and missed his advice – here’s part of what he said, as published by website Elektrek: “Walk out of a meeting or drop off a call as soon as it is obvious you aren’t adding value. It is not rude to leave, it is rude to make someone stay and waste their time.”