Search Results for: employee

October 10, 2017

New guides on mental wellbeing mark World Mental Health Day

by Sara Bean • News, Wellbeing, Workplace

Two new guides to help employers manage mental health in the workplace has been launched today by Acas and by The Royal College of Psychiatrists. Hundreds of thousands of workers experience mental health problems during the course of a year, yet a recent report by Business in the Community found only 11 per cent of people questioned felt able to disclose a mental wellbeing issue to their line manager while half of line managers said they would welcome training on the issue. With the theme for this year’s World Mental Health Day, set by the World Federation for Mental Health, being mental health in the workplace; the Royal College of Psychiatrists has produced a pack of mental health information for employers and employees covering the most common range of conditions such as depression, anxiety, and sleeping problems.

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October 10, 2017

We (still) need to talk about mental health in the workplace

by Liam Butler • Comment, Wellbeing

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems. The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

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October 9, 2017

Our Twentieth Century approach to ergonomics has to change

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

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October 9, 2017

World Mental Health Day is a day to recognise our duty of care

by David Hope • Wellbeing

The five-year period since August 2012 has seen a 40 percent rise in mental health issues contributing to absenteeism in the workplace. Our data reveals this from examining more than 13 million days of absence across some 180,000 employees. With an estimated 31 million people working in the UK, this percentage rise is the equivalent of 4.34 million Days Lost Per Employee (DLPE) – or more precisely, an additional 1.25 million more days lost due to mental health in 2017 than 2012. And, in June to August this year, it was the most common reason for absenteeism in the UK.

This tells us two things that you don’t need to be a statistician to deduct. That there has been a steep increase in mental health absenteeism in recent years and that the summer months adds additional stress upon individuals. And this is at a time when we’d hope to be rewarded with some R&R time.

Holidays, and children being home from school, have a clear impact here, and these stresses can more often than not be carried over in to the workplace. But, with children back at school and the holiday season now over, we predict that absenteeism due to mental health issues will drop over the next three months and should account for 0.13 DLPE in November compared with 0.14 in August.

This is all very well but there’s no point in delivering this data if it’s not used in a positive way. We encourage employers to take a look at these trends and recognise who could be affected and where this may impact their business. And in doing so, implement policies accordingly to support those that are living with, or could be susceptible to, mental health issues.

Organisations should ensure their stress management policies are up-to-date, that staff are encouraged and comfortable raising stress related anxieties and concerns and line managers have sufficient training. By doing so, employers will see the benefit to their workforce in both health and productivity while making significant healthcare cost savings, too. There is a raft of information out there to help with this and HR and OH professionals are skilled at recognising signs and trends and helping those that require assistance. Every year World Mental Health Day recognises this awful illness and it deserves close attention. Because as corporate entities we don’t just have a commitment to the bottom line, we have a very serious obligation and duty of care to the wellbeing of our employees.

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David Hope is CEO of FirstCare

October 5, 2017

Flexible working take up amongst both genders is undermined by negative employer attitudes

by Sara Bean • Flexible working, Legal news, News, Workplace

The majority (83 percent) of workers view flexible working as an important benefit to them but two thirds (66 percent) believe that taking up flexible working halts progression at work. One of the reasons for this dichotomy suggests the results of the Hays UK Gender Diversity Report 2017, is because nearly a third (32 percent) of employees believe men will be viewed as less committed to their career if they take up shared parental leave, and women are less likely to be promoted after having children. While a majority (84 percent) of workers say it’s important that flexible working options are available to them in their workplace, many choose not to take any, and two-thirds think doing so will have a negative impact on their career. Women perceive it will have a negative impact, with over three-quarters (76 percent) reporting this concern and 65 percent of men. Interestingly, both men and women think flexible working options have helped improve the gender balance in senior roles, with 61 percent saying flexible working has improved the representation of women in senior positions, indicating that employers need to address and overturn the negative perception of flexible working and communicate its benefits.

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October 4, 2017

VodafoneZiggo workplace in Rotterdam sets out to redefine call centre design

by Mark Eltringham • Case studies, Features, Wellbeing, Workplace design

When you think of a call centre you probably picture a line of people seated in row upon row of desks in a featureless room. But call centre design is changing. As companies recognise their growing importance, the boiler room approach is disappearing and call centres are beginning to morph into a corporate centrepiece. Dutch telecoms company Ziggo is a case in point. The company merged with Vodafone in 2017 and today offers broadband and mobile services to both residential and commercial customers across the Netherlands. It has a large call centre and like many companies invests significant resources in training call centre employees in both technology and interpersonal skills. VodafoneZiggo’s call centre in Rotterdam, designed by Evolution Design is spread over several large open plan areas, which were converted into series of smaller work spaces, using low cost solutions such as simple wooden frames, acoustic panelling or a change of flooring to demarcate different zones. Staff can now choose to work in areas as diverse as a plant covered ‘greenhouse’, open plan spaces with bright yellow accents and colourful floor tiles or in a more urban-style zone that uses reclaimed wooden pallets to divide and decorate. Throughout the centre, desks are height adjustable so employees can choose whether to sit or stand. There is also a central reception area with meeting and training rooms and a colourful break out space with comfortable sofas, a café and a games zone complete with table football and video games.

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October 4, 2017

Overwhelming majority of Scottish workers say flexible working improves the quality of their lives

by Neil Franklin • Flexible working, News

Around nine out of 10 Scots who work flexibly say it improves their quality of life and makes them happier, according to a YouGov poll commissioned by Family Friendly Working Scotland. However, the study also found that fewer than half of Scottish workers (46 percent) said they are offered flexible working by their employer. The figures are published to coincide with National Work Life Week, which sets out to encourage firms to explore flexible working options and help their staff find a better work-life balance. The poll of more than 1,000 Scots claims that among those who already work flexibly, 77 percent say they are more productive and are willing to “go the extra mile” for their employer. Almost half of people who took part (49 percent) say changing their start and/or finish time would help while nearly a third (32 percent) would like occasional time off for family emergencies, deliveries or school events. Just one in five (21 percent) say reducing their hours, or going part time, would be valuable.

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October 2, 2017

Time to start a new culture to tackle stigma on mental wellbeing issues in the workplace

by Kate Cooper • Comment, Wellbeing

As a recent Workplace Insight story reported, UK workers are still uncomfortable about having honest conversations at work, with nearly two thirds (61 percent) feel they keep an aspect of their lives hidden in the workplace. Family difficulties (46 percent) was the most likely hidden issue at work, followed by mental health (31 percent). Talking about mental wellbeing worries to employers can be very distressing for individuals and not only make a person’s condition worse, but also, leave their career in a worse place according to our latest thought leadership research report: Mind Culture. Our latest research study shows that more than half (51 percent) of survey respondents who had confided in their line manager about a mental health issue did not receive any extra support. Even worse, 8 percent respondents faced negative consequences, including being sacked or forced out, demoted or subjected to disciplinary action.

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September 28, 2017

Number of large scale IoT projects doubles worldwide as range of benefits increase

by Sara Bean • AI, Facilities management, News, Technology

Doubling of large scale IoT projects as benefits increase, but security still a concern The number of large scale Internet of Things (IoT) projects have doubled in the last year, as projects move from small pilots to global rollouts, according to Vodafone’s fifth annual IoT Barometer Report. The range of benefits that users are getting from IoT is also widening as adoption increases – greater business insights, reduced costs and improved employee productivity top the list globally. Large scale users report some of the biggest business gains with 67 percent of them highlighting significant returns from the use of IoT. Energy and utility companies are at the forefront of the largest IoT projects worldwide, with applications such as smart meters and pipeline monitoring. Security in IoT is still the biggest barrier for organisations regarding deployment. However, in companies with 10,000 or more connected devices in operation only 7 percent say security is their top worry. Organisations are taking more steps to tackle security concerns including an increase in security training for existing staff, working with specialist security providers and recruiting more IT security specialists.

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September 28, 2017

How smart workplaces increase performance and attractiveness ⁰

by Kati Barklund • Case studies, Facilities management, Premium Content, Technology, Work&Place, Workplace design

The workplace can and should be used as a strategic tool to support work and cooperation, to shape the experience of the brand and to produce competitive advantage for the organization. Even when not used as a strategic tool the workplace still affects all these parts and there is always a risk that the workplace has instead a negative impact if we are not aware of the relationship and really use workplace as a strategic tool to affect attractiveness, productivity, efficiency and sustainability. The workplace makes a great difference and it is becoming an important differentiator between successful and less successful organizations. I also strongly believe that the workplace management area is a key for us in the FM industry to bring FM to a higher level, to shift from cost focus to more value focus, and this is something we need to do together within the FM industry and we really should take the driver’s seat. But, let’s start from the beginning.

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September 27, 2017

Nearly a quarter of workers claim work is biggest barrier to being more physically active

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Work is the biggest barrier to taking regular exercise a new survey suggests, with 20 percent of people citing being too busy with work as the reason why they are not more physically active. The research, which is published by not-for-profit health body ukactive to mark today’s National Fitness Day 2017 also reveals that only 1 in 10 adults (12 percent) know NHS recommended physical activity guidelines and well over half of Brits spend at least six hours each day sitting down. In addition to shunning exercise, more than 64 percent of adults spend at least six hours each day sitting, be it at work, in front of the TV, commuting or on social media. The average UK adult also spends more than twice as much time sitting on the toilet as they do exercising, with the study of 2,004 British adults by ComRes reveals that British adults say they are on the loo for an average of 3 hours and 9 minutes each week, compared to just 1 hour and 30 minutes spent doing moderate exercise such as fast walking or riding a bike.

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September 26, 2017

European businesses could save $243 billion by reducing wasted space in office buildings

by Sara Bean • Environment, Facilities management, Lighting, News, Technology, Workplace design

The Edge building in Amsterdam Research published to mark the beginning of World Green Building Week suggests that businesses in Europe could realise savings of up to $243 billion in reduced rental costs alone if their office buildings were refurbished to the most efficient standards. The analysis from Philips Lighting, claims the impact that could be made on rents across the world’s offices if business owners replicated the efficient usage of space achieved in a leading green building. The research suggests that in addition to reducing their carbon footprint, office tenants could see vast financial savings if their buildings were renovated in a way that uses space more effectively, particularly in buildings with a high number of empty spaces. The report calls for a doubling of the renovation rate of offices in developed countries to reach 3 percent per year, which it says will be a key factor in reducing emissions and offsetting increased global demand for energy from population growth and urbanisation.