April 26, 2018
Majority of staff say managers don’t care if they’re happy, even if it impacts performance

It probably comes as no surprise to learn that people work better if they’re happy, but according to a new survey over three quarters (79 percent) of workers believe their boss doesn’t care whether or not they are happy at work, even if being happier helps improve their performance. The 2018 Happiness Survey from One4all asked employees from different age groups, genders and industries about the impact their happiness at work has on their productivity, and found that 39 percent of workers will work harder if they are happy in their current role or place of work. It suggests that happiness amongst workers goes a long way: almost a third (30 percent) of workers said they would even be more willing to work overtime or for longer when they are happy. The data also revealed that 38 percent of workers say their happiness impacts their performance at work, which means employee productivity and results also see a positive effect from a happy workforce.











There have already been warnings from workplace experts that the legal profession isn’t one to choose for those starting out on their careers as it’s ripe for automation, and a new survey claims these changes are happening fast. According to a survey of over a 100 law firms by CBRE, nearly half (48 percent) are already utilising Artificial Intelligence (AI) and a further 41 percent have imminent plans to do so. Of the firms already employing AI, 63 percent of firms are using it for legal document generation and review, and the same proportion for e-discovery. Due diligence (47 percent) and research (42 percent) were also common applications, along with compliance and administrative legal support (each 32 percent). The use of AI will affect employment levels, with the greatest impact predicted at the junior and support levels, where nearly half (45 percent) of firms believing that there will be a reduction in headcount. In contrast, only 7 percent of firms believe that senior headcount levels will be reduced.












More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.

April 25, 2018
A few demonstrable truths about agile working that aren’t talked about enough
by Sarah Booth • Comment, Workplace design
(more…)