February 27, 2019

The Hitchhiker’s Guide to the Workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

February 26, 2019

The new issue of Work&Place, the most influential workplace journal in the world, is now available for free download

by Jim Ware • Premium Content

We have published the latest Work&Place issue for Spring 2019. As always, it offers a diverse compilation of timely and provocative perspectives focused on the intersections between and among work, the workplace, technology, culture, and business strategy. You might start with Rob Harris’s call for shooting the messengers in his (highly responsible) rant on the dearth of meaningful research about the business value of open offices and the all-too-frequent unfounded claims about how wonderful open plan is.

February 21, 2019

Vast majority of organisations still struggle with videoconferencing

by Mark Eltringham • Flexible working, News, Technology

The overwhelming majority of enterprises (90 per cent) report that they experience challenges when connecting to video conference calls. This is according to a new survey from StarLeaf, conducted by Vanson Bourne, which includes responses from 500 IT decision-makers and Line-of-Business leaders in the UK, France, Germany, and the US and from a broad spectrum of private sector enterprises (with over 1,000 employees) with the aim to understand attitudes towards the general use of video conferencing systems.

February 15, 2019

Amazon drops plans for HQ, judging others in the open plan, why people would rather electrocute themselves than sit and think and some other stuff

by Mark Eltringham • Features

Why is it so hard to design a decent office space? demands this article in Quartz. It’s a fair enough question but probably the wrong one. It’s perfectly possible to design a decent (or adequate) office with a pen, paper and bag of presuppositions and many people have done exactly that. The real question is why it is so hard to design a good or excellent office.

February 14, 2019

Digital transformation requires more than just new technology

by Arnab Banerjee • Comment, Technology

Digital transformation has been a priority for businesses for many years, primarily to benefit from the opportunities presented by a mix of digital technologies and their impact across all aspects of society. Customer-facing functions such as sales, marketing and procurement, in their quest for new revenue sources and information-powered ecosystems of value, have led the way on digital transformation, while HR has historically taken a back seat. But in order for the entire organisation undergoing transformation to work together holistically, HR needs to take the lead and embed a digital DNA within the organisation.

February 8, 2019

Staff wellbeing moves up the HR agenda and yes, includes the provision of free fruit

by Sara Bean • News, Wellbeing, Workplace

Employers have placed wellbeing high on their agenda in a bid to encourage employee engagement and reduce absence, claims new research from XpertHR. More than half of employers (54.4 percent) run informal employee wellbeing initiatives, while one-in-five (22 percent) has a formal programme in place. The majority of these formal employee wellbeing programmes (69.6 percent) have been in place for a year or more – demonstrating a high level of employer commitment but also that programmes have gained traction within organisations. More →

February 8, 2019

Finding the Goldilocks Point for collaborative workplace design

by Jonathan Hindle • Comment, Technology, Workplace design

One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design.

February 8, 2019

Half of HR departments plan to offer new employee benefits

by Neil Franklin • News, Wellbeing, Workplace

According to Gallagher’s Benefits Strategy & Benchmarking Survey (registration required), 45 percent of HR practitioners are planning changes to current employee benefit offerings amid a highly competitive labour market. The survey shows an increasing number of organisations are fully aware of the measurable impact that benefits have on engagement and productivity. Among HR practitioners planning changes, 72 percent are seeking to enhance benefits, thereby improving their employer brand and becoming more competitive in recruitment. The second-most popular planned change is improving flexibility in benefits, with 47 percent attempting to bolster flexible options to extend individual choice. More →

February 6, 2019

A robot can do amazing things, but could it hold down a desk job?

by Amy LaViers • AI, Features, Technology

A colleague of mine, a roboticist, recently proclaimed that if one could teleoperate the robot he developed in his lab, it could hold down a desk job. It’s a common sentiment among roboticists that existing mechanical hardware is sufficient to replace humans in many of the tasks by which we earn a living. Rather than the hardware, the last, golden step to having human-like machine counterparts is in the development of appropriate algorithms. But this is wrong. There is in fact little evidence that robots have the mechanical features necessary to hold down a desk job, regardless of the algorithms.

February 6, 2019

Green Building Council sets out to define net zero carbon building

by Mark Eltringham • Environment, News

The UK Green Building Council has published a consultation paper inviting feedback on a proposed definition for net zero carbon buildings. The consultation sets out the initial proposals from the Net Zero Carbon Buildings Task Group which is developing a framework definition in line with the ambitions of the Paris Climate Agreement.

February 1, 2019

Are these the 2019 Top Employers to work for in the UK

by Neil Franklin • Company news, Wellbeing, Workplace

The Top Employers Institute, a certifier recognising employers that provide world-class employee conditions, has released its list of Certified UK Top Employers for 2019. Over 600 HR professionals gathered at London’s Hilton on Park Lane, on the 31st January 2019, to recognise the best employers in the UK. More →