Search Results for: office design

September 28, 2018

The horrors and harmonies of workplace hierarchy

by Monica Parker • Comment, Technology, Workplace design

I am a child of the seventies, and one of my favourite shows when I was just a tyke was The Jeffersons. For those not familiar with The Jeffersons, it was about a black family in New York City who had, through ambition and entrepreneurship, ‘made it to the top’. George Jefferson, the patriarch, was a bolshie character. Hijinks usually ensued. But what stuck with me about that show was the catchy theme song, Movin’ On Up. The lyrics were ‘I’m movin’ on up, to the upper east side, to a deluxe apartment in the sky… I finally got a piece of the pie.’ Growing up in suburbia, this was probably the first time that I learned the idea of a penthouse, and the notion that the higher up the building, the more important you were. It wasn’t until I was about age eight that I realised the word wasn’t ‘high-archy’, but ‘hierarchy.’

September 14, 2018

All those workplace trends lists that you see? We’ve been there before ⁰

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

Conference and show season looms and with it arrives the annual swarm of workplace trend forecasts. These are often presented as groundbreaking but many of them are indistinguishable from each other and based on some very familiar tropes and assumptions. These days such things tend to be shaped into lists, because that’s how the Internet likes it. That is all perfectly natural and we are free to make our own mind up which of these features are meaningful and which are hack jobs. No football pundit was ever fired for stringing together clichés rather than thinking and talking, and no marketing person has ever lost their job for publishing a list of Ten Trends.

September 6, 2018

Creating a productive workplace for people is all about context

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The quest for a proper understanding of the links between the places we work, the things with which we fill them and our wellbeing and productivity has been ongoing for a very long time. It predates our current thinking on productive workplace design and the facilities management discipline as we now know it by decades and has its roots in the design of early landmark offices such as Frank Lloyd Wright’s Larkin building and research such as that carried out at the Hawthorne Works in Chicago in the late 1920s. Yet the constantly evolving nature of work means that we are forever tantalised by an idea that we can never fully grasp and makes established ideas seem like revelations.

September 4, 2018

Don’t stand so close to me: why personal space matters in the workplace ⁰

by Paul Goodchild • Comment, Wellbeing, Workplace design

As successive BCO Specification Guides and the research of organisations like CoreNet Global have proved, the spatial dynamics of offices have changed dramatically in recent years. Put simply, the modern office serves significantly more people per square foot than ever before. Originally this tightening was largely down to the growing ubiquity of flat screen and the mobile devices, but more recently the major driver of change appears to be the gradual disappearance of personal workstations in favour of more shared space.

July 19, 2018

When it comes to change management, culture sometimes eats strategy for breakfast

by Gary Chandler • Features, Flexible working, Workplace design

21st Century organisations are under constant pressure to evolve. They are beset by a number of forces that demand they change constantly. These include the need to restructure the organisation, adapt to new technologies, respond to competitors and changes in the economy and legislative environment. Inevitably, this constant need to change affects both people and the built environment in very profound ways. However, according to a study of Culture and Change Management published by the Katzenbach Center, only around half of all transformation initiatives meet their objects over time. Among the biggest obstacles to successful change management cited by the study is change fatigue, which is characterised by a lack of empathy and a widespread failure to engage with the change process.

June 28, 2018

Ten demonstrable truths about the workplace you may not know

by Kerstin Sailer • Comment, Facilities management, Features, Workplace design

The science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.

June 12, 2018

Keeping people at the heart of the modern workplace

by Ryan Anderson • Comment, Technology, Workplace design

The modern workplace is undergoing significant change, and it’s no surprise that many of these changes are driven by the adoption of new technologies. However, unlike previous eras of technological change, most of the technologies being adopted by organizations today have the potential to offer more autonomy, choice and flexibility to their employees. This can cause disconnects (literally) with the built environment, but it’s also possible for those who design and manage work spaces to adopt a new mindset to stay in lockstep with technological change and to ensure the creation of positive workplace experiences.

June 11, 2018

Coworking is breaking away from its cultural and geographical stereotypes

by Gary Chandler • Comment, Property, Technology, Workplace design

There is a persistent image of a coworking space as a sort of glorified serviced office for tech and creative startups who can’t afford the eye-watering rents in the areas they need to be. This is usually in the technology hothouses of the world’s major cities where they can work alongside the corporate giants and fellow innovators that thrive there. The reason such perceptions exist is because they are largely true. It’s no coincidence that coworking spaces have thrived up till now in the world’s most expensive property markets – in London, Hong Kong and New York, serving exactly the sorts of start-ups and freelancers who rely on proximity to their potential clients.

June 4, 2018

Your happiness at work is not just down to your employer

by Cary Cooper and Ivan Robertson • Comment, Wellbeing, Workplace design

When Google promoted a software engineer named Chade-Meng Tan to the role of “Jolly Good Fellow”, his career – and the entire culture of Silicon Valley – took a sharp turn. Meng, a cheerful employee valued for his motivational qualities, went from developing mobile search tools to spreading happiness across the organisation. Happiness became his job. Google wasn’t the first to hire someone with the sole remit of enforcing employee contentment. In 1999, when Google was still a start-up, French fashion brand Kiabi hired Christine Jutard as its chief happiness officer. She was one of the first to perform the role. But once Google did it, happiness at work became a key metric and other organisations quickly adopted their approach. Three years after Meng’s appointment, fast food giant McDonald’s even promoted Ronald McDonald from brand mascot to CHO.

May 21, 2018

Report calls for more support for working carers, including flexible working

by Neil Franklin • Flexible working, News, Wellbeing

The UK’s Work and Pensions Committee has published a report detailing recommendations on how working carers can be better supported by both employers and the government. This includes proposals to make the right to request flexible working available from an employee’s first day. The report, Employment support for carers: thirteenth report of session 2017-19, seeks to offer advice on how working carers can be better supported to remain in or enter employment. The report covers recommendations for the existing state benefits system around the carers’ allowance, potential changes to employment policies and also how the government can act as a model employer in this space.

May 2, 2018

The quest for wellbeing has taken over from our search for productivity

by Mark Eltringham • Comment, Wellbeing, Workplace design

For decades, humankind has sought to establish the link between office design and productivity. And by humankind I mean a parochial band of researchers, suppliers, workplace specialists, futurologists and designers with a special interest in the whole thing. Most other people only expressed a passing interest in the subject. It did not seem to matter to this band that the whole thing had been proved many times over many years, invariably falling on cloth, if not exactly deaf, ears. We’ve known for some time what makes people happy and productive at work and much of the new research has merely served to proved something we already know. Undaunted, researchers maintained their quest for the evidence that would get the message across to an apparently indifferent world. This quest has mutated over the past few years into something that is at first glance only slightly different but which has some rather interesting implications. The go-to workplace topic of the early 21st Century is no longer productivity per se, but wellbeing, and that is making all the difference.

March 21, 2018

There are at least some reasons to be optimistic about the UK’s tech sector post Brexit

by Gary Chandler • Comment, Property, Technology, Workplace design

Making detailed predictions about the economic consequences of Brexit has proved a mug’s game many time over the past couple of years. The most accurate summation of what is happening might be ‘mixed’. Most recently, a report from the CBI has highlighted the resilience of many sectors while bemoaning a lack of skills in the economy. Meanwhile former Commercial Secretary to the Treasury Lord O’Neill also recently conceded that the UK economy had been more robust than he had expected following the Brexit vote, which he attributed primarily to the thriving world economy. An argument almost immediately dismissed by the economist Ruth Lea writing for the LSE, who put forward a more nuanced and mixed explanation. The same picture of tempered resilience is also evident in specific sectors, and especially those that were seen as the most likely to feel the consequences of the Brexit vote, including London’s crucial tech sector.