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Executives understand the importance of big data but have little idea what to do with it

Executives understand the importance of big data but have little idea what to do with it

When board members in big firms make critical decisions about their organisations, it is almost always behind closed doors. So exactly how and if senior leaders draw on big data factors in their decision-making is largely unexplained. Researchers from Brunel University studied top-level decisions by board managers at 19 organisations in manufacturing, finance, consultancy, IT and air travel. The study, published in the Journal of Business Research looked at how board managers think and act and the mental models and skills they use to weigh up big data. Directors, it suggests, recognise big data’s potential to improve their decision-making. But many admit feeling ill-equipped to do this, whether through their own technical skills or the new type of non-linear thinking needed. More →

It is not particularly easy to change human behaviour by design

It is not particularly easy to change human behaviour by design

virgin media designMany of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

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The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on finding the right place to meet; and Chris Kane on how to bridge the gap between people and places in a modern context. You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; visit our  events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Working parents would like more flexible working, but most don’t have the option

Working parents would like more flexible working, but most don’t have the option

gender pay gapAccording to new research commissioned by McDonald’s UK, working parents want to move to a more flexible working culture, but around three quarters simply don’t have it as an option. The study was conducted over the summer by YouGov with 1,100 parents across the country. The research found that over three quarters of respondents think flexible working would allow them to juggle work with home commitments, yet 73 percent say they do not have that option in their current role.

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The main challenge of modern working life: finding the place just right to meet

The main challenge of modern working life: finding the place just right to meet 0

Every physical setting sends distinct signals to meeting participants – signals that set the tone and provide a context for the conversation, even when they are subtle or not in anyone’s conscious awareness.  You understand instinctively that the place where a meeting occurs has an impact on the nature of the conversation. Just imagine the difference between a conversation around a large formal conference table with expensive executive chairs and one that takes place in an informal employee lounge, with the participants seated in a circle on soft bean-bag chairs. More →

RICS announces standards to tackle unfair commercial property service charges

RICS announces standards to tackle unfair commercial property service charges

RICS standards aim to tackle unfair commercial property service charges

New mandatory requirements that will ensure service charges to commercial tenants are transparent, upfront and fair, and that any costs incurred are in accordance with the terms of the occupational leases, have been announced by RICS. The Institute, which has long called for a fairer and more professional approach to property management to help outlaw “rogue” landlords and managing agents says ‘Service charges in commercial property’ will help regulate the activities of landlords and their agents, whilst protecting tenants from having to pay for unscrupulous repair or maintenance costs. It has worked with major property bodies representing owners, occupiers and managing agents – including BPF, BRC, BCO, PMA, CoreNet, REVO, PMA alongside ICAEW and Law Society, the professional bodies for accountants and lawyers – to produce the recommendations that reflect the needs and opinions of landlords and tenants and the specific considerations of different sectors.

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Britain should make it easy for high skilled immigrants in the wake of Brexit vote

Britain should make it easy for high skilled immigrants in the wake of Brexit vote

The UK Government should restrict levels of  immigration by low-skilled workers after Brexit, but at the same time make it considerably easier for for medium-skilled and high-skilled workers from around the world, according to a new report from the Migration Advisory Committee. The detailed report was commissioned in July 2017 by Home Secretary Amber Rudd. Its main conclusion is that there is a great deal of hard evidence of the benefit enjoyed by the UK as a result of the migration of highly-skilled migrants and that future policy should reflect this. The study published today, Tuesday, is expected to have a significant effect on the contents of the government’s immigration white paper, due for publication later this year. The report’s conclusions closely match the policy proposals that Home Office officials have outlined to immigration specialists. However, no special preference would be given to EU citizens in the UK’s future immigration system post-Brexit.

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Half of all workplace tasks will be performed by machines within seven years

Half of all workplace tasks will be performed by machines within seven years

The world is going through a workplace revolution that will bring a seismic shift in the way humans work alongside machines and algorithms, according to new research by the World Economic Forum. By 2025 more than half of all current workplace tasks will be performed by machines as opposed to 29 percent today. Such a transformation will have a profound effect on the global labour force, however in terms of overall numbers of new jobs the outlook is positive, with 133 million new jobs expected to be created by 2022 compared to 75 million that will be displaced. The research, published in The Future of Jobs 2018, is an attempt to understand the potential of new technologies to disrupt and create jobs. It is also seeks to provide guidance on how to improve the quality and productivity of the current work being done by humans and how to prepare people for emerging roles.

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Building a culture of creativity that unites the physical and digital workplace

Building a culture of creativity that unites the physical and digital workplace

Agreeing on the definition of creativity is no easy task, as it can mean a whole range of different things to different people. To some, creativity means painting a beautiful picture or creating a unique sculpture, while for others it might mean writing a catchy tagline, developing a new business model, or building an innovative online tool. The fact is, creativity can be found in all walks of life, not just those we traditionally see as creative, such as art, design or music. And furthermore, it’s playing an increasingly pivotal role in the growth, development and success of all types of organisations, and the employees working for them.

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Employees often too busy keeping up with workloads to innovate

Employees often too busy keeping up with workloads to innovate

Employees too busy keeping up with workloads to innovate

The majority of workers say their workplace regularly asks them to innovate, but a full 65 percent say they’re so swamped with day-to-day work that they don’t have time to think about the future, a new report by Workfront claims. Yet their work remains important to employees, as over half (57 percent) says what they do matters to them personally. The report also found that UK workers rate their own contributions higher than those of their colleagues. On average, most workers scored their productivity at 7.84/10, compared with 7.05 for co-workers and 6.28 for company leadership. Most do believe though that automation will boost personal productivity, as seventy-seven percent thought that the rise of automation will help people and teams think of work in new and innovative ways. There are concerns too regarding too many time wasting activities, with staff spending only 39 per cent of their workday on their primary tasks. Emails and pointless meetings topped the list of things that keep knowledge workers from getting work done.

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LinkedIn confirms deal for new London headquarters

LinkedIn confirms deal for new London headquarters

Tech giantLinkedIn has sealed a deal for its new London headquarters, pre-letting the entirety of a building in North East London that was once home to The Guardian newspaper. LinkedIn has taken 83,000 square feet at The Ray Farringdon, at 119 Farringdon Road, according to a statement from Viridis Real Estate Services, which is redeveloping the property.

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AI will be commonplace in the working lives of staff very soon

AI will be commonplace in the working lives of staff very soon

Experts at Henley Business School have announced that the majority of the graduate workforce in the UK will be working with artificial intelligence on a daily basis by 2030, with technology such as ‘AI assistants’ expected to be commonplace in the next decade. New research released at the Henley annual World of Work 2030 conference, claims that a third (35 percent) of UK workers are excited about the prospect of their own personal AI assistant. With the average worker currently spending 3.5 hours a week on admin tasks, assistants’ could give workers back 12 working days a year (over two working weeks) by taking on these activities and freeing up time for more productive tasks.

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