Search Results for: people management

January 10, 2017

A unity of opposites at Sky Central ⁰

by Neil Usher • Case studies, Facilities management, Features, Work&Place, Workplace design

It’s drummed into us from an early age that we can’t have it all, as a result we consider choices as being a binary either/or situation. The workplace design brief (where it’s actually undertaken, an entirely separate discussion) positions choices similarly – open or closed, focussed or collaborative, modern or traditional – the decision point existing along a sliding scale from one natural extreme to the other. Yet there is a way to consider workplace design as an attempt to achieve the “unity of opposites”, an idea proposed by the pre-Socratic aphoristic philosopher, Heraclitus, the original thinker on change. This holds that the existence of an idea is entirely dependent on the existence of its opposite, that one cannot exist without the other. The framework is considered here in its application to the recently completed Sky Central in Osterley (West London), a newly constructed 38,000m2 NIA activity-based workplace over three floors that is home to 3,500 of the total 7,500 people on the Campus. It may be considered as tool for aiding workplace brief development, or for understanding how a workplace has been conceived and functions.

January 10, 2017

Report calls for ‘workplace guardians’ to support employee wellbeing ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace, Workplace design

Businesses need to shift their focus away from functional issues, such as cost per square metre, and towards the productivity boost that can be delivered through well-designed work spaces which engage employees and make them feel valued. This is according to a new study produced by Interserve, Designing and delivering effective workplace experiences – a practical guide, which argues employers should adopt teams of ‘workplace guardians’ to curate work spaces that support employee wellbeing and overall business performance. The report sets out a six-stage programme for businesses to create effective workplace experiences which it says should be led by a team of experienced workplace coordinators or ‘guardians’ – a process that sees workplaces shaped by employees, for employees. More →

January 6, 2017

Learning to love staff means letting them disconnect from work, and other stories ⁰

by Mark Eltringham • Flexible working, News, Technology

Topical workplace issues featured prominently at this week’s British Psychological Society’s Division of Occupational Psychology annual conference held in Liverpool. Four of the key takeaways from the event deal with issues such as the right to disconnect when working from home – a right recently enshrined in law in France, the way different personality types deal with emails, the toxic relationship between employers and employees and even how managers can learn to show their staff more love. The focus at teh event underlines a growing awareness of the complexities of our new relationship with work and workplaces.

December 19, 2016

UK employers predict workforce growth in 2017 along with more inclusive hiring ⁰

by Sara Bean • Knowledge, News, Workplace

Four in ten (41 percent) of firms across the UK will grow their workforce in 2017 but uncertainty about the UK’s future relationship with the EU has shaken overall business confidence in the labour market claims a new report. According to respondents to the 19th CBI/Pertemps Network Group Employment Trends Survey, for the fourth year running, growth in permanent job opportunities will outstrip temporary recruitment. But the balance of those expecting the UK to be a more attractive place to employ people in the next five years has flipped from +16 percent in the 2015 survey to -21 percent in this year’s results. In terms of engagement, over three quarters (76 percent) of respondents reported that a diverse and inclusive workforce is vital or important to the future success of their organisation. They report a range of benefits of inclusive workplace practices including increased skills (73 percent), attraction and retention of staff (60 percent) and engagement levels (46 percent).

December 12, 2016

Can an organisation simply buy employee motivation? ⁰

by Matias Rodsevich • Comment, Workplace

It’s the end of the year and like in most companies it’s probably time to start calculating and reassessing your employee’s compensation. But can you actually use money to motivate and retain your employees? A study by Willis Towers Watson found that only 20 percent of employers in North America actually believe merit pay is effective in driving high performance. Traditionally money was seen as the main incentive used to motivate employees. Higher productivity results in higher salaries and bonuses. For companies, it’s been used as the main tool to attract, retain and engage their people. Today we’ve learned that the key to motivation is much more complex than that.

December 9, 2016

The workplace holds the key to enormous productivity boost, claims study ⁰

by Mark Eltringham • Facilities management, News, Workplace design

Companies could boost their productivity by between 1 and 3.5 per cent, adding as much as £70 billion to the UK economy, by focusing on how the workplace might be used to generate revenue, instead of regarding them simply as a cost to be managed. That is according to the newly published The Workplace Advantage report from The Stoddart Review based on a meta-analysis of 200 studies by workplace expert Dr Nigel Oseland. Taking a new approach to how space is used to help employees to be productive and changing who is responsible for the decisions is the first step. The Review, a collaboration between business leaders and workplace experts, found that only a little over a half (53 percent) of the UK’s office workers can say their workplace enables them to be productive. For the rest, a workplace that’s unproductive is also affecting their pride in the company, its image and culture. It found that too many businesses are prioritising filling up their offices with people rather than asking themselves ‘what will make their staff productive’. As a result, as many as 70 percent say their office is too noisy and they are disappointed by the lack of different types of workspace including communal areas and break-out zones.

December 9, 2016

Baby boomers better off at work but their wellbeing must be managed ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

A new report on the state of the public’s health and wellbeing, ‘Baby Boomers: Fit for the Future’, by Professor Dame Sally Davies, the Chief Medical Officer for England, advises that good quality work is good for baby boomers’ health and that employers have a role to play by helping their staff to remain healthy enough to stay in employment. According to the report on those aged between 50 and 70, there is an increasing body of evidence that for most people ‘good work’ is good for personal health, organisational productivity and economic prosperity. It also advises since many people define themselves and their position in society in terms of their job, staying in employment is also a significant contributor to self-esteem. The report also finds there is promising evidence that the continued social engagement that some people find in employment may defer the onset of cognitive decline and the risk of dementia.

December 7, 2016

Are these the best places to work in 2017? ⁰

by Mark Eltringham • News, Workplace, Workplace design

Recruitment site Glassdoor has announced the winners of its ninth annual Employees’ Choice Awards to find the best places to work in North America and parts of Europe. The Awards are based on the input of employees who voluntarily provide anonymous feedback, by completing a company review, about their job, work environment and employer over the past year. This year, the Glassdoor Employees’ Choice Awards feature six categories, honouring the Best Places to Work across the UK, US (both large and small companies), Canada, France and Germany. There is one category in the UK: 50 Best Places to Work (honouring employers with 1,000 or more employees). Winners are ranked based on their overall rating achieved during the past year. The top five UK Best Places to Work in 2017 are Expedia, ARM, HomeServeUK, Mott MacDonald and Hays plc

December 6, 2016

The Work Foundation launches Commission on Good Work ⁰

by Neil Franklin • Company news, Workplace, Workplace design

The Work Foundation, part of Lancaster University, has launched a new Commission on Good Work. The commission will seek answers to key questions such as ‘why is a focus on good work so important now?’, ‘what does good work mean in a modern economy?’ and ‘how do we achieve good work?’ The initiative was launched by Work Foundation Director Lesley Giles who invited stakeholders from businesses, trade unions, professional bodies, and the public and voluntary sectors to be part of a ‘Good Work Taskforce.’ Supporting the launch were Sir Charlie Mayfield (John Lewis Partnership), Dame Fiona Kendrick (Nestle),Douglas McCormick (Sweett Group), Mark Keese (OECD), Gail Cartmail (Unite), Peter Cheese CIPD, Scott Johnson (a small business owner) and Professor Paul Sparrow (Lancaster University Management School).

November 25, 2016

Reducing paper-weight is the key to maintaining a healthy business in the digital age ⁰

by Chas Moloney • Comment, Technology

The idea of creating a paperless office has been circulating for at least 40 years. Business Week famously forecast its arrival in 1975, predicting that paper would be on its way out by 1980 and dead by 1990. However, it’s almost 2017 and even with new and innovative digital technologies that enable us to operate in a highly connected world, the paper-light office is still far from our reality. Yet institutions from a variety of different sectors are leading the way when it comes to driving initiatives forward to going paperless and paper-light. For example, to address the need of approximately 12 million people in the UK that annually fill in a self-assessment tax form, plans have been put in place by the government to give individual digital accounts, aiming to allow more than 50 million individuals and small businesses to manage their tax affairs online. As a result, costs will be significantly cut by erasing expensive and laborious bureaucratic processes in the long-term, whilst fundamentally streamlining and simplifying intricate business services and applications.

November 25, 2016

Workplace professionals should look to the consumer sector for boosting engagement ⁰

by Jeff Flanagan • Comment, Facilities management, Workplace, Workplace design

More and more businesses are recognising the power of the workplace experience to drive employee performance and engagement. Global brand Airbnb, for example, has now renamed its head of human resources as “chief employee experience officer.” This is good news for workplace design and management professionals. We are well placed to capitalise on this shift in business opinion, but if we want to make a tangible impact, we need to bring practical solutions to the table. First and foremost, these need to be backed up by research. There have been few studies specifically into what makes a healthy and productive work environment. However, there are a number of research projects that examine how a human being’s surroundings impact their mood and behaviour, and in particular how consumer environments shape customers’ perception of and engagement with a brand. As workplace professionals, we can learn a great deal from this consumer research and this is why workplace design and management teams should look towards consumer-facing industries for inspiration.

November 9, 2016

Representation of ethnic minorities in UK boardrooms ‘disproportionately low’ ⁰

by Sara Bean • Legal news, News, Workplace

Ethnic minority representation in the Boardrooms across the FTSE 100 and 250 is disproportionately low and does not reflect the ethnic diversity of either the UK or the stakeholders they seek to engage and represent; a new industry-led review has revealed. Given the fact that the UK will be the most diverse country in Western Europe by 2051, with over 30 percent of the population expected to be comprised of people from ethnic minority or migrant backgrounds, each FTSE 100 Board should have at least one director of colour by 2021, and each FTSE 250 Board by 2024. These are the main recommendations of the Parker Review report, Beyond One by ‘21 which found that out of 1,087 director positions in the FTSE 100, only 8 percent of positions are held by directors of colour, of which 1.5 percent are UK citizens, despite the fact that 14 percent of the total UK population is from a non-white ethnic group (up from 2 percent in 1971).