Search Results for: people management

June 9, 2017

Bored and distracted employees are biggest data security risk ⁰

Employees who become distracted at work are more likely to be the cause of human error and a potential security risk, according to a snapshot poll conducted by Centrify at Infosec Europe in London this week. While more than a third of survey respondents cite distraction and boredom as the main cause of human error, other causes include heavy workloads, excessive policies and compliance regulations, social media and password sharing. Poor management is also highlighted by 11 percent of security professionals, while 8 per cent believe human error is caused by not recognising their data security responsibilities at work.

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June 8, 2017

Whether you choose order or chaos depends on what you want to achieve

by Mark Eltringham • Comment, Furniture, Workplace design

Chaos gets a bit of a bad rap when it comes to running a business. Yet as Greg Lindsay highlighted in his interview with Insight a while back, chaos is something that many organisations should actively try to harness as a way of fostering the creativity they claim to desire. Certain structures, be they cultural silos, traditions, professional demarcations or the physical walls and storeys of a building inhibit chaos and so restrict interactions and creative processes. So, if you want to achieve what many businesses say they want to achieve, they need to introduce a little anarchy. We’ve known about or suspected the links between harnessed chaos and creativity for a long time. In his 1883 novel Thus Spoke Zarathustra: A Book for All and None, the philosopher Friedrich Nietzsche, writes, “I tell you: one must still have chaos in oneself to give birth to a dancing star.” The same idea has been expressed in many ways, but few of them quite so poetic.

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June 7, 2017

Coworking and the current French revolution in the workplace ⁰

by Baptiste Broughton • Case studies, Cities, Features, Flexible working, Workplace design

In France, we might have been the first to behead a King and hold a revolution, or to stand on barricades and die for ideals of justice and equality, but when it comes to change – especially in large organisations– we always seem to lag behind. You could blame it on a number of factors: a cultural bias towards tradition, the legacy of an interventionist and ever-present state, spawning bureaucratic models of large state-owned corporations, the everlasting grasp of the elites stifling innovation and the ability to “think outside the box”… Whatever this may be, the debate around remote working – a type of work organisation which allows employees to work regularly away from the office – in France has always been articulated around the preconception that France was behind. And that while its Anglo-Saxon or Nordic European neighbours displayed a boastful 30 percent of the working population as remote workers, France struggled to reach a meagre 9 to 10 percent in 2010.

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June 2, 2017

Sprinkling a little stardust on the workplace design debate

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

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May 30, 2017

Facilities managers should become “gardeners” rather than architects, claims report ⁰

by Neil Franklin • Facilities management, News

A new white paper from ’boutique’ facilities management firm Anabas. It claims that the proliferation of diverse office environments and agile working means that facilities managers must develop a greater insight into the behaviour of people to help them deliver. The report, What Type of Office Worker Are you?, claims that it ‘helps to rediscover what it means to be human in the workplace and takes us back to the beginning by focusing on understanding individual behaviours, work styles and how they influence interaction within the workplace itself. It examines the importance of people in the workplace and discusses the ‘work style formula’ of – Culture + Mobility + Temperament – demonstrating how this can guide behaviours. It also claims to identify four main types of worker based on brain chemistry; Pioneers, Guardians, Drivers and Integrators and how despite the differences, each is driven in the same way, by the environment.

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May 18, 2017

Male managers command less authority in female stereotyped jobs ⁰

by Neil Franklin • News, Workplace

People ascribe less authority to male managers in jobs that are stereotypically associated with women, accoring to a study led by Professor Laura Doering of the Desautels Faculty of Management, McGill University and set to be published in the journal American Sociological Review. When men fill male-stereotyped roles, they experience high levels of authority. In female-stereotyped roles, they experience significantly less. By comparison, women experience similar levels of authority in male- and female-stereotyped roles. Professor Doering, together with Professor Sarah Thébaud of UC Santa Barbara, evaluated the repayments of clients at a bank to reach these conclusions. They began by evaluating missed payments when clients were paired with male or female managers. Doering says: “Overall, people were more likely to miss payments with female managers than male managers. This finding is consistent with previous research showing that people tend to afford more authority to male managers.”

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May 17, 2017

Automation starting to generate productivity gains, but no major job losses yet ⁰

by Neil Franklin • News, Technology, Workplace

Business process automation is enabling companies to realise significant productivity gains in such areas as finance, accounting and HR, but it is not yet leading to broad job losses, according to a new study from tech research firm Information Services Group (ISG). Beyond automation’s impact on enterprises, the first ISG Automation Index report also claims that IT service providers are extensively introducing automation into their offerings, leading to dramatic improvements in productivity and service levels. This accelerated pace of change is prompting the vast majority of IT and business leaders to say that IT will be the business function most impacted by automation in the next two years.

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May 16, 2017

Three workplace managers walk into a bar … and the rest is no joke ⁰

by Paul Carder • Facilities management, Features, Technology, Workplace, Workplace design

This is a long tale, but a worthwhile one to tell, and something that many of you will relate to, especially if you have anything to do with workplace design or management. Three managers walk into a bar. This is always a good place to start. They each have gender-neutral names, so I’ll leave you to work out whether they may be male or female. Not that it even matters in this context. Frankie gets there first. “Hi. Large glass of wine please. What do you have?” The bartender pauses, then replies: “We have … red … or … um … white. Um … oh, and fizzy and pink”. Frankie thinks for a moment, dismisses the idea of a cocktail or a short, then orders a beer. It’s a corporate training centre after all. What would you expect in a place like this? An extensive wine list?

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May 10, 2017

The new normal arrives for the commercial property sector ⁰

by Gary Chandler • Comment, Facilities management, Property, Workplace design

Traditionally, the two principle vectors for change in the commercial property market have been lease lengths and space standards. Both have shrunk markedly over recent years, subject to the miniaturising effects of technological and cultural change. Even so, the effects of this contraction have taken place within an existing paradigm so have been easily understood, if not always acted upon.So it has been that major property organisations such as the British Council for Offices and CoreNet have been able to produce guides and reports based on well understood principles and without challenging the business models and assumptions of developers, landlords, workplace designers and occupiers. For most the challenges remained the same, not least how to resolve the sometimes conflicting timescales of people, place, property and technology that is the defining tension at the heart of office design and management.

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May 5, 2017

Improving adult skills can help countries benefit from globalisation, claims OECD ⁰

by Mark Eltringham • News, Workplace

In an increasingly competitive international environment, providing workers with the right mix of skills can help ensure that globalisation translates into new jobs and productivity gains rather than negative economic and social outcomes, according to a new OECD report. The OECD Skills Outlook 2017 reveals big differences in the extent to which countries are equipping workers with the right knowledge and ability to benefit from the globalisation of production chains. The report finds a country with a skills mix that is well aligned with the requirements of technologically advanced industries can specialise in these industries on average 8 percent more than other countries, and up to 60 percent more than countries with a low alignment between the mix and these industries requirements. A supplementary note covers the UK’s situation.

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May 5, 2017

IFMA and RICS unveil combined qualifications platform ⁰

by Neil Franklin • Facilities management, News

The collaboration between IFMA and the Royal Institution of Chartered Surveyors (RICS) is, for the first time, offering a combined suite of credentials and professional qualifications for facilities management in a single, online academy platform at www.fm.training. IFMA and RICS first launched the platform in December 2016 as an initial step toward ‘leveraging the combined authority of two of the world’s premier built environment professional organisations for the support of FM education and career advancement’. IFMA centralised its professional credential training — the foundational Facility Management Professional, the targeted Sustainability Facility Professional and the Facility Management Learning System, which supports learning for the Certified Facility Manager certification — on the academy in early April. Now, RICS has added the final critical piece of the IFMA-RICS suite of credentials and professional qualifications to the platform: the internationally recognised AssocRICS and MRICS professional designations.

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May 4, 2017

Millennials’ career choices give them the best chance of adapting to automation ⁰

by Sara Bean • News, Technology, Workplace

As alarm grows in some circles over the impact of technology on future job prospects, a new survey suggests that Millennial’s jobs are likely to be at lower risk of automation. Research into how different generations choose jobs by jobs site Indeed compared the online search patterns of millions of UK jobseekers over the six months to March and found that younger people are substantially more likely to choose roles deemed to be at lower risk of automation. Nearly half of younger jobseekers were drawn to automation-resistant jobs, compared to fewer than four in 10 over-50s. These baby boomers are two thirds more likely than millennials to seek the manual jobs at highest risk of automation. While nearly half of millennials (48 percent) were searching for what economists term ‘non-routine’ roles, 61.1 percent of baby boomers were looking for ‘routine’ jobs. Routine jobs – which include sales, admin, transport and construction roles – are seen as being at higher risk of automation than non-routine work, which includes management, professional and service roles.