Search Results for: people

July 13, 2016

World FM Day and the workplace design and management elephant

by Mark Eltringham • Comment, Events, Facilities management

There is an ancient Asian parable which has found its way into a number of cultures including Hindu and Buddhist lore. In one version, the Buddha tells of a king who has nine blind men summoned to his palace. An elephant is brought in and they are asked to describe it. Each man feels a different part of the elephant and describes it to the king. In turn they tell him it is a pot (the man who feels the head), a winnowing basket (ear), a ploughshare (tusk), a plough (trunk), a granary (body), a pillar (foot), a mortar (back), a pestle (tail) or a brush (tip of the tail). They disagree violently with each other to the amusement of the king, and the Buddha surmises that ‘in their ignorance they are by nature quarrelsome, wrangling, and disputatious, each maintaining reality is thus and thus.’ Around 2,500 years later, groups of people continue to describe big things solely based on the bits with which they come into contact and bicker with others who are close to other bits.

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July 12, 2016

British workers’ patience with slow technology lasts just sixty seconds ⁰

by Neil Franklin • Technology, Wellbeing

The patience of British workers to put up with slow and malfunctioning technology lasts just sixty seconds on average before they lose their temper, according to new research from tech firm Crucial. The survey of 2,000 Brits claims that one in five (21 percent) lose their patience once a week, a fifth (19 percent) every couple of days, and 7 percent kicking off over slow technology every few hours. And when slow technology does strike, it takes 60 seconds on average before people lose patience. However, some Brits lose it even quicker, with 32 percent saying they lose patience with slow technology after just 30 seconds. While there is no one single reason cited for a PC freezing, almost half (46 percent) of respondents said that opening web pages caused their PC to freeze. Other causes include opening programmes and apps (27 percent), opening files (21 percent), loading videos (17 percent) and when saving down an important file (12 percent).

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July 11, 2016

Multi-tasking and workplace distractions don’t allow us to focus on the essentials

by Charles Marks • Comment, Knowledge, Workplace, Workplace design

Although the structure of our brains is largely the same as that of our hunter-gatherer prehistoric ancestors, that does not mean they are immutable. Research shows that the way our brains change in response to technology and the changing workplace suggests they are subject to a certain degree of ‘rewiring’. For example, a recent study found that the emotional response of adults to smileys in emails and texts is exactly the same as they would have to real faces. Tellingly, however, this appears to be learned behaviour because babies do not exhibit the same response. One other aspect of working life that is now proven to change the way our brains work – and not in a good way – is multitasking. Research published by Kep Kee Loh and Ryota Kanai of the University of Sussex found that “Individuals who engage in heavier media-multitasking are found to perform worse on cognitive control tasks and exhibit more socio-emotional difficulties”.

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July 11, 2016

London planning to hide Walkie Talkie with…more tall buildings? ⁰

by Mark Eltringham • Architecture, Cities, News, Property

It was Frank Lloyd Wright who said ‘a doctor can bury his mistakes but an architect can only advise his clients to plant vines’. His words will be ringing in the ears of London planners who have decided they need to do something about the blight of Rafael Viñoly’s reviled Walkie Talkie building at 20 Fenchurch Street, according to an article in the Architect’s Journal. The building was last year’s Carbuncle Cup winner and has been held responsible for creating wind tunnels in the streets at its base and even frying people, shops and cars around it with reflected solar rays. Remarkably, the solution offered by planners appears to be to surround it with other tall buildings to hide it (while also creating new office space). Gwyn Richards, head of design for London, told the AJ: ‘One issue that has been brought to our attention is whether it would be preferable to have the Walkie Talkie effectively moved into the cluster so that it is less assertive. We are hearing from stakeholders saying that it would benefit the cluster to bring it into a tightly knitted group.’

July 8, 2016

Overwhelming majority of employees putting in unpaid extra hours ⁰

by Neil Franklin • News, Wellbeing, Workplace

The overwhelming majority of UK employees (81 percent) are working beyond their contracted hours, claims a report from recruitment firm Morgan McKinley. Overall, 81 percent of people put in the extra hours with senior staff most likely to work more than 10 hours over their contracted hours (42 percent) each week compared to 21 percent of those who had just started working. The Morgan McKinley Working Hours survey of 2,600 professionals in sectors such as banking and finance, claims that 75 percent of employees felt obliged to work beyond their contracted hours, yet just 13 percent of respondents to the survey say they are paid for working extra hours. The study claims that only 32 percent of professionals believe that they are productive during the extra hours that they work. A third (34 percent) don’t take a lunch break of any kind, with Millennials (21 percent) being the largest group to have a working day without their lunch break.

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July 6, 2016

Which aspects of workplace design are most important to personal wellbeing? ⁰

by Marc Bird • Comment, Wellbeing, Workplace design

There is no doubt that the UK’s office based knowledge industry is facing a crisis in the form of a ‘wellbeing deficit’. Both the Confederation of British Industry (CBI) and Health and Safety Executive (HSE) have reported record levels of absenteeism, with the latter attributing 23.3 million lost working days to work-related ill-health, such as depression, stress, anxiety and musculoskeletal disorders. A great deal is already known about the causes of the key issues of employee stress and demotivation, but more work needs to be done to establish how organisations can meet their corporate goals with regard to these issues, whilst still engaging, motivating and nurturing their workforce. A significant body of published research has identified that a sense of ‘personal control’ can have a hugely positive impact on employee wellbeing, but how can we engender that control when it comes to creating a productive working environment?

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July 6, 2016

Ability to meet failure with resilience is a vital management skill ⁰

by Sara Bean • News, Wellbeing, Workplace

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

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July 6, 2016

Overworked UK staff are losing touch with their home lives ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Over half of all UK workers’ home lives are negatively affected by work, with one in five admitting they’ve missed important milestones in their children’s lives. According to a survey of 2,000 people in the UK, commissioned by Coople, 51 percent admit that their current workloads are affecting their lives at home. They are missing kids’ birthdays and other important milestones like school plays, parents’ evenings and award ceremonies because of work. The research claims that poor work-life balance has been detrimental to parents’ relationships with their children, with 11 percent saying working late and not ‘switching off’ has distanced them from their young ones. Most worryingly, 28 percent of those that admitted to missing important events have done so more than five times during their working life, 10 percent say they have missed their child’s event once, 26 percent say they have done so twice, 29 percent three times, and 7 percent admit they’ve done so four times.

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July 5, 2016

Sea and space: the final frontiers for remote working and connectivity ⁰

by Neil Franklin • Case studies, Comment, Knowledge, Legal news, Technology

Tim Peake’s recent return home from space at the end of a six month stay in the International Space Station highlighted just how essential it is for people to stay in contact with their friends, family and the rest of the world, literally from wherever they may be. Of course, back on Earth we now take it for granted that we are in a state of constant connectedness to the rest of the world. So the idea of someone being out of contact, even for brief periods of time, strikes us as odd. Perhaps that partly explains our fascination with the experiences of astronauts and other people who cannot take connectivity for granted. But it’s not just astronauts who have to consider how to enjoy the connectedness that we normally assume to be ours by right. People who work at sea face the same challenge and you could argue that it is more important for such truly remote workers to be in contact with other people and the Internet. So who fares better when it comes to achieving connectivity?

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July 5, 2016

LBGT inclusion in the workplace relies on FM and HR best practice ⁰

by Peter Holmes • Comment, Facilities management, Wellbeing, Workplace, Workplace design

Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

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July 5, 2016

Managers responsible for promoting engagement distrust employers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

They may be responsible for upholding their company’s corporate values and ensuring employee engagement, but HR and line managers lack confidence and faith in their employers. According to a survey by Cornerstone OnDemand almost a third (29 percent) of HR and line managers are not proud of their workplace nor do they recommend it. Managers in the Nordics (88 percent), Austria (84 percent), and Spain (81 percent) are the most satisfied with their places of work, whereas Italy (59 percent) and Switzerland (64 percent) are the least proud of their companies and the least willing to recommend it to others. Meanwhile, managers in the UK are struggling with this lack of positivity towards their own company, with only 37 percent agreeing that their company is an attractive employer. The survey also found that the greatest influences on ‘happiness’ in the workplace were revealed to involve career flexibility and technology.

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July 5, 2016

Employers need more help in navigating the Apprenticeship Levy ⁰

by David Allison • Comment, Workplace

According to the latest governmental statistics, apprenticeships reached a record high in 2014/15 with over 871,000 apprenticeship participants within the UK. The majority of these were in the service sector, and almost three quarters were concentrated in three sectors: Business, Administration and Law; Retail and Commerce Enterprise and Public Services and Care. Last year the government announced its plans to introduce a new UK-wide levy on large employers in a bid to fund apprenticeships and to create 3 million more apprentices by 2020. Due for implementation in April 2017, this levy promises to have a significant impact on the existing apprenticeship landscape. As the implementation of the apprenticeship levy draws nearer, it is rising to the top of companies’ HR and Finance agendas, as businesses attempt to work out how to reap a return on investment, with the Confederation of British Industry (CBI) calling for the Government to put off its introduction.