November 28, 2023

Unpicking the retrofit enigma

by Mark Eltringham • Briefing, News, Property, Workplace design

Earlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. (more…)

November 27, 2023

Council employees working from home are committing fraud with second job

by Neil Franklin • Flexible working, News, Public Sector

The UK Government’s National Fraud Initiative is looking into a number of local authority employees who have been caught ‘moonlighting’ while they were supposed to be working from home for the council. The NFI considers this a form of fraud because it is seen as working multiple contracts without the knowledge of employers and contrary to their terms of employment. Multiple contract working is seen as fraud when people who are paid to work full time, split their days between two or more employers without their knowledge. (more…)

November 27, 2023

From the archive: The role of workplace design in employee engagement ⁰

by Serena Borghero • Features, Wellbeing, Work&Place, Workplace design

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. (more…)

November 24, 2023

The final word on… workplace trends

by Mark Eltringham • Comment, Flexible working, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. (more…)

November 22, 2023

Business leaders who screw up struggle to own up and learn from their mistakes

by Neil Franklin • Business, News

Leaders making mistakes can be costly not only to the organisation, but also to their own job security, which makes it difficult for them to admit when there’s been an error. However, new research from emlyon business school shows that there are some techniques CEOs can use to frame these mistakes, in order to ensure they keep their jobs, but also make changes in their organisation. When there is this clear trade-off between admitting a mistake and potentially losing power and control in the organisation, it is important that CEOs use their language effectively to create a safe space for themselves in the organisation – but how can they do so? (more…)

November 21, 2023

Most business leaders think generative AI will be a boon for employees

by Neil Franklin • AI, News, Technology, Workplace

Four out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedIn. The top ways that UK executives believe Generative AI will benefit employees is by removing boring, repetitive tasks (64 percent), increasing productivity (52 percent) and freeing up time for bigger and more creative thinking (59 percent), according to the poll. One in three (31 percent) also believe that the rise of Generative AI will create brand new roles at their organisation. (more…)

November 20, 2023

Oscillate wildly between the death of the office and the death of hybrid working

by Mark Eltringham • Comment, Flexible working

It’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. (more…)

November 20, 2023

Manchester is now a major draw for office design firms

by Mark Eltringham • Cities, Features, Workplace design

Way before the lockdown rewired the whole events scene in cities around the world, I was given a task by an old, now departed, friend. He wanted to explore the possibility of creating something like Clerkenwell Design Week in Manchester. The obvious problem was that, for some of its historic parallels, Manchester isn’t Clerkenwell and it certainly isn’t London. What it particularly lacked for this type of event was a hothouse of office design showrooms sharing space with a youthful community of architects and designers. The ecosystem for such an event didn’t really exist in the same way. (more…)

November 17, 2023

The Workplace Cocktail Hour with Jo Sutherland and Esme Banks-Marr

by Neil Franklin • Flexible working, Podcasts, Premium Content, Wellbeing, Workplace Cocktail Hour

Mark Eltringham is joined for a glass of red wine (or two) by Esme Banks-Marr of BVN architects and Jo Sutherland of Magenta. They discuss the joys of shared space, when people should tell AI to FO, the limits of workplace design, how to create a great culture wherever people work and much more. (more…)

November 17, 2023

Arper launches first sustainability report

by Freddie Steele • Company news

Arper, global design brand that envisions products for the way we live, publishes its first Sustainability Report, which serves as a comprehensive overview of the company’s sustainability efforts for the year 2022, outlining their commitment to responsible business practices.? The report summarizes Arper’s commitment towards people and the Planet and highlights the company’s continuous search for sustainable innovation processes and the implementation of responsible business practices. (more…)

November 16, 2023

Anger is an energy when it comes to getting things done

by Neil Franklin • Business, News

Anger may have the public image of a negative emotion, but it can also be a powerful motivator when it comes to achieving important goals, according to research published by the American Psychological Association. To better understand the role of anger in achieving goals, researchers conducted a series of experiments involving more than 1,000 participants and analysed survey data from more than 1,400 respondents. In each experiment, researchers elicited either an emotional response (such as anger, amusement, desire or sadness) or a neutral emotional state, and then presented participants with a challenging goal. The research was published in the Journal of Personality and Social Psychology. (more…)

November 15, 2023

Firms make lots of noise about social mobility but don’t always act on it

by Neil Franklin • News, Workplace

A new report on social mobility, conducted by the charity Making The Leap, claims that only a third of employers (35 percent) took any action on the retention and inclusion of job candidates from less advantaged socio-economic backgrounds (LSEB) candidates this year. This is down from 53 percent in 2022, showing a significant decline in prioritising a key element of social mobility, and significantly lower than those that say they are focussed on recruiting candidates. (more…)