About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. (more…)

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. (more…)

December 8, 2023

Ding! Dong! IN Magazine Issue 18 is available now for you

by Mark Eltringham • Features, IN Magazine, News, Premium Content

Well Christmas may get earlier every year, but the digital version of issue 18 of IN Magazine is right on time to deliver all your festive workplace thinking. In this issue: why the world’s biggest tech firms may no longer offer the best blueprint for working culture; Nigel Oseland doesn’t like Half Man Half Biscuit for some reason but does have a lot of great things to say about evaluating offices; you can’t just copy the design of an office you like and expect it to work the same; nothing about working life attracts more moans than noisy colleagues, so we look at one or two things you can do about it; why sometimes you have to turn your back on rationality; Kay Sargent and Jennifer Bryan urge you to change your habits; how to make the most of each day; and the brakes the UK is applying to its own aim of becoming a science and tech superpower. And of course much more. (more…)

December 7, 2023

What ever happened to The Great Resignation?

by Mark Eltringham • Comment, Wellbeing

You may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessed. Over a period of about six months at the end of 2021 and beginning of 2022, we were told repeatedly that huge numbers of people were about to quit their jobs to move to something better, pursue their dream of self-employment or whatever. But, the proportion of people saying this was more or less the same as it had always been. Ask people at the end of any year about their plans for the next twelve months, and around 30-40 percent of them will tell you they want a new job or to pursue an old dream. (more…)

November 28, 2023

Unpicking the retrofit enigma

by Mark Eltringham • Briefing, News, Property, Workplace design

Earlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. (more…)

November 24, 2023

The final word on… workplace trends

by Mark Eltringham • Comment, Flexible working, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. (more…)

November 20, 2023

Oscillate wildly between the death of the office and the death of hybrid working

by Mark Eltringham • Comment, Flexible working

It’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. (more…)

November 20, 2023

Manchester is now a major draw for office design firms

by Mark Eltringham • Cities, Features, Workplace design

Way before the lockdown rewired the whole events scene in cities around the world, I was given a task by an old, now departed, friend. He wanted to explore the possibility of creating something like Clerkenwell Design Week in Manchester. The obvious problem was that, for some of its historic parallels, Manchester isn’t Clerkenwell and it certainly isn’t London. What it particularly lacked for this type of event was a hothouse of office design showrooms sharing space with a youthful community of architects and designers. The ecosystem for such an event didn’t really exist in the same way. (more…)

November 14, 2023

Republished: The brain-dead megaphone of work

by Mark Eltringham • Comment, Working lives

There is nothing new about any of this. And yet it’s all new. I’ve spent months talking to people who really know their stuff about work and workplaces and underlying nearly all of those conversations is the following paradox. They know about flexible working, the under-utilisation of space, the twenty minute neighbourhood, the work ecosystem, universal basic income, the digital workspace, the office as club, all the rest of it. Heard it all before, often many times, over many years. Some of them have been living it too, and yet… (more…)

November 12, 2023

Financial uncertainty, wellbeing and supply chain disruption revealed as top risk factors

by Mark Eltringham • Business, News

According to new research by Marsh, an insurance broker and risk advisor, companies across the UK are most concerned about the impact of financial uncertainty (34 percent), employee health and wellbeing (31 percent) and supply chain disruption (23 percent) on their businesses over the next 12 months. The findings come from Marsh’s UK Business Risk Report 2023 [registration], which features data obtained in May and June 2023 from over 2,100 UK businesses with turnover of between £100,000 and £500 million + per year. Now in its third year, the report explores how circumstances over the last 12 months have impacted the business risk appetite and approach to risk management among UK companies, and identifies their priorities for the year ahead. (more…)

November 7, 2023

The Workplace Cocktail Hour. Chris Moriarty on AI, toxic workplaces and more

by Mark Eltringham • AI, News, Podcasts, Technology, Workplace, Workplace Cocktail Hour

In the first of a new series of news-based podcasts, I catch up with Chris Moriarty, the co-founder of Audiem and much besides. Over a glass of gin and tonic, we discuss the AI Safety Summit and the proclamations of imminent doom that came before and after it. We also talk about the covid inquiry and the toxic workplace culture it exposed as an intriguing subplot. (more…)

November 2, 2023

A Newtonian perspective on reason, productivity and creativity

by Mark Eltringham • Comment

On the doorstep of the British Library, you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this position seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance. (more…)