About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

July 4, 2016

Government should stop using technology to put lipstick on a pig, says report ⁰

by Mark Eltringham • News, Public Sector, Technology

A new report from Brunel University London claims there needs to be a complete turnaround in the way governments and researchers think about how digital technologies can change the public sector. The report was published to coincide with the 11th National Digital Conference in London. The working paper, which invites feedback from practitioners in the field, explains how the only coherent way to achieve any real impact is to embed the potential of technology in the instruments that make governments’ policies real. Policy instruments are the tools that governments use to drive change in the economy and society and include licences, information campaigns and more tangible things like public services and infrastructure. The paper, entitled; Digital Government: Overcoming the Systemic Failure of Transformation, claims that even the most recent approaches still come from the perspective of technology, not the core policy-making functions of government.

July 4, 2016

New office market briefing remains cautious about impact of potential Brexit ⁰

by Mark Eltringham • Comment, Company news, Knowledge, Property

JLL has published a new briefing document to look at the possible impact of the recent Brexit vote on the UK’s office market. The report’s main claim is that the underlying economic fundamentals in the UK remain solid in comparison to previous downturns, and, while expectations are unsurprisingly being downgraded, there is still no need for occupiers or landlords to become too concerned at the moment before the full details and effects of the UK’s exit from the EU become apparent. The document also suggests: occupiers are taking stock, so flexibility is likely to become fundamental to near term decision making. Longer-term impacts or benefits of Brexit are still to play out; office occupier demand in London will be subdued in the near term although low vacancy levels, coupled with an increasingly diverse occupier base, should prevent a dramatic fall in rents compared to previous market corrections; hotels will benefit from weakened sterling and increase in tourism although they may see costs increase.

July 4, 2016

Netherlands creates first countrywide Internet of Things network ⁰

by Mark Eltringham • Facilities management, News, Technology

Dutch telecommunications company KPN claims it has created the world’s first national network devoted to the Internet of Things (IoT). The firms says its technicians have upgraded hundreds of existing towers with Long Range (LoRA) gateways and antennas, to create the new public network. The first (IoT) applications are already connected to the network, including at Schiphol Airport where it is being tested in logistical processes such as baggage handling and for facility services. An experiment is also being carried out at Utrecht Central station that allows LoRa to monitor rail switches, and depth sounders at the port of Rotterdam have been fitted with devices to connect them to the IoT network. “Last year we identified an increasing demand for low-power network technology for Internet of Things applications,” says Joost Farwerck, COO of KPN. ” We are responding to this by choosing LoRa, so millions of devices can be connected to the internet in a cost-effective manner. In less than a year KPN has implemented a network that allows us to satisfy this market demand.”

July 1, 2016

Increase in workplace technology spend will help make offices ‘more human’ ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Spending on workplace technology has doubled in the past five years as artificial intelligence is used to redefine how we connect in the workplace. That is the central claim of a new report from design firm Unispace based on interviews with CEOs and Heads of Real Estate at some 100 blue chip firms worldwide including KPMG, Cisco, Adidas, GE, Accenture, Boston Consulting Group, Regus, Deloitte, UBS, Chevron, CitiGroup, and Ashurst, Respondents were asked to assess how they expect to use office space in 2020. According to the report, respondents indicated that they will continue increasing technology spend, irrevocably changing the traditional office space as we know it. Over the last five years, the average company spent 10 percent of its workplace budgets on technology with 30 percent going on services, partitioning and furniture. The trend has now reversed with technology spend outstripping other spend as companies strive to improve efficiency, collaboration, creativity, engagement and recruitment.

June 29, 2016

Brexit; a round-up of latest thoughts from the property and workplace sectors ⁰

by Mark Eltringham • Architecture, Cities, News, Property

Whatever your opinions on Brexit, there’s no doubt that it has created a range of frequently turbulent knock on effects in the workplace, commercial property, design and architecture sectors. We’ve shared some of the latest views on the next page to go with the initial reactions delivered by a still shell-shocked world that we published last Friday. One thing seems pretty clear is that for most firms, including those in the commercial property sector, there is no rush to judgement and most are prepared to continue business as usual while so much remains undecided. For the same reasons, the FT is reporting that some developers are putting projects on ice until they have more certainty and a report from researchers Green Street suggests that the eventual decision to leave the EU will result in a substantial fall in real estate values. Meanwhile, CIBSE is the latest organisation to calm fears about the impact of the UK leaving the EU.

June 28, 2016

Countries aware of but not harnessing full potential of older workers ⁰

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The idea of a fixed retirement age looks increasingly distant in countries around the world and perhaps none more so than the US. According to a study from the Pew Research Center, based on data from the federal Bureau of Labor Statistics, more US over 65s are working than at any time covered in the analysis, and they are working longer hours. As of May, nearly a fifth (18.8 percent) of over 65s worked full or part time, up from 12.8 percent in 2000. Intriguingly, the study also shows that this represents a significant greying of the workplace as in the overall population, 59.9 percent of Americans are currently in jobs, down from 64.4 percent in 2000. The same pattern is evident even in workers significantly older than 65. Even the over 75s are working at higher rates than they did before the 2008 recession, the only age groups about which that can be said, according to Pew, emphasising the fact that the workplace is getting older rather than younger as is commonly assumed.

June 27, 2016

Millennials not as keen on the gig economy as you might think, claims study ⁰

by Mark Eltringham • Flexible working, News, Workplace

The supposed confluence of two of the most currently talked about workplace phenomena may not be all it seems, according to a new report from PwC. It appears that Millennials may not be all that keen on the gig economy after all, and might prefer some of the things that previous generations enjoyed such as stability, security and an ability to plan their lives with at least some degree of certainty. They are realists however, and understand that the use of freelance work will continue to grow over the next few years. Indeed, the report suggests that it is older workers who – perhaps unsurprisingly – are more keen on freelance work. According to the study based on 1,385 respondents in the US, overall 41 percent of employees expect to be employed on a contract basis within the next year, even though over a third (39 percent) don’t like the income uncertainty, and over half (53 percent) expect to be fully self employed within the next five years.

June 27, 2016

Best tall buildings in the world, regional awards winners announced ⁰

by Mark Eltringham • Architecture, Environment, News, Property

The Council on Tall Buildings and Urban Habitat (CTBUH) has announced the winners of its annual Tall Building Awards for 2016. The Awards are, judged by a panel of experts, primarily drawn from the property and architecture sectors. The CTBUH claims its awards provide ‘a more comprehensive and sophisticated view of these important structures, while advocating for improvements in every aspect of performance, including those that have the greatest positive impact on the individuals who use these buildings and the cities they inhabit.’ The best tall buildings have been announced for each of four regions: Americas, Asia & Australasia, Europe and Middle East & Africa. While the winners in the Middle East and US were both residential projects, the winners in Asia and Europe were both primarily office based or mixed use projects; the Shanghai Tower in Shanghai and The White Walls mixed-use building in Nicosia, Cyprus.

June 27, 2016

The key to boosting productivity may be the offer of flexible working ⁰

by Mark Eltringham • Flexible working, Wellbeing

Over 82 percent of people say they feel more productive when working from home according to a survey of 2,000 employers and employees conducted by remote conferencing provider Powwownow. The report also claims that over 60 percent of employers say that flexible working is the key to staying competitive and 77 percent saying it leads to better work-life balance. Conversely, 44 percent of workers said that being able to get work done with no distractions was the biggest appeal of flexible working, however, less traffic was a close second with over 40 percent citing that as a benefit. Over 50 percent of workers In the UK said that they would work the same hours (9-5) if they were able to work from home. However they also admit that they would take fewer breaks. Women tend to ask for flexible working more than men, as they would like to spend more time with their families. Interestingly, the report also claims that women bosses tend to be less trusting when an employee asks for flexible working.

June 24, 2016

Property and workplace experts have their say on the Brexit outcome ⁰

by Mark Eltringham • Architecture, Comment, Facilities management, Property, Workplace, Workplace design

Well, the results are in and the UK’s electorate has voted by a narrow margin for the country to leave the EU. There are likely to be other developments but whatever you make of the UK’s decision to vote to leave the EU – and I think it’s fair to say most independent people think it’s inexplicable – there’s no doubt that it will have a profound impact on the UK’s economy, relationship with the world, culture, working conditions and markets. What it will mean in practice won’t be apparent for months or years, of course, but that hasn’t stopped experts who work in the property, workplace, design, legal, HR and architecture sectors having their say on its potential implications. We’ll look at these specific issues in more detail going forward but for now, here’s a round-up of those we have so far, which we’ll keep updated throughout the day as the dust settles on what will prove to be a momentous decision for the UK, Europe and rest of the world.

June 24, 2016

Small businesses outpace larger firms in adoption of virtual working ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

${9f354208-5623-47fc-9edf-1efb90f919df}_V9_launch_LP_lrg_1$ Around two thirds (60 percent) of knowledge workers in small and medium sized businesses in the US, UK and Germany now use virtual working technology that is internet or cloud-based in their professional roles. This figure is higher than in companies with 500 or more employees (53 percent). These are the findings claimed by the Way We Work Study commissioned by unified comms firm Unify. Surveying 5,000 British, American and German knowledge workers, it explores people’s attitudes and expectations about their workplace. Knowledge workers at SMBs expect to see large changes in their jobs over the next five years. More than a third (38 percent) believe their roles will not exist after this period, and almost two-thirds (64 percent) thinking they will be substantially different. On the subject of trust, 76 percent of SMB knowledge workers feel they are listened to in their organisation, compared to 71 percent in larger companies.

June 23, 2016

New proposals to create legal status for robots as ‘electronic persons’ ⁰

by Mark Eltringham • Legal news, News, Technology

One of the main side issues in the generally unpleasant debate about the UK’s referendum on EU membership has been that about worker’s rights. Whatever the outcome of today’s vote, the EU is already exploring ways in which legislation should address the challenges created by the modern world. These now include, for the first time, a look at the implications of automation including the drawing up of a new set of rules about the rights and responsibilities of robots and other automated workers. A draft report from the European Parliament’s Committee on Legal Affairs sets out to address the main issues associated with the creation of a widespread automated workforce and its impact on both people and machines, including looking at the impact on the social security and pensions budget (because robots don’t pay into the system), the legal rights of robots and new liability rules for the automated workforce of sophisticated ‘smart’ robots.