March 17, 2020

Pandemic highlights precarious reality of workplace legislation

Less than a week on from the Budget, and already the government’s emergency measures to respond to covid-19 feel like they belong to another crisis. While attention this weekend has rightly focused on how our health services and older people can be supported, we also need urgently to revisit the impact on the workplace and especially how we’ll support the many millions of workers who will find themselves off work – sick or in self-isolation – over the coming months. More →

March 12, 2020

Company reputations can live or die by the behaviour of employees on social media

by Pete Eyre • Comment, Technology

A recent survey from law firm Herbert Smith Freehills suggests that 95 percent of large organisations polled expected a rise in the number of employees using social media, such as Twitter, to raise complaints and concerns about their company over the next five years. It is an extremely worrying development for business. While social media can in general be a great platform for everyone to have their voice heard, in this context, it takes an internal issue to a public space and it could do a great deal of harm to the business concerned. An aggrieved employee tweeting criticisms of their company has the potential to go viral, garnering vast numbers of likes and reaping untold damage to the reputation and brand of the organisation concerned. More →

March 11, 2020

Flexible offices are not just an issue for the next generation

by John Williams • Comment, Flexible working

For as long as I have been in the industry, workspace has focused on the “next” generation whether that has been the overly-discussed millennials or Gen-Z. As it has grown, the market for flexible offices has inevitably followed the same path, but in doing so its providers could have taken their eyes off the ball by lacking focus on the most cash-rich and flexible generation of all – Generation X. More →

March 10, 2020

A great company culture is the basis for successful flexible working

by Chris Dyer • Comment, Flexible working

Company culture is more integral to remote platforms than it is to traditional bricks-and-mortar enterprises. In a disjointed setting, culture is what holds a team together, and marries it to the company’s values. Not only is this a boon to getting work done, it’s a formula for business success. Consider the main challenges to many people working in concert from different locations: accessing information, clearly communicating, making decisions that reflect an organization’s mission. When we optimize these actions, we’re more productive and better able to serve customers and meet objectives. More →

March 9, 2020

Out of the shadows – and staying out?

by Neil Usher • Comment

Our understanding of the positive contribution a fantastic workplace can make to the people and organisations that inhabit them has come a long way since the Hawthorne experiments almost a hundred years ago. The conclusions of the study were that the physical workplace was a mere hygiene factor, able to make little difference. Claims to its almost mystical powers we frequently hear today would have been unthinkable for the majority of the century that the workplace spent in the shadows. More →

March 5, 2020

To many major firms, work is becoming just a game

by Eve Grau • Comment, Workplace

Corporate gamification is a growing trend in the business world. This trend uses all of the techniques that make video games so entertaining and engaging to improve day-to-day business functions. From incorporating point awards to leveling up, gamification hacks the most effective qualities of gaming to deliver educational programs and training courses. Because of the success of these methods, gamification has been growing in popularity and is a good policy for businesses to adopt. More →

March 5, 2020

The theme park of modern office design

by Mark Eltringham • Comment, Furniture, Workplace design

Here’s an interesting exercise you may want to try. Off the top of your head and without thinking about it too much, write down the names of five iconic office furniture designs. The kind that your Aunt Sheila might recognise if she saw them but wouldn’t necessarily be able to name. When I did this recently while writing a piece about design trends, the products I came up with automatically were things like Frank Lloyd Wright’s desks for the Larkin building, Action Office, the 3107 chair (pictured), and Marcel Breuer’s Wassily Chair. More →

March 4, 2020

Agility may be the key to surviving uncertainty, but what does it mean?

by Victoria Normark • Comment

Amid continued economic and political uncertainty, following the UK’s withdrawal from the European Union (EU), the adoption of agile practices will be more important than ever for businesses to survive and adapt to market change. But when we talk about agility in a business context, what do we really mean?

March 2, 2020

Workers are as important as external stakeholders

by Bianca West • Comment

At the recent World Economic Forum in Davos, workers around the globe could be forgiven for remaining sceptical at the news that the corporate world now regards them as stakeholders, and as important to their organisations as shareholders and customers. The traditional employee/employer relationship is slowly changing. Where the relationship was once exclusively hierarchical, it is now evolving into more of a partnership. Employees want to be more involved in processes and decisions. Subsequently, teams need to be more collaborative and communicative to drive innovation and creativity. To encourage optimum performance, leaders must learn to coach and encourage, rather than simply direct. More →

February 27, 2020

The integration of people, place and policy will define the new workplace era

by Frances Gain • Comment, Wellbeing, Workplace design

With a new decade comes a renewed focus on talent for workplace designers. Employers are beginning to better understand the value in hiring neurodiverse employees for creative and strategic thinking. They also understand that creating physical and digital workspaces, which blend the principles of universal design (making spaces accessible for the broadest possible range of individuals), and encouraging wellness are essential for attracting top talent and giving their business a competitive edge. More →

February 24, 2020

Ergonomics, movement and the evolutionary necessity of pain

by Mark Eltringham • Comment, Wellbeing, Workplace design

In his book The Greatest Show on Earth, the evolutionary biologist Professor Richard Dawkins devotes a section to the biological rationale for pain which has implications for the way we view ergonomics and the design of offices. Although the question of why we suffer is an ethical issue as far as humans are concerned, and most of us think it’s one thing we could easily do without thank you very much, Nature is indifferent to such moral concerns. More →

February 21, 2020

What happens when leaders have too much charisma?

by Kevin Murray • Business, Comment

When a leader with charisma becomes so strong and confident that they dominate their teams to the extent that others simply never question their decisions, you’d better hope that that leader is always right and is leading you in the right direction. Sadly, the opposite is usually true. Leaders who cut themselves off from bad news or challenge, quickly lose sight of the real drivers of success, or the drivers of failure, and a slow and tortured decline usually ensues. They even become blind to the dangers facing them, person-ally, because of excessive confidence. More →