January 22, 2020

We might spot patterns in office design, but a global picture is beyond us

by Mark Eltringham • Comment, Facilities management, Workplace design

The ongoing evolution in the design of the places we work has much in common with evolution in the natural world. But whereas natural selection is dependent on its ‘Blind Watchmaker’ to indirectly shape creatures in response to the constantly changing forces in their environment own, office design is anything but blind – at least it is when done intelligently and with insight. More →

January 21, 2020

The vaguery of workplace serendipity

by Neil Usher • Comment, Facilities management, Technology, Workplace design

It has become vogue to refer to the workplace as being ‘all about people’. It points in all directions at once. Organisations need fit, healthy, happy, skilled, motivated, engaged and purposeful people being (and feeling) productive and doing their best work every day. They want their people working closely together – they’ve spent a lot of time and money drawing in those they feel can contribute to a whole that is other than the sum of the parts. More →

January 20, 2020

Digital culture is key to attracting contingent workforce

by Mike Ryan • Comment, Workplace

Over the past decade, we’ve witnessed a radical change in the makeup of workforces in the UK and globally. The rise of flexible workforces continues unabated, to the point where contingent workers are a significant and vital part of the employment fabric. Demonstrating this point, recent research by the City & Guilds Group found that 84 percent of UK employers use contingent workers, and 35 percent anticipate they will rely on them more in the next 3-5 years. More →

January 16, 2020

What Baloo can teach us about our suspicion of tall buildings

by Mark Eltringham • Architecture, Cities, Comment

“What Baloo had said about the monkeys was perfectly true. They belonged to the tree-tops, and as beasts very seldom look up, there was no occasion for the monkeys and the Jungle-People to cross each other’s path.” Of course, Rudyard Kipling meant this figuratively but there is a clear link between ‘up’ in the figurative sense and ‘up’ in the physical sense. The executives at Omnicorp don’t lease the most expensive offices in a tower in so they can sit around on the ground floor watching the hoi polloi pass by at street level. They need to be at the top of the building looking down on them. More →

January 14, 2020

The Fourth Industrial Revolution is upon us and we`re not ready for it

by Jamie Morgan • Comment, Technology

Cast your mind back a decade or so and consider how the future looked then. A public horizon of Obama-imbued “yes we can” and a high tide of hope and tolerance expressed in the London Olympics provides one narrative theme; underlying austerity-induced pressure another. Neither speaks directly to our current world of divisive partisan politics, toxic social media use, competing facts and readily believed fictions. More →

January 9, 2020

Putting the responsibility into personal and corporate social responsibility ⁰

by Mark Eltringham • Comment, Environment, Wellbeing

You’re probably aware of the experiment performed by Stanley Milgram in which volunteers were asked by men in white coats to administer what they believed to be electric shocks to another person, who they could not see, but could hear, from behind a screen. Around two-thirds of the volunteers agreed to deliver what they were told to be potentially fatal shocks to the subject, who they could hear screaming and begging them to stop. What they didn’t know was the person they were agreeing to inflict this on was in fact an actor. Although now questioned, Milgram’s findings remain the famous of a series of studies that have attempted to highlight the willingness of humans to bow to authority figures and comply with group norms irrespective of what their own morals might tell them.

January 7, 2020

The culling of freelancers with IR35 is a really, really bad idea

by Dean Sadler • Comment, Flexible working

Imagine a world with no freelancers, holiday cover workers, or people to help fill the hiring gaps on projects. With IR35 extending into the private sector, this could be a reality; and we should be worried that a skilled and flexible workforce of freelancers could soon be extinct. Instead of dealing with the headache of the new regulations, 20 percent of UK businesses said they plan to axe contract workers. Freelancers themselves might be worried about how the new iteration of IR35, due to come into force in April next year, will affect their ability to work, and hastily take on permanent positions. More →

January 3, 2020

Burnout remains a risk for workers of all generations

by Brendan Street • Comment, Wellbeing

Flexible working has become an important part of the modern UK economy, with over half of employees taking up a flexible working arrangement. However, Nuffield Health’s latest whitepaper The effects of remote working on stress, wellbeing and productivity has found while remote working is associated with higher workplace wellbeing, it can also present many business challenges including the risk of burnout for an increasingly diverse workforce. More →

January 2, 2020

Personality is not only about who you are but also where you are

by Dorsa Amir • Comment

In the field of psychology, the image is canon: a child sitting in front of a marshmallow, resisting the temptation to eat it. If she musters up the willpower to resist long enough, she’ll be rewarded when the experimenter returns with a second marshmallow. Using this ‘marshmallow test’, the Austrian-born psychologist Walter Mischel demonstrated that children who could resist immediate gratification and wait for a second marshmallow went on to greater achievements in life. They did better in school, had better SAT scores, and even managed their stress more skilfully. More →

December 18, 2019

Anthropology might hold answers to the most difficult workplace challenges

by Christopher Diming • Comment, Workplace design

Many recent discussions have centered on the drawbacks of the open-plan office, a major format in the UK, and possible pathways to the communal workplace of the future. As part of this, it has been acknowledged that the factors responsible for determining the open-plan office’s performance are complex, and a number of the present-day workplace’s characteristics are messy and hard to quantify. In this brief article, I present anthropological methods as means for practitioners to further unpack the symbolic aspects of communication in open-plan offices and spark workplace solidarity.

December 16, 2019

Is flexible working the answer to improved employee mental health and productivity?

by Sarah King • Comment, Flexible working

One of Labour’s flagship policies for its 2019 general election campaign was to introduce a four-day week. More accurately, its policy is to introduce a 32-hour week. This brought flexible working again into the media spotlight. Research suggests that flexible working and reduced hours can have multiple benefits, including improved mental health and greater productivity. More →

December 16, 2019

Avoiding the minefield of WhatsApp communications

by Louise Lawrence • Comment, Legal news, Workplace

Whether to keep colleagues updated or to share a new idea, WhatsApp groups are increasingly becoming a go-to communication tool in the workplace. There are benefits to having such informal communication channels – they can be less hierarchical and improve cohesion within the team, as well as being a fast and easy way to communicate and share images. On the flip side, the lack of formality means that there are risks associated with them. More →