July 17, 2017

Top performing organisations build six elements into their design

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Adopting agile ways of working makes a company five times more likely than competitors to be a top performer, with faster growth and higher profits, according to a new report from The Boston Consulting Group (BCG), “Boosting Performance Through Organization Design”. The report describes agile as ‘a concept borrowed from software development, describes workplace processes that emphasise speed, autonomy, and teamwork to get products to market faster’. It is one of six key factors of organisation design that set top performers apart from rivals, according to results of a BCG survey included in the report.

July 13, 2017

What we may be missing about IBM’s decision on flexible working ⁰

by Gary Chandler • Comment, Flexible working, Property, Workplace design

In May, the Wall Street Journal reported that IBM had announced that it was obliging a significant number of its staff to give up on remote working and instead move back to corporate offices, many of them regional hubs. Although we had been aware of the change in policy since February, the issue only went viral as a result of the WSJ story. Comparisons were quickly made with Yahoo’s poorly received decision to summon staff back to its corporate HQ in 2013 and commentators expressed dismay that such a major corporation would be willing to return to the command and control structures of a previous era, especially given its sector and track record of encouraging flexible working. What such commentary missed was a particular nuance of the story that might suggest this is more of a continuation of existing IBM policy than they have been given credit for.

July 13, 2017

Employers must prepare for emerging technologies that will reshape work by 2030 ⁰

by Sara Bean • News, Technology, Wellbeing, Workplace, Workplace design

Emerging technologies such as artificial intelligence, robotics, virtual reality, augmented reality and cloud computing, will transform our lives and how we work over the next decade; and by 2030 every organisation will be a technology organisation. As such businesses need to start thinking today about how to future-proof their infrastructure and workforce, according to a report published by Dell Technologies. The research, led by the Institute for the Future (IFTF) alongside 20 technology, academic and business experts from across the globe also offers insight on how consumers and businesses can prepare for a society in flux. ‘The Next Era of Human-Machine Partnerships’ forecasts that emerging technologies, supported by massive advancements in software, big data and processing power, will reshape lives. The report predicts that an estimated 85 percent of jobs in 2030 haven’t been invented yet. The pace of change will be so rapid that people will learn “in-the-moment” using new technologies such as augmented reality and virtual reality. The ability to gain new knowledge will be more valuable than the knowledge itself.

July 12, 2017

Mayor launches initiative to enhance the design of Londons buildings and spaces ⁰

by Mark Eltringham • Architecture, Cities, News, Property, Workplace design

The Mayor of London, Sadiq Khan, has this week launched his Good Growth by Design programme to ‘enhance the design of buildings and neighbourhoods for all Londoners’. In a speech at the London School of Economics, the Mayor spoke of his vision for the future of London as the city’s population heads towards 10 million people. In what is claimed to be his first major intervention on this topic, the Mayor is calling on London’s architectural, design and built environment professions to help realise his vision of London as a city that is socially and economically inclusive as well as environmentally sustainable. According to the Mayor’s office, the Good Growth programme will leave a legacy of world-class buildings, outstanding public realm and large-scale regeneration for Londoners of the future.

July 11, 2017

Creativity is the new productivity in the modern era of work and workplaces ⁰

by Serena Borghero • Comment, Facilities management, Workplace design

Creativity is often thought of as a quality unique to artistic geniuses. When in reality, it is present in all of us, and something that can be enhanced and nurtured, given the right tools and environment. Creativity is the innate human ability to generate ideas, solve difficult problems and exploit new opportunities — it is the fuel for innovation. Many of today’s most pressing business problems require creative thinking to solve them, and creativity is an essential ingredient for business growth. However, 77 percent of CEOs name creativity as their company’s number one skill shortage (20th CEO survey, PWC, 2017). Being agile is critical in a world that is changing rapidly, with disruptive technology, globalisation and an increasingly complex landscape all playing a part. More than ever, supporting creativity at work is an essential part of driving value for both businesses and society. In days gone by, instead of focusing on their organisation’s creative output, most business leaders were obsessed with near-term goals such as productivity, efficiency, cost-cutting and reducing waste. But the landscape has shifted and creativity is emerging as an important dimension of productivity.

July 6, 2017

“World first” biophilic design research project to explore impact of nature on buildings and people ⁰

by Mark Eltringham • Environment, Facilities management, News, Wellbeing, Workplace design

BRE have launched The Biophilic Office project, a ‘groundbreaking’ office refurbishment in test conditions that will seek to provide quantified evidence on the benefits of biophilic design on health, wellbeing and productivity of office occupants. The project centres on a 650 sq. m. 1980s office building on the BRE campus in Watford, which will be refurbished according to biophilic design principles. BRE are partnering with architect and interior designer Oliver Heath, who will lead on the design element of the refurbished building.

July 4, 2017

Fourfront Group announces merger of commercial interior businesses ⁰

by Neil Franklin • Company news, Workplace design

Fourfront Group has merged design and fit-out company Area Sq with contractor Cube to create Area, one of the largest workplace design and fit-out firms in the UK. The move comes off-the-back of an 80 percent increase in Group turnover over the last three years. Fourfront Group now consists of three businesses: Area, Sketch Studios which specialises in office furniture and logistics, and 360 Workplace which provides workplace consultancy services. Area’s CEO Gary Chandler, said the merger was agreed to ensure that Fourfront Group “can deliver a single, focused offering to the market, allowing professional teams to engage with one business irrespective of procurement criteria, for the first time. The commercial design and fit-out market is evolving at rapid pace, as professional teams become more prevalent in the procurement of projects, acting on behalf of end-user clients. This bold move of merging two well-recognised brands will enable us to be more agile and aligned to our clients and their diverse requirements. With the creation of Area, we are bringing together expertise, market knowledge and skills to create a platform for delivering excellence.”

July 2, 2017

Insight weekly: Putting the brakes on the robots + The problem with recycling + The workplace in art ⁰

by Mark Eltringham • Facilities management, News, Newsletter, Technology, Workplace, Workplace design

In this week’s Newsletter; eminent scientists from the Royal Society and British Academy call for a new approach to deal with the challenges of automation; Michael Tyerman on why it’s no longer enough to use recycled materials; Mark Eltringham considers how artists have depicted the workplace over the centuries; Neil Usher describes the thinking behind the groundbreaking new offices for Sky; Ian Ellison in conversation with Ben Waber in the Workplace Matters podcast; the stellar growth of telecommuting in the US; how smartphones distract us even when they’re not even on; and much more. Download our Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 30, 2017

Why using recyclable materials is no longer enough to protect the environment ⁰

by Michael Tyerman • Comment, Environment, Workplace design

A few years ago, the most commonly recognised symbol of humankind’s impact on the environment was the image of a solitary polar bear, adrift on a rapidly shrinking ice floe. Google a term like ‘melting ice caps’ even now, and you’ll still derive a host of variations of the same meme. More recently a new and even more unpleasant series of symbols has emerged for a similarly environmentally catastrophic phenomenon, carried worldwide on the tide of social media. This time, they are not about the way we pollute the atmosphere but also the land and seas, particularly with plastic. Social media feeds are packed with images of the corpses of seabirds, their flesh rotted away to expose the amount of plastic they have consumed. This is the new face of environmental disaster. This is not just an issue that affects birds, however. Barely a day passes when we cannot see a new image of turtles malformed after getting caught up in plastic netting or six pack rings, whales beached after choking on dozens of discarded plastic bags they’ve mistaken for food, clogged waterways and oceans, piles of rubbish and beaches that consist in large part of plastic eroded to the size of sand grains. Most recently Sky ran a heartbreaking documentary about a whale that had died with a stomach full of plastic rubbish.

June 27, 2017

Middle-aged office workers are now more sedentary than pensioners, finds study ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

Most middle-aged office workers now spend as much time sitting down as older pensioners, according to a report. The research claims to have overturned previous studies that suggested that older adults are the most sedentary age group in the UK, when it appears to be middle aged office workers who move the least. The study highlights the potential health risks of excessive sitting at work. The study found that 45 to 54-year-old men spend on average 7.8 hours per weekday sitting down, compared with 7.4 hours for the over-75s. Sedentary work is the main reason for this inactivity. Researchers drew upon data from more than 14,000 people in Scotland, taken from the 2012-14 Scottish Health Survey. The findings from the University of Edinburgh’s Physical Activity for Health Research Centre are published in the Journal of Sports Sciences. Only the youngest group of men surveyed – 16 to 24-year-olds – are significantly less sedentary than the over 75s on weekdays.

June 23, 2017

Neuroscience: the next great source of competitive advantage ⁰

by Beatriz Arantes • Facilities management, Features, Knowledge, Premium Content, Work&Place, Workplace design

The average worker is interrupted or distracted every three minutes and it takes them fully twenty-three minutes to return to a task after being interrupted. Office workers are overwhelmed by distractions, due mainly to a lack of understanding of how to manage attention. Distractions and the inability to focus negatively affects productivity, engagement, wellbeing and overall performance in organisations. We long to be more effective, but the harder we try, the more tired our brains become. Attention meltdowns are epidemic because workers do not understand what attention is, how to manage it or have access to the best places to support their tasks. In workplaces throughout the world scenarios of near constant distraction have become the norm, to such an extent that often people do not even feel compelled to comment on them and their consequences.

June 22, 2017

Shared desks are less hygienic than dedicated workstations, claims study ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

A study by Initial Washroom Hygiene claims that microbiological activity is 18 percent higher in ‘hot desking’ environment. The firm claims that these findings suggest that having germs from different people on the surface of shared desks, computer mice and other equipment, means these workstations are typically home to more bacteria. The swabbing study was conducted using one company of over 100 employees with a fixed-desk environment. The same company then moved to a hot-desking environment, and the study was repeated in the same manner four months later. Experts from used an ATP bioluminescence reader to measure the microbiological concentration of various items on 40 different workstations, to determine what levels of bacteria these surfaces were harbouring. On average, the readings in the hot-desking office were 18 percent higher than those in the fixed-desk office. The use of communal computer mice in the hot-desk scenario was a key contributor to the difference in hygiene levels. Shared mice in the hot-desking environment had a 41 percent higher microbiological reading compared to readings taken from the computer mice on the fixed-desks.