How workplace design shapes and reflects organisational hierarchies

How workplace design shapes and reflects organisational hierarchies

by • Comment, Facilities management, Workplace design

The roots of the open plan office can be traced back to the 1960s when post-capitalism was beginning to emerge as a political and intellectual movement. The social and political upheaval that followed World War Two and the emphasis on the autonomous, motivated and engaged worker combined to inspire designers and architects to develop a new and more “modern” way of working. A mode of work characterised by an increased emphasis on social relations and flattened hierarchies. The open plan office was heralded as the ‘office of the future’; a progressive, transformative and near utopian design concept which would enable its occupants to thrive and succeed in a more socialist world. Yet the proponents of the open plan do not appear to have been fulfilled in large corporate businesses in the UK. I’d like to suggest that this failure is not a design fault but rather a problem caused by a clash of ideologies. Upon closer inspection, it appears that these larger corporations have not fully been able to shift into the social-democratic model of collaborative, open working styles.

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Whatever you might be told, this is not the Office of the Future

Whatever you might be told, this is not the Office of the Future

by • Comment, Facilities management, Technology, Workplace design

office of the futureIt seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.

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Government framework win for BW includes HMRC contract

Government framework win for BW includes HMRC contract

by • Company news, Workplace design

Fit out and refurbishment firm BW has been awarded a position on the government framework agreement for the Southern lot of the UK Government Hubs Fit-Out Framework. One government department to use the framework will be HMRC; their current estate of 140 offices will be re-orientated into 13 modern regional centres. This is a 4-year framework that covers the South of the UK (South of Peterborough and Birmingham inclusive) for projects with a construction value of under £25m. Anthony Brown, Sales and Marketing Director at BW, says: “Alongside the City University framework, this appointment further underpins our determination to secure several significant formal frameworks, taking the BW business to the next level.”

British businesses at risk of creativity crisis, according to new Microsoft research

British businesses at risk of creativity crisis, according to new Microsoft research

by • News, Technology, Workplace design

British businesses are at risk of a creativity crisis due to workplace cultures that stifle innovation, according to new research launched by Microsoft Surface. Uninspiring workplaces (41 per cent), a stressful atmosphere (34 per cent) and a lack of appropriate spaces to focus and think alone (28 per cent) were all identified as major inhibitors to creativity.  Two in five workers surveyed (40 per cent) say that creativity and innovation are neither encouraged nor rewarded within their workplace – despite creativity being one of the top three skills workers will need to thrive by 2020, according to the World Economic Forum. The research, based on the views of more than 1,100 workers, found that whilst almost three quarters of respondents (73 per cent) consider themselves to be creative, demands of the modern workplace need rethinking, with symptoms such as overworking and stress stifling our ability to tackle problems and produce good ideas. Half of workers (50 per cent) feel least creative when tired, 45 per cent when stressed, while existing workloads (39 per cent) and organisational processes (32 per cent) were also cited as barriers to employees being more creative.

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Putting people at the centre of building design could provide large boost to the economy

Putting people at the centre of building design could provide large boost to the economy

by • News, Workplace design

More thoughtfully designed workplaces, centred around people’s needs, could improve performance and help tackle the UK’s productivity gap, according to a new report. Applying design thinking to boost workplace productivity by 5-8 per cent could contribute up to £20 billion to GDP. The potential gain in productivity, equivalent to twice the annual contribution to UK GDP made by the aerospace industry, is revealed in research conducted by researchers from Imperial College London in partnership with Atkins. Atkins commissioned the research to better understand and quantify the economic benefit from human centred design. The research claims to examine the ripple down effect on productivity brought about by an human centred focus on health and wellbeing. This in turn has a benefit for future business growth and can enhance the position of the national economy, according to the report. The research claims to support the importance of employees’ experience of the building in which they work and confirms that steps to create the right working environment can have a material impact on staff productivity and wellbeing.

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Insurance claim data suggests that musculoskeletal disorders dominate workplace health

Insurance claim data suggests that musculoskeletal disorders dominate workplace health

by • News, Technology, Wellbeing, Workplace design

According to an analysis of the private medical insurance (PMI) records of over 45,000 UK employees carried out by Aon Employee Benefits with its largest clients, the highest claims are for musculoskeletal disorders- almost double those for cancer related illness. In a study of reports from private medical insurers (PMI), Aon found that 31 percent of claims were for musculoskeletal concerns, while 15 percent were cancer related, 4 percent were for mental disorders and 4 percent for urology. The data forms part of its new report, Wellbeing: Examining the correlation between employee health and financial wellbeing. Among the remaining 46 percent of claims, problems included gastrointestinal issues, diagnostic and treatment planning (equally prevalent), followed by obstetrics, heart, respiratory, head/neck, trauma/injury, nervous system, and eyes, ears and dermatology.

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Average UK worker takes just half an hour for lunch each day

Average UK worker takes just half an hour for lunch each day

by • News, Wellbeing, Workplace design

The average worker in Britain now takes just 34 minutes for their lunch break with over half of workers (52 percent) skipping their lunch break completely – a significant shift from the traditional one hour break.  Londoners are most likely to skip their lunch hour altogether, closely followed by Birmingham, Manchester and Norwich. This is according to new research from Workthere, the flexible workspace search service launched by Savills last year. Workthere commissioned a poll of 2,000 full time workers across Britain on their lunchtime habits to find out how long they actually take. The results show that office employees eat at their desk on average four days per week and even when they do take a break, they often don’t step out of the office, with over a third of those polled (37 percent) saying they rarely leave the office at lunch time. Additionally, 12 percent agreed they felt pressure to work through their lunch hour. Workthere also asked how the office environment affects these behaviours and found that over a third (36 percent) of those questioned said that access to outside space at lunchtime would make them more productive at work, with 32 percent confirming a quiet area to escape to would make a difference to the time they spend on their break.

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Link between offices and wellbeing is too important for landlords and occupiers to ignore

Link between offices and wellbeing is too important for landlords and occupiers to ignore

by • Facilities management, News, Property, Wellbeing, Workplace design

Developers and landlords who invest to create offices that embody the occupier-driven focus on wellbeing will reap their rewards commercially while those that don’t face diminishing returns, according to a new report from Cushman & Wakefield. The Well Workplace report claims to map out the major trends, opportunities and challenges of the future facing owners and occupiers of commercial office space due to the growing emphasis on employee health and vitality as part of the work environment.  Improved lighting, layout and use of plants are all known to benefit wellbeing and can increase employee performance. Gains through boosting performance far outweigh potential cost savings through real estate efficiencies – making the imperative for occupiers clear, according to the report’s authors.

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Top performing organisations build six elements into their design

Top performing organisations build six elements into their design

by • Flexible working, News, Technology, Workplace design

Adopting agile ways of working makes a company five times more likely than competitors to be a top performer, with faster growth and higher profits, according to a new report from The Boston Consulting Group (BCG), “Boosting Performance Through Organization Design”. The report describes agile as ‘a concept borrowed from software development, describes workplace processes that emphasise speed, autonomy, and teamwork to get products to market faster’. It is one of six key factors of organisation design that set top performers apart from rivals, according to results of a BCG survey included in the report.

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What we may be missing about IBM’s decision on flexible working

What we may be missing about IBM’s decision on flexible working 0

by • Comment, Flexible working, Property, Workplace design

In May, the Wall Street Journal reported that IBM had announced that it was obliging a significant number of its staff to give up on remote working and instead move back to corporate offices, many of them regional hubs. Although we had been aware of the change in policy since February, the issue only went viral as a result of the WSJ story. Comparisons were quickly made with Yahoo’s poorly received decision to summon staff back to its corporate HQ in 2013 and commentators expressed dismay that such a major corporation would be willing to return to the command and control structures of a previous era, especially given its sector and track record of encouraging flexible working. What such commentary missed was a particular nuance of the story that might suggest this is more of a continuation of existing IBM policy than they have been given credit for.

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Employers must prepare for emerging technologies that will reshape work by 2030

Employers must prepare for emerging technologies that will reshape work by 2030 0

by • News, Technology, Wellbeing, Workplace, Workplace design

Employers should prepare for emerging technologies that reshape society and work by 2030Emerging technologies such as artificial intelligence, robotics, virtual reality, augmented reality and cloud computing, will transform our lives and how we work over the next decade; and by 2030 every organisation will be a technology organisation. As such businesses need to start thinking today about how to future-proof their infrastructure and workforce, according to a report published by Dell Technologies. The research, led by the Institute for the Future (IFTF) alongside 20 technology, academic and business experts from across the globe also offers insight on how consumers and businesses can prepare for a society in flux. ‘The Next Era of Human-Machine Partnerships’ forecasts that emerging technologies, supported by massive advancements in software, big data and processing power, will reshape lives. The report predicts that an estimated 85 percent of jobs in 2030 haven’t been invented yet. The pace of change will be so rapid that people will learn “in-the-moment” using new technologies such as augmented reality and virtual reality. The ability to gain new knowledge will be more valuable than the knowledge itself.

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Mayor launches initiative to enhance the design of Londons buildings and spaces

Mayor launches initiative to enhance the design of Londons buildings and spaces 0

by • Architecture, Cities, News, Property, Workplace design

The Mayor of London, Sadiq Khan, has this week launched his Good Growth by Design programme to ‘enhance the design of buildings and neighbourhoods for all Londoners’. In a speech at the London School of Economics, the Mayor spoke of his vision for the future of London as the city’s population heads towards 10 million people. In what is claimed to be his first major intervention on this topic, the Mayor is calling on London’s architectural, design and built environment professions to help realise his vision of London as a city that is socially and economically inclusive as well as environmentally sustainable. According to the Mayor’s office, the Good Growth programme will leave a legacy of world-class buildings, outstanding public realm and large-scale regeneration for Londoners of the future.

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