May 23, 2016

Many EU workers clinging to their fax machines and desktops, claims report ⁰

by Neil Franklin • News, Technology, Workplace design

If you think the way people work is probably not quite as glossily portrayed in the media, then you’d probably be right. A lot more European workers than is commonly supposed still believe that fax machines are essential business tools, according to a new report from unified communications business Fuze. In a study of the working habits of 5,000 EU employees, it found that the fax machine is considered ‘essential’ by 30 percent of workers in the UK, 39 percent in Germany and 42 percent in France. The report also found that many also think that desktop computers are still more important in their day-to-day working lives that laptops, tablets or smartphones. Anybody horrified by the report’s findings will be heartened by its claim that the machines will die off in time as a new generation of people who don’t know what the hell a fax machine is supplant those who still cling to their battered, old, paper-based devices.

May 20, 2016

It isn’t easy to grow big when being small makes you more innovative ⁰

by Matias Rodsevich • Comment, Technology, Workplace, Workplace design

Today one of the key challenges most companies face is being able to scale rapidly while still keeping the innovative edge. Startups have less decision-makers making it easier to take the risks needed to remain as innovative. As these companies grow, they often experience a downturn in innovation as management rises. In fact, many larger corporations are now attempting to harvest the success of startups by creating small internal companies. This begs the question do you have to stay small to be innovative? According to the Economist’s study on organizational agility, the main obstacles to improved responsiveness are slow decision-making, conflicting departmental goals and priorities, risk-averse cultures and silo-based information. This isn’t a problem that faces a select number of companies. A survey by McKinsey&Company found that 94 percent of managers are unhappy with their company’s innovation performance.

May 12, 2016

Making sense of the relentless babble about flexible working

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

Not a day goes by when some organisation or other isn’t found extolling the virtues of flexible working or urging everybody to adopt the practice. While it’s easy to be cynical about the results of surveys from technology companies which are a staple part of this media onslaught, they are actually on to something. And that is why governments, employers and their associations and employees are all attracted to the idea of flexible working as a way of achieving whatever it is they want. The result is the stew of motivations, ideas and terminology that can lead commentators to make grand and daft pronouncements about flexible working; pronouncing it dead, most famously in the case of Yahoo but more subtly in the case of the grand new Xanadus being created in Silicon Valley by the area’s Charles Foster Kanes, or as the harbinger of death for the office based on the notion that somehow we’ll all be working in exactly the same way at some point in the future.

May 6, 2016

Can building design presage the decline of the world’s tech giants?

by Mark Eltringham • Architecture, Comment, Technology, Workplace design

At the movies, buildings are often used to denote hubris. The ambitions and egos of Charles Foster Kane and Scarface are embodied in the pleasure domes and gilded cages they erect to themselves and their achievements. Of course, the day they move in is the day things invariably go badly wrong. In the real world too, monstrous edifices have often presaged a crash. The UK’s most ambitious and much talked about office building at the turn of the Millennium was British Airways’ Waterside, completed in 1998, just a year after Margaret Thatcher famously objected to the firm’s new modern tailfin designs by draping them with a hankie and three years before BA had to drop its ‘World’s Favourite Airline’ strapline because by then it was Lufthansa. Nowadays BA isn’t even the UK’s favourite airline, but Waterside remains a symbol of its era, albeit one that continues to influence the way we perceive building design.

May 2, 2016

The cocktail party effect and the false narrative of office acoustics

by Mark Eltringham • Knowledge, Workplace, Workplace design

Ask most people what they find most annoying about modern office life and they’re likely to tell you that it is the sounds of other people. The knee jerk response to this is often to blame the hegemony of open plan design and then find ways to reduce the amount of noise generated within the office. Like many others, this is an enduring narrative and one that many well-informed people continue to challenge. As always, the issues around office acoustics are far more complex and interesting than that and we’ve known it for a long time. Donald Broadbent was a researcher who died twenty years ago. Yet his research into cognitive psychology has never been more pertinent than it is right now as we continue to struggle with the the effects of unwelcome noise in open plan offices. Offices may have changed in the last twenty years, but human beings haven’t. This revealing programme, broadcast by the BBC, explores some of his ideas. There are no visuals so you have to use your ears.

April 30, 2016

UK’s best workplaces + Great workplace puzzle + Digital future ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Work&Place, Workplace, Workplace design

In this week’s Newsletter see the latest issue of Work&Place, which features Ian Ellison’s look at the workplace puzzle and what an esoteric Marxist French philosopher can teach us about workspace. Mark Eltringham says that despite debates about technology, culture, buildings and design – it all comes down to the human element; and Sara Bean finds that unlike men, when women start having children, they’re promotion and pay prospects suffers. In news, driverless vehicles will have a significant impact on the real estate sector; evidence that organisations which support mobile technology see a rise in productivity; and a new partnership aims to drive sustainable property development in Europe. The UK’s best workplaces are announced and a new study confirms that the digital future will mean a reliance on physical office space will recede. Download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 29, 2016

UK’s ‘best workplaces’ announced by Great Place to Work ⁰

by Mark Eltringham • News, Workplace, Workplace design

Great Place to Work has announced what it considers to be the UK’s best workplaces. The category for large firms was headed by McDonald’s and IT firm Softcat followed by Salesforce UK, Cisco, Capital One and Hyatt. The medium sized organisation category was headed by housing association RHP Group followed by manufacturers Cosatto, financial services firm Goodman Masson, R Twining & Company and IT provider UKFast. IT companies were also prominent in the small business category with Foundation SP and DMW, first and second respectively followed by professional services firm Futureheads Recruitment, non-profit Resurge and professional services firm, New Chapter Consulting. Google topped the best multinational category, followed by SAS Institute, manufacturing firm WI Gore & Associates IT firm Net App and telecommunications firm Telefonica. A full report on the awards including its methodology can be found here.

April 29, 2016

Start-ups help drive the rise in uptake of serviced offices in Australia ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace design

The number of flexible workspaces is growing in Australia, which has seen a 15 percent increase in new serviced offices and co-working spaces opening in the last year, according to data from Instant Offices. But the country still has some way to go when compared to other major international destinations for business, with only 300 such offices in total compared to more than 3,000 in the US alone. During the relative economic uncertainty of the past year – with growth limited to 2.5 percent however, Australia is now witnessing the growth of a “contingent” workforce. Small businesses of four employees or less make up more than three quarters of the total market, and considering that in two of the country’s commercial markets, Sydney and Melbourne, the typical entrance to the market has been via fixed lease of seven to 10 years in length; the agility offered by flexible workspaces is gaining in appeal.

April 22, 2016

The new issue of Work&Place is now available to read online ⁰

by Mark Eltringham • Facilities management, Premium Content, Property, Work&Place, Workplace, Workplace design

The new issue of Work&Place is available to view online. As ever it presents a truly global perspective on the forces that are redefining our relationship with work and how designers and managers are creating workplaces and working cultures to help firms and people thrive in the new era. This issue includes: Francisco Vazquez Medem looking at the current state of flexible working in Latin America; Ian Ellison finding the unlikely candidate for the missing piece of the workplace puzzle; Andrea Hak assessing what we can all learn from Yahoo’s recent trials and tribulations; Serena Borghero engaging in the ongoing quest for the truly engaged workplace; and Baptiste Broughton gauging France’s unique revolutionary spirit and how it applies to the worrkplace. Each issue of Work&Place, sponsored by Steelcase and Condeco, is read by well over 60,000 workplace professionals worldwide and invites all those associated with the industry to share their own thoughts and experiences during this tumultuous era. Illustration by Simon Heath.

April 22, 2016

LEED certified green buildings in Canada reach a significant milestone ⁰

by Sara Bean • Environment, Facilities management, News, Property, Workplace design

LEED certified buildings in Canada have led to a cumulative reduction of over one million tonnes of CO2e in greenhouse gas emissions – the equivalent of taking 238,377 cars off the road for a year. Along with this milestone the Canada Green Building Council (CaGBC) announced that in the first quarter of 2016 it certified the 1000th LEED Gold project in Canada. LEED Gold, the second most rigorous level of certification, now makes up 38 per cent of all LEED certified projects in Canada – the highest percentage of all levels. This is evidence of the industry’s enhanced capability to achieve higher levels of building performance. Among the most notable projects that earned LEED certification in the first quarter of this year was the certified LEED Platinum TELUS Garden Office Tower in Vancouver, BC, a one million square foot development in the heart of downtown Vancouver that features one of Vancouver’s largest solar panel collections on the office’s rooftop.

April 21, 2016

How and why Millennials are shaping the future of remote working ⁰

by Sara Sutton Fell • Comment, Facilities management, Flexible working, Workplace, Workplace design

The future is here. Millennials, the youngest generation in the workforce, are now the majority generation at work. Their potential impact has been discussed for decades, but we’re finally seeing results, as this generation not only enters the workforce, but assumes management-level roles, makes their voices heard, and shifts how we approach work. But why does the Millennials attitude and approach to work have such an impact on how, when, where, and why we all work? And why should employers pay attention? It’s because this generation is shaping remote working. They’ve got sheer numbers behind them. In 2015, Millennials surpassed Generation X to become the largest generation in the American workforce. The vast majority of Millennials want flexible work options, especially the ability to work remotely. In survey after survey, Millennials, more than any generation previously, say that work-life balance and remote work is important to them.

April 19, 2016

UK Government extends groundbreaking One Public Sector Estate scheme ⁰

by Mark Eltringham • Facilities management, Flexible working, News, Public Sector, Workplace design

A groundbreaking scheme which encourages UK local authorities to reduce the space they occupy, share offices and cut the amount of property they own is to be extended. The Government is inviting new councils to join the One Public Sector Estate scheme which already has more than 100 participants including Derby City Council (pictured). It has allocated an additional £35 million to expand the programme with councils encouraged to apply for a share of funding. The Government hopes all councils will be signed up by 2018. Although the scheme is in its infancy and results are not yet fully known, the most recent 24 partnerships are expected to generate around £138m in property sales and save £56m in running costs over the next five years, as well as free up space for 16,500 new homes. The scheme is jointly delivered by the Local Government Association and the Cabinet Office’s Government Property Unit. Our special report on innovative approaches to public sector property can be found here.