March 31, 2016

Flexible workspace underpins Hong Kong’s status as Asia’s hub ⁰

by Sean Lynch • Cities, Comment, Flexible working, Property

Despite the challenging cost of real estate and general commercial life in Hong Kong, startup activity in the city has seen exponential growth in the last few years, fuelled in part by new and innovative approaches to occupying workspace. The conventional Hong Kong office market is, famously, the most expensive of its kind – making it challenging for small and medium sized businesses to enter the market via this form of space. Despite this, the region’s startup scene is booming. According to an InvestHK survey, over 1500 startups bloomed in Hong Kong in 2015, which is a 46 percent increase compared to the previous year. And those numbers are likely to keep growing. So the question is, how do cash-strapped entrepreneurs, startups and other businesses manage to establish a base in this thriving city, despite these challenges, and what lessons does Hong Kong’s experience have for the rest of the world?

March 30, 2016

Isn’t it time that UK businesses thought more like the Scandinavians? ⁰

by Richard Morris • Comment, Facilities management, Flexible working, Wellbeing, Workplace

The clocks went forward on 27^th March meaning darker mornings and lighter evenings – at least for a time. But the standard working day doesn’t reflect such changes, with commuters setting out in darkness to make a fixed 9am start. The changing of the clocks raises interesting questions about the UK work model. Why does UK business persist with the 9-5? We know that commuting in and out can be stressful and detrimental to productivity – not to mention expensive. So why do we continue to do it? Why is the UK’s workforce all boarding the same trains to arrive at the office at the same time? Today, the very notion of the 9am start to the working day should seem archaic. Sweden – often a forerunner of best practice when it comes to wellbeing – recently introduced a 6-hour working day in a bid to reduce sick leave and make staff happier. To date, there has been no hard analysis of results, but anecdotal evidence suggests a healthier, more engaged workforce.

March 30, 2016

Career satisfaction and work-life balance are top employee draws ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Although a competitive salary, company perks and an exceptional office culture may seem enticing to the American workforce, a new study shows there are more important motivational factors. A survey conducted by Kelton Global for Cornerstone OnDemand reveals that career satisfaction and work-life balance are the top reasons American stay at their current jobs (38 percent combined), while nearly three in ten (29 percent) resign due to work overload and lack of healthy work-life balance. Employees said they’d make life-altering decisions and considerable sacrifices in order to find a sense of satisfaction, fulfillment and purpose in their careers. In fact, 89 percent of employees would consider making a lateral career move with no financial incentive for multiple reasons, including to start an entirely new career (41 percent) or take on a professional challenge (40 percent). Additionally, relocating to a different city, state or country is a desirable career move for 77 percent of employees. More →

March 24, 2016

Coworking spaces not just suited to start-ups with Millennial occupants ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace design

The rise in popularity of coworking spaces has been largely attributed to growing demand from creative and tech start-ups for shared workplaces that are cost-effective alternatives to traditional office leases. But there’s new evidence from the US that coworking spaces could also be eminently suitable even for larger occupiers, and especially in costly metro areas such as New York, San Francisco, Los Angeles and Boston. According to a new report from CBRE Group a number of misconceptions that have perhaps kept larger occupiers away from extensive use of coworking facilities do remain, including that this type of space is priced at a premium compared with traditional leases; that it is only utilized by entrepreneurs and small businesses; and that the users are exclusively post-college millennials. Yet CBRE’s report found that these assumptions are not accurate.

March 24, 2016

Flexible working is a more important perk than nap time for employees ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Headline grabbing employee perks such as free catered lunches and massages; whether Google’s free nap times during the day or Netflix’s free unlimited holidays are all very well, but they are hardly the norm. Back in the real world, over half (61 percent) of people in the UK believe they don’t get near enough employee incentives at work. Yet, when losing and hiring employees is far more costly than keeping current employees happy and motivated – for instance, an Institute of Leadership & Management (ILM) study revealed that 17 percent of employees claimed they were looking for a new career due to feeling under-appreciated in their place of work – it might be wise to find out what employees really want. Workplace services supplier Direct365 did just that and discovered that workers want perks that they can relate to and enjoy, and which cater towards and take into consideration their individual needs. Unsurprisingly, flexible working is at the top of the list.

March 23, 2016

Is discrimination of women with children the root cause of gender pay gap? ⁰

by Sara Bean • Comment, Flexible working, Legal news, News, Workplace

Two reports published this week support the argument that it is when women have children and require more flexible hours, that they really start to feel the sharp end of the gender pay gap. A report by a cross party group of MPs on the Women and Equalities Select Committee, reveals that supporting men and women to share childcare and other forms of unpaid caring more equally would be one of the most effective policy levers in reducing the gender pay gap. Without this support, many women are trapped in low paid, part-time work below their skill level. This contributes to pay disparities and the under-utilisation of women’s skills that costs the UK economy up to 2 percent GDP, around £36 billion. It also found that not enough is being done to support women returning to work if they have had time out of the labour market. Meanwhile a report from the Equality and Human Rights Commission says that three in four working mothers experience maternity discrimination.

March 23, 2016

Younger generation of staff want workplaces to utilise ‘live’ technologies ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The next generation of employees believe that if employers they want to attract and retain the best talent, they need to change their approach to new ‘live’ technologies which enable people to communicate in real time. According to new global research (albeit from a video comms company) despite 85 percent of employees using video as part of their everyday lives, only 28 percent say their employers are proactively encouraging them to use video at work to communicate. 72 percent feel that live video has the power to transform the way they communicate at work and 69 percent believe that increased use of video conversations would help employee retention at all levels within the organisation. The research, conducted among 4,000 employees across the UK, Germany, France and the US, also found that only one in seven (14 percent) employers is good at providing communications tools at work which mirror those employees use at home.

March 23, 2016

The choice of a clear or messy workplace is an expression of personality ⁰

by Michael Page • Comment, Flexible working, Workplace design

When it comes to each individual’s working space and workstation area, a question that is always worth asking (and often is) is whether it is best to back off and let people customise their immediate surroundings to fit with their own tastes and needs or whether a company-wide tidy desk policy and uniformity of approach be imposed to protect a specific look and standard. One factor that is relevant is that there seems to be a pendulum swing between aesthetics and wellbeing going on at the moment, with many companies going back and forth in pursuit of the best approach. A study, conducted a few years ago by psychological scientist Professor Kathleen Vohs, along with a number of other researchers from the University of Minnesota, considered the behaviour of people working on both messy and clean desks and found that the individuals working in messier spaces came up with more creative and interesting results in their work overall.

March 21, 2016

Graduates value flexible work and innovative office spaces over pay ⁰

by Sara Bean • Comment, Flexible working, News, Workplace, Workplace design

There’s been a lot of assumptions and predictions made about Millennials, and the upcoming generation of workers dubbed Gen Z. They’re alternately spoilt with a sense of entitlement or have a zeal for change and strong social conscience. So while there is a danger of stereotyping this diverse group, employers still need to work out the best way to attract and retain the most talented. Today’s graduates have enjoyed much higher quality university accommodation and facilities than previous generations, and the flexibility of the modern day campus is clearly influencing their work choices. Unlike the generation before them, recent graduates place double the importance on flexible work and work-life balance than they do on their earnings to chart their success. A Bright Network study of over 2,000 of the country’s top graduates also found that high priority was placed on a clear path for advancement over and above high earnings.

March 19, 2016

The Insight newsletter for March 18 is available to view online ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace design

In this week’s Insight Newsletter; Mark Eltringham on the seven ways flexible working is chaining us more firmly to work and why there are more ways than one of providing recyclable office furniture. Google scales back its plans for its Californian campus; US businesses waste up to $1.8 trillion annually on mundane tasks; new guidance is published on delivering sustainable fit outs; and many organisations only hold on to paper-based document for their signature. Confirmation that companies that don’t offer their employees a convenient location and appealing workplace are more likely to lose them; Hong Kong and London are the world’s most expensive office locations and the unhealthy effects of commuting by car. Download our latest Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 18, 2016

Google submits revised plans for California headquarters ⁰

by Mark Eltringham • Architecture, Case studies, Flexible working, News, Technology, Workplace design

Google’s ambitious plans for a new headquarters complex in California have been dramatically scaled back after the original plans were rejected by the City of Mountain View authorities. The original project came into question last year when it was revealed that Google’s plans were seen as overly ambitious given that they were competing for available space with LinkedIn’s plans for an office on adjacent land. The new plans, created by Heatherwick Studio and Bjarke Ingels Group share many of the same objectives however, including an open design, extensive landscaping, a focus on both work and leisure facilities and a flexible and sustainable design. The new schematics present it essentially as Centre Parcs populated by hipsters. As one Insight contributor convincingly argued recently, this sort of design is impressive and ideal for Google but should not be taken as a blueprint for anybody else.

March 17, 2016

Flexible working increasingly the norm for financial services firms ⁰

by Mark Eltringham • Flexible working, Technology, Workplace design

Flexible working is on the way to becoming the norm in financial services with the average employee spending 39 percent of their time working remotely, according to new research from tech consultancy Intercity Technology. The company surveyed a mere 100 employees from different organisations within the financial services market to gain insight into their workplace habits so you may want to treat this carefully. The respondents also thought this proportion of time spent remote working would increase in the next two years to 41 percent, with an ever increasing adoption of technology-led solutions in the workplace. Additionally, the surveys suggests that 70 percent of employees believe using a device of their own choosing positively impacts the way they work with their colleagues, with the biggest specific benefits identified as flexibility (51 percent), more productivity (42 percent) and improved collaboration (33 percent).