September 30, 2015

Human error remains the leading cause of data loss for UK organisations ⁰

New research suggests that human error is still the leading cause of data loss for UK organisations. According to the study from technology security firm Databarracks, based on responses from 400 IT decision makers, around a quarter (24 percent) of organisations admitted to a data loss caused by a mistake by employees over the last twelve months. Other high-scoring causes of data loss included hardware failure (21 percent) and data corruption (19 percent). Perhaps surprisingly, only a little over half of respondents (55 percent) had a specific disaster recovery plan in place and another 15 percent intended to create one over the next twelve months. This is in spite of the fact that a quarter (25 percent) of those surveyed admitted they had been subject to a cyber attack in the preceding year. As we reported this week, such attacks now cost the UK some £200 billion each year.

September 30, 2015

Case studies illustrate key role of HR in transformational change ⁰

by Sara Bean • Facilities management, News, Workplace, Workplace design

A growing understanding of the importance of breaking down silos between workplace disciplines has resulted in initiatives such as the launch of the Workplace Conversation. Now a new report from the CIPD and the University of Bath, features four change management case studies that demonstrate what can be achieved when HR becoming an integral part of the team responsible for designing and implementing all the processes required during periods of transformational change. The report, Landing transformational change: Closing the gap between theory and practice features BBC Worldwide, HMRC, News UK and Zurich UK Life and reveal that in all these cases, the HR function was most successful when it facilitated action, enabling managers to inject their own customisation to suit the needs of their divisions, rather than adopting a more centralised approach to implementing change.

September 30, 2015

Majority of people believe employers should publish gender pay gap ⁰

by Sara Bean • Legal news, News, Workplace

Over half of respondents to a new report into the gender pay gap are doubtful that men and women working at the same level or doing similar work earn the same – even though unequal pay is unlawful. Most of those who took part in the survey believe that employers should publish not only their overall gender pay gap but also pay data broken down by grade and job type. The new report by Business in the Community found that closing the gap matters to employees and its extent may impact how people feel about their employer, with respondents saying they may use publicly available data to inform decision making about their career. However, they would not act impulsively – instead employees want to discuss the pay gap openly with their employer, understand its causes and find out what action their employer is taking.

September 29, 2015

Cyber attacks cost global businesses over £200bn a year ⁰

by Sara Bean • Facilities management, News, Technology

Ashley Madison and Sony are the high profile victims of cyber-hacking, but with hacks becoming more prevalent, nearly half of firms are putting themselves in the firing line by having no comprehensive strategy to prevent digital crime, the latest Grant Thornton International Business Report (IBR) has warned. It says the total cost of cyber-attacks globally are estimated to be more than £200bn (US$315bn*) over the past 12 months and more than one in six businesses have faced a cyber attack in the past year. The UK government has classified cyber security as one of the four top threats to the UK, alongside natural disasters, international terrorism and military invasion. The global survey of 2,500 business leaders in 35 economies found that 15 percent of businesses have faced a cyber attack in the past year, with businesses in the EU (19 percent) and North America (18 percent) the most heavily targeted.

September 29, 2015

Fifth of employers not productive enough to afford Living Wage warns CIPD ⁰

by Sara Bean • News, Technology, Workplace

Although the UK has experienced two years of solid economic growth, a fifth (21 percent) of organisations are still stuck in survival mode and aren’t making the necessary investments in equipment or people to boost their productivity a new report from the CIPD has revealed. A further 29 percent of employers are failing to get the right balance between investment in their workforce and investment in technology and equipment. Investing in Productivity found a clear link between an organisation’s mindset and its approach to investment, which could help to explain the UK’s poor productivity performance in recent years. The CIPD’s chief economist Mark Beatson warns that too many businesses are being held back by an ‘ambition ceiling’ which is preventing them from making the productivity gains needed to achieve business growth and implement the new National Living Wage without risk of job cuts.

September 28, 2015

More people are working from home, but they can end up feeling lonely ⁰

by Neil Franklin • Flexible working, News, Workplace

More and more British workers are working remotely, from home and other locations, but they are growing increasingly disconnected from their colleagues. Those are the findings of two studies into new ways of working conducted independently by Plantronics and Regus. According to the Plantronics survey of 2,500 staff, flexible working was given another boost over this Summer in response to the (intermittent) good weather and industrial action by London public transport staff. During August, more than half (55 percent) of the workforce chose to work from home or remotely more convenient to them, the audio communications firm’s study found. On the flipside, the survey of 4,000 workers by serviced office provider Regus claims that almost two-thirds of employees who work from home miss mixing with colleagues and can feel lonely as a result.

September 25, 2015

Nearly half of UK workers complain of wasted time in office meetings ⁰

by Sara Bean • News, Technology, Workplace, Workplace design

If you’ve sat through meetings where half the participants pay more attention to their phone than the people in the room you’re not alone. A recent YouGov study commissioned by arvato UK found an ‘always on’ culture and raft of distractions at people’s fingertips mean an average 33 percent of workers confess to checking personal emails, social media or sending personal SMS messages during meetings. An astounding six percent of workers find it such a struggle to stay focused they even take naps during meetings. And despite new technology causing a distraction, old technology also plays a role in meeting efficiency, with almost half of workers (45 percent) experiencing delays and interruptions due to IT issues. A lack of discipline and poor adherence to best practice processes is another challenge, with 43 percent of UK employees regularly experiencing meetings that start late or overrun.

September 24, 2015

Colleagues more likely than managers to make people feel engaged at work ⁰

by Neil Franklin • Knowledge, News, Workplace

A new report from Oracle claims that the people most likely to make employees feel engaged at work are their peers rather than their managers. The study, Simply Talent, also suggests that employees think their employer’s HR function is least likely to have a positive impact on their engagement levels. The study, which sets out to understand the drivers and benefits of employee engagement in Europe, polled 1,511 employees at large European businesses. The survey claims that 42 percent of employees across Europe believe that their peers have the most positive impact on how engaged they feel at work, well ahead of line managers (21 percent) and business unit managers (7 percent) and HR (3 percent) Conversely, when it comes to negatively affecting engagement, employees believe the senior leadership team (19 percent) and line managers (11 percent) are the most responsible.

September 24, 2015

Unhelpful generalisations about generations based on hype, claims report ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

For the first time, the age span of people in any workplace is now routinely between 16 and 75, as more people work past 60 than ever before. This means the UK is experiencing the widest working demographic in living memory. Yet generalisations about generations may simply be unhelpful, a new study into employee benefits has concluded. The report by Martha How, reward partner at Aon suggests a trend towards generational segmentation is much too simplistic and not necessarily supportive of employees or employer’s needs. She argues that the common view that we now have five generations in the workforce, each with differing needs and preferences are being overplayed. In fact, there is often too much of a tendency drift into caricature – for example, that twenty-somethings aren’t interested in pensions, while fifty-somethings worry mainly about pension and health.

September 23, 2015

European commercial property markets set to hit eight year high ⁰

by Mark Eltringham • Cities, News, Property

Activity in Europe’s commercial property markets is at its highest level since 2007, according to a new report from Knight Frank. Transaction volumes hit €104.9 billion in the first half of 2015, an increase of nearly a third on the previous year, while investment for the whole of 2015 is forecast to exceed €230 billion. The study claims that these increases are being felt in local markets across Europe, with the two largest markets in the UK and Germany performing especially strongly, accounting for around a half of total investment. There were also major improvements in levels of investment Italy and Portugal as well as more activity in both Spain and Ireland (above). However, the report concedes that rental growth remain ‘patchy’ across the continent but forecasts that this will improve as pressure grows on the availability of space in major cities like Paris.

September 23, 2015

Commission welcomes appointment of new diversity champions ⁰

by Sara Bean • News, Public Sector, Workplace

The Equality and Human Rights Commission has welcomed the announcement of four new Whitehall diversity champions to help the Civil Service become more representative of modern Britain. In a National Audit Office report earlier this year, the NAO said that although Whitehall had made some progress on promoting diversity, it needed to place greater emphasis on departments’ valuing and maximising the contribution of every member of their staff. The report by the watchdog also concluded that the Cabinet Office was not using the data it holds on staff to manage workforce changes and hold departments to account. The new advisers, who include Paralympic swimming hero Chris Holmes, Director of Paralympic Integration for London 2012, will work to challenge policies and advise ministers and Civil Service leaders on increasing the numbers of people in the workforce from under-represented groups.

September 22, 2015

The worldwide demographic timebomb is transforming the workplace ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

There are a number of reasons why we shouldn’t be drawn into blindly accepting the narrative about Generation Y’s impact on the workplace. It seems the most important is also the least talked about. It is that the workforce is actually ageing in the world’s leading economies. While it may be true that 27 is middle -aged for employees at technology companies, for pretty much everybody else, shifting demographics, longer lives, improving health, falling pensions and changing personal preferences are likely to mean they stay in the workforce for longer. This is true in both the UK and US, where Millennials may make up the largest demographic grouping in the workplace but are still in a minority within an increasingly diverse workforce. The dynamics of these changes are playing out in different ways in different countries, but the forces are essentially universal.