September 8, 2020

Artificial Intelligence is critical to organisations, but many unprepared

A new report from information technology company Wipro Limited claims that enterprises of the future will be built on a foundation of Artificial Intelligence (AI), Analytics, Machine Learning, Deep Learning and Automation. According to the ‘State of Intelligent Enterprises’ report, these technologies are central to solving business problems and driving innovation. Most businesses consider AI to be critical to improve operational efficiency, reduce employee time on manual tasks, and enhance the employee and customer experience. More →

September 3, 2020

No, flexible working won`t mean the death of the office and the city

by Jane Parry • Features, Flexible working

When coronavirus lockdowns were introduced, the shift to flexible working and remote work was sudden and sweeping. Now the British government is hoping the return to the office will be just as swift – to help the economy “get back to normal”. But pushing everyone back to the office full time fails to recognise the many benefits that working from home has brought. It also fails to capitalise on this moment of change. More →

September 3, 2020

UK firms optimistic about COVID-19 recovery prospects

by Jayne Smith • Business, News

What impact is COVID-19 having on business confidence? And what recovery strategies are companies prioritising in response to the pandemic? Recruitment company Robert Half recently surveyed more than 1,500 executives to understand how they are responding to this ongoing period of unprecedented economic change. More →

September 2, 2020

Remote work and the coming race to the bottom

by Mark Eltringham • Comment, Wellbeing, Working lives

One of the most significant consequences of the 2008 economic crash was a remarkable shift in the nature of employment. The recession led to a surge in the number of people categorised as self-employed. The numbers have been increasing ever since, albeit at a more stable rate. By the end of 2019, the number of self-employed people in the UK exceeded five million people for the first time. That’s fifteen percent of the workforce. More →

September 2, 2020

Stress and burnout threaten the benefits of working from home

by Jayne Smith • News, Wellbeing

A new study by Adaptavist, suggests the threats to long-term productivity and employee wellbeing posed by improvised solutions during the transition to remote work. Overall, 82 percent of people report they are equally (47 percent) if not more productive (35 percent) working from home, and company-wide communications have improved during the pandemic. However, the lack of a shared understanding of which tool to use and how to communicate with it, combined with the ‘always on’ nature of working from home, brings added stress and motivational challenges for remote workers. More →

September 2, 2020

Video call fatigue amounts to millions of unproductive businesses hours

by Jayne Smith • News, Technology, Wellbeing

A recent study, which was commissioned by Bayfields Opticians & Audiologists and questioned 2000 people, claims people spent an average of three hours and 12 minutes each week on video calls – an increase of 120 percent compared to before lockdown. Connected Brits admit to spending hours getting ready for work-related video calls during lockdown and struggling to get back into the zone once the call is over, leading to millions of hours of ‘wasted’ work time since lockdown.

August 26, 2020

There is more to lighting a space than meets the eye

by Carolina Florian • Environment, Features, Wellbeing, Workplace design

The best lighting design is the one you don’t notice. Coco Chanel once said: “dress shabbily and they remember the dress; dress impeccably and they remember the woman.” It’s the same with lighting. If you notice the light sources, and you can feel annoyed by them, then the design just doesn’t work. Essentially, there’s more to lighting than first meets the eye. More →

August 26, 2020

Office furniture giant Steelcase achieves carbon neutral status

by Freddie Steele • Company news, Environment

US based office furniture giant Steelcase has announced it has achieved carbon neutrality for its own operations. The company also announced new 2030 goals that have been validated by the Science Based Targets initiative. Building upon this momentum, the firm has established a goal to become carbon negative by 2030. More →

August 20, 2020

Working from home and the future of work. How quaint

by Mark Eltringham • Comment, Flexible working, Technology

In 1962, a professor of communication studies called Everett Rogers came up with the principle we call diffusion of innovation. It’s a familiar enough notion, widely taught and works by plotting the adoption of new ideas and products over time as a bell curve, before categorising groups of people along its length as innovators, early adopters, early majority, late majority, and laggards. It’s a principle bound up with human capital theory and so its influence has endured for over 50 years, albeit in a form compressed by our accelerated proliferation of ideas. It may be useful, but it lacks a third dimension in the modern era. That is, a way of describing the numbers of people who are in one category but think they are in another.

August 18, 2020

The challenge for the office is to stay relevant

by Ben Capper • Comment, Workplace design

The world is going through some painful changes at breakneck speed. As a result, the word unprecedented has reached number one spot on our ‘words to avoid’ list. What’s the big deal with unprecedented anyway? Our obsession with all things unprecedented taps into our fear of the unknown. But life itself is an unknown: Life is beta. Nothing is permanent. Every single day things happen that are unprecedented. Damn, said it again. More →

August 12, 2020

The death of the office? Wait a minute

by John Williams • Comment, Property, Workplace design

I have observed with some disbelief the numerous articles that have heralded the “death of the office” and other click-bait driven headlines. It makes for a fun read but fails to really understand exactly what the office is for and how the modern workspace is actually used. The best way to take a view of this is to understand why we will be desperate to return to the office and why organisations should be doing everything they can to ensure it does. More →

August 11, 2020

UK faces urgent AI skills gap, Microsoft report claims

by Neil Franklin • AI, News, Technology

The UK is facing an AI skills gap that could leave companies struggling to compete with rivals from across the world, a new Microsoft report claims. The research, entitled AI Skills in the UK, also found that businesses in this country use less AI than firms overseas, and when they do it tends to be less advanced. UK organisations are also less likely to be classed as “AI pros” compared to the global average (15 percent versus 23 percent), and the UK has a higher failure rate of AI than the global average (measured by the number of projects generating no commercial value – 29 percent versus 19 percent). More →