Search Results for: transformation

October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

October 18, 2016

UK marketers suffering from tech-induced anxiety, survey claims ⁰

by Neil Franklin • News, Technology

More than half (55 percent) of marketers in the UK are struggling to cope with the accelerated pace of digital transformation – up 7 percent since 2015, Adobe’s annual Digital Roadblock study claims. The report – which surveyed 450 marketers in the UK– found that Brits suffer from more tech-induced anxiety than their peers across the region: an average of 44 percent of marketers in Europe worry about their technology-based skill sets, 11 percent lower than the UK. Of the marketers surveyed, three-quarters (74 percent) feel that they need to implement new technologies within their marketing strategies in order to succeed, but just over half (54 percent) feel that they actually have the skills to do so. When it comes to technology skills, there’s an obvious gap between demand and reality: while 41 percent of respondents cited being a ‘tech-savvy’ early adopter of new technologies as the top attribute of being a marketer, only 15 percent actually identify as ‘tech-savvy’ themselves. In fact, more UK marketers identify as ‘tech challenged’ (20 percent) than ‘tech savvy’, and the number of ‘tech-savvy’ marketers has dropped since last year, when nearly one in five (19 percent) identified as so.

October 12, 2016

Government set to extend groundbreaking One Public Sector Estate programme ⁰

by Mark Eltringham • News, Property, Public Sector

The UK Government has announced that it is to further extend its groundbreaking One Public Sector Estate scheme which supports local authorities and public sector bodies in the sharing and divestment of underutilised property. The Cabinet Office and Local Government Association have issued a joint announcement that 159 councils will join the next phase of the One Public Estate programme and that £7.5 million has been awarded to 37 partnerships made up of councils and public sector bodies. The funding will support cross public sector partnerships to work collaboratively on land and property initiatives leading to new jobs, new homes, joined up public services and savings for the taxpayer. The programme was initially launched in 2013 and has been extended to a number of local authorities and public sector bodies since

September 29, 2016

Podcast: bonuses, motivation and why business leaders might do well to steer clear of politics ⁰

by Mark Eltringham • Podcasts, Premium Content, Workplace

I recently took part in a podcast hosted by business transformation consultant Rita Trehan. My fellow guest for the CEO Outlook podcast was Hari Kalymnios, author, trainer and Leadership Speaker at The Thought Gym. The episode featured a lively discussion focused primarily on two topical issues. First asking whether bonuses are really needed to motivate staff and what business might do to take a more sophisticated, informed and nuanced approach to motivation. Then secondly, and against my better judgement, in the light of Jeremy Corbyn’s recent spat with Richard Branson, whether CEOs and business leaders should steer well clear of politics and politicians and how they might make judgements about what is appropriate in terms of the topics with which they should engage and how they might disentangle themselves from the wider issues that often result. You can listen to the podcast here.

September 26, 2016

HSBC moves 300 staff into coworking space in Hong Kong ⁰

by Mark Eltringham • Coworking, Flexible working, News, Property

The idea that coworking is primarily for the self-employed, tech startups and other small firms who can’t afford permanent offices in the world’s expensive cities has been challenged with the news HSBC has moved 300 staff into a coworking space in Hong Kong, according to a report in the South China Morning Post. The bank has rented the workstations in WeWork’s space in Causeway Bay, one of the world’s most expensive districts for offices and shops. The bank has taken out a large scale corporate membership with WeWork for the 300 members of its digital and transformation team. According to the report, a spokesman from CBRE claimed that the move is less about saving money than it is with providing short term flexibility in a time of economic uncertainty. However you view that, the bank is saving as much as HK$2.45 million a month with the move (£240,000 or $320,000). The annual cost savings are estimated at HK$23,640 per person.

September 22, 2016

The dramatic rise of the online gig economy revealed in new study ⁰

by Mark Eltringham • Flexible working, Knowledge, News

There has been a rapid increase in the online gig economy worldwide, according to new research from the University of Oxford. The study is based on the results of the University’s Online Labour Index which measures vacancies and activity on websites and apps related to the gig economy. It found that employers in the US are the biggest users of the online gig economy, defined as the use of workers procured over the internet for short term, piecemeal and project based work. Between May and September, US firms posted 52 percent of vacancies on the platforms followed by the UK at 6.3 percent, India at 5.9 percent, and Australia at 5.7 percent. The market grew by 9 percent over the tested period with growth fastest in the UK which saw a 14 percent increase in activity. The data also showed that software development and technology are currently the most sought-after skills. Creative and multimedia work is the second largest category, followed by clerical and data entry work.

July 25, 2016

Businesses worldwide ready to welcome robots into workplace ⁰

by Mark Eltringham • Property, Technology, Workplace

Businesses are ready to embrace the new era of robot workers, automation and artificial intelligence, according to a new report. The Robotic Workforce Research study by AI specialists Genfour claims that more than half of respondents globally are ready to embrace the arrival of robots in the workplace. Almost half of respondents believe that between 10 and 30 percent could be subject to automation. Across all businesses in the UK and US, 94 percent responded that they would either embrace robots or felt a robotic future would be inevitable. Almost half (46 per cent) of UK businesses say they are set to welcome robots at work. A similar proportion (47 per cent) believe it is inevitable, and a third (32 per cent) believe they’ll be able to automate as much as 20 per cent of their business as soon as the technology becomes available. Just seven per cent are worried robots would steal jobs and 16 per cent currently have not planned automation.

July 22, 2016

Employees in high performing organisations four times more engaged ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Whether or not you raise an eyebrow every time you hear about the need for employee engagement, there is a growing body of research which links engagement to performance. A new report claims that 80 percent of UK employees who say they work for high performing organisations are engaged compared to only 20 percent of those working for low performing organisations. And 80 percent of employees who think their organisation is customer-centric are engaged. This is five times more than employees who don’t think their organisation is customer-centric (17 percent). The highest performing employees are twice as engaged as the lowest, the survey by ORC International suggests. The survey found that overall employee engagement in the UK remained steady at 58 percent his year but the trends show that personal and organisational performance make a difference to engagement.

July 4, 2016

Government should stop using technology to put lipstick on a pig, says report ⁰

by Mark Eltringham • News, Public Sector, Technology

A new report from Brunel University London claims there needs to be a complete turnaround in the way governments and researchers think about how digital technologies can change the public sector. The report was published to coincide with the 11th National Digital Conference in London. The working paper, which invites feedback from practitioners in the field, explains how the only coherent way to achieve any real impact is to embed the potential of technology in the instruments that make governments’ policies real. Policy instruments are the tools that governments use to drive change in the economy and society and include licences, information campaigns and more tangible things like public services and infrastructure. The paper, entitled; Digital Government: Overcoming the Systemic Failure of Transformation, claims that even the most recent approaches still come from the perspective of technology, not the core policy-making functions of government.

June 24, 2016

Small businesses outpace larger firms in adoption of virtual working ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

${9f354208-5623-47fc-9edf-1efb90f919df}_V9_launch_LP_lrg_1$ Around two thirds (60 percent) of knowledge workers in small and medium sized businesses in the US, UK and Germany now use virtual working technology that is internet or cloud-based in their professional roles. This figure is higher than in companies with 500 or more employees (53 percent). These are the findings claimed by the Way We Work Study commissioned by unified comms firm Unify. Surveying 5,000 British, American and German knowledge workers, it explores people’s attitudes and expectations about their workplace. Knowledge workers at SMBs expect to see large changes in their jobs over the next five years. More than a third (38 percent) believe their roles will not exist after this period, and almost two-thirds (64 percent) thinking they will be substantially different. On the subject of trust, 76 percent of SMB knowledge workers feel they are listened to in their organisation, compared to 71 percent in larger companies.

June 6, 2016

How performance data can help enhance your employment metrics ⁰

by Andrea Hak • Comment, News, Technology, Workplace

The rise of data based applications has brought about a new era for the HR department. Processes developed in the 70s are now going through a transformation, with tools for gathering more accurate reports based on people analytics. But what exactly can you do with this information? The main objectives of every organisation, is to boost engagement, lower turnover, provide effective training & development and attract great talent. Aside from turnover, these objectives are difficult to measure. How do you measure engagement or the effect of a training programme? This is especially difficult when your company only tracks performance annually. Data based on continuous feedback is providing new answers. There are four ways it can help: by measuring and tracking engagement; give you better insights into the causes of turnover; helping you develop a feedback culture and enabling your organisation to create better hiring and recruitment strategies. We take a closer look at these below. More →

June 3, 2016

Commercial real estate failing to meet sustainability standards ⁰

by Sara Bean • Environment, Facilities management, News, Property

There is an urgent need for more action and greater leadership in tackling sustainability requirements in commercial real estate. Just a handful of large companies are meeting sustainability challenges, according to Bilfinger GVA’s sixth Green to Gold survey on the risks of rising sustainability pressures and market demands, with the progress being made not as strong as expected. Although 84 percent of respondents acknowledged that they have a sustainability strategy in place, there are still huge gaps that need to be filled in order to meet appropriate standards. Only 50 percent admitted to assessing operational energy efficiency, whilst 63 percent are not assigning specific figures for the costs or benefits of sustainability issues in investment appraisal calculations. Added to this, 43 percent are yet to assess their portfolio’s risk profile with regards to Minimum Energy Efficiency Standards. This means the industry now finds itself with more to achieve in significantly less time.