December 19, 2023

Flexible working is delivering the gift of seasonal productivity

by Frank Weishaupt • Comment, Flexible working, Technology

Employees have made it clear that they are keen for flexible working arrangements to stay. In fact, according to the Owl Labs 2023 State of Hybrid Work report, 40 percent of employees would decline a job if they were required to be in the office five days a week. With the festive season in full swing, employees will look to utilise the benefits of flexible working as they return home to their families. (more…)

December 19, 2023

How employers should navigate the ICO’s guidance on monitoring workers

by Anthony Woolich and Michelle Chance • Comment, Technology

As technology continues to advance at a rapid pace, so does the prevalence of firms monitoring workers and the sophistication of the tools available to employers to monitor their staff’s activities. Hand in hand with the increasing prevalence of workplace monitoring tools are concerns that their excessive use may infringe workers’ data protection and privacy rights. Employers must take heed of recent ICO guidance to ensure they do not fall foul of the law in pursuit of the hoped for benefits of workplace monitoring, such as boosting productivity and profit. (more…)

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. (more…)

December 7, 2023

Has digital transformation led to an upsurge in workplace disinformation?

by Garry Paxinos • Comment, Technology

You don’t have to look far to find misinformation. Just a few weeks ago, amid the aftermath of the coup in Niger, online platforms were being inundated with false information, intensifying tensions surrounding the nation’s future. This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims about Algeria’s military involvement, and inaccurate assertions about banning uranium export to France. (more…)

November 29, 2023

One year on from generative AI hype, people are scared and excited about its use

by Jayne Smith • AI, News, Technology

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. (more…)

October 9, 2023

Organisations routinely undervalue and overlook talent of older workers

by Neil Franklin • News, Workplace

New data from Generation, an employment non-profit, and the Organisation for Economic Co-operation and Development (OECD), claims that employers need to radically rethink how they approach midcareer and older workers. The Midcareer Opportunity: Meeting the challenges of an ageing workforce report outlines insights from OECD data and from an eight-country survey of thousands of employers, job seekers, and employees in Europe and the US. The research in Europe was funded by Google.org, and in the United States by Clayton, Dubilier & Rice. (more…)

September 18, 2023

Smart technology needs to start with people if it wants to get smarter

by David Sharp • Features, Technology, Wellbeing

“My engineering students had come to class with technology on their minds.” So says artist and design researcher Sara Hendren, author of What a Body Can Do: How we Meet the Built World. It’s a fascinating book in which she consciously pushes back against the prevailing narrative that so-called smart technology has a fix for every problem. As a professor teaching design for disability at Olin College of Engineering, Massachusetts, Hendren draws attention to the assumptions that drive normative behaviours to define what is a ‘problem’ in the first place. (more…)

September 7, 2023

Exploring the gender pay gap in Germany: a closer look at salary inequality

by Freddie Steele • Company news, Workplace

In Germany, just like in numerous other nations, the gender pay gap remains a subject of significant worry and discussion. The persistent issue of unequal pay between men and women, where women frequently earn less than their male colleagues for the same job, persists. This article seeks to explore the gender pay gap in Germany in more detail, investigating the underlying factors that contribute to this gap and considering possible remedies to tackle this problem. (more…)

July 18, 2023

CIPD says HR professionals should ‘lean in’ to artificial intelligence

by Jayne Smith • News, Technology, Workplace

The swift rise of generative artificial intelligence and its potential impact in the workplace puts people professionals at the heart of understanding how this fast-evolving technology can be responsibly used, and the business impact it may have, according to the CIPD. To support this change, the trade body has launched a new guide, Preparing your Organisation for AI Use, which stresses the importance of people professionals creating clear policies on the use of easily accessible, web-based generative AI tools such as ChatGPT and Google Bard. (more…)

June 29, 2023

Business leader express concerns about ethics and implementation of artificial intelligence

by Jayne Smith • News, Technology

A new survey of 1,000 global business leaders claims that although leaders say they understand how valuable artificial intelligence can be to their business, over two-thirds (69 percent) say their organisation lacks the skills to fully implement artificial intelligence (AI) and machine learning (ML). The report – AI IQ: Insights on Artificial Intelligence in the Enterprise [registration] – also suggests that the majority of business leaders believe humans should be involved in AI decision-making, citing ethical and data concerns. (more…)

June 16, 2023

Even when machines make better decisions than humans, people still override them

by Jayne Smith • News, Technology

Machines can make better decisions than humans, but humans often struggle to know when the machine’s decision making is actually more accurate and end up overriding the algorithm decisions for worse, according to new research from academics at ESMT Berlin, This phenomenon is described in the paper as algorithm aversion, and is attributed to an inherent mistrust in machines. (more…)

June 8, 2023

What are the main issues that stop people embracing change?

by Jennifer Bryan • Comment, JB, Workplace

Many times we talk about resistance – the resistance to change – how we manage it, the reluctance of having to deal with it, the disruption it causes either positively or negatively. But rarely do we talk about why people are resisting – what is driving the resistance. (more…)