Search Results for: commercial

Firms still paying lip service to digital transformation, but change may be coming

Firms still paying lip service to digital transformation, but change may be coming 0

by • News, Technology, Workplace

Britain’s biggest businesses risk being disrupted by the pace of technological change because their senior leaders are paying lip service to the need for digital transformation, according to a study from tech startup AVADO. The study of senior managers responsible for the learning and development (L&D) of staff at Britain’s biggest firms with turnovers of over £100m found that the need for digital transformation is accepted, almost universally, among respondents. 86 percent say they have assessed the business risk of not taking action and 88 percent have taken steps to address this. Yet, despite 93 percent of L&D professionals saying a digital transformation strategy is in place, the report suggests critical top down buy-in is missing. Yet, a second report from recruiters Robert Half suggests that a growing number of firms in the key finance sector are now actively recruiting to improve their digital transformation strategy.

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Technology that creates a virtual office is biggest catalyst of change in the workplace

Technology that creates a virtual office is biggest catalyst of change in the workplace 0

by • Facilities management, Flexible working, News, Technology, Workplace, Workplace design

Companies are increasingly using sophisticated technology offerings as a way to attract and retain talent, as faced with a competitive hiring environment, and rising occupancy costs they must create a user experience that makes employees more efficient and effective and the office the preferred place to work. This is according to CBRE Research’s latest Global Prime Office Occupancy Costs report (registration needed) which found – not uniquely – that technology is the biggest catalyst of change in the workplace today, as mobile devices, virtual networks, videoconferencing and cloud storage create a seamless transition from the physical workplace of the 20th century to the virtual workplace of the 21st century. This technology is also being used by occupiers to understand and manage their occupancy patterns in sophisticated ways and create an environment that maximises employee efficiency.

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Workplace wellbeing is now embedded in the very bricks and mortar of the building

Workplace wellbeing is now embedded in the very bricks and mortar of the building 0

by • Comment, Wellbeing, Workplace design

For some time now, the debate about how the workplace adds to the bottom line of an organisation has focused increasingly on the subject of wellbeing. There are plenty of good reasons for this, with the issue subject to both the push of employers as well as the pull of employees. Everybody thinks it’s a good idea and it’s easy to see why. Wellbeing is about business ethics, recruitment and retention, productivity, physical and mental health, work-life balance, absenteeism and the management of a flexible workforce, and all the other things that underpin the success and health of an organisation and each individual. It suggests a more positive approach to the workplace than either health & safety or occupational health, both of which remain disciplines more focused on reducing risk and harm than promoting positive outcomes, as is the case with wellbeing. Neither is it about something as raw and nebulous as productivity, which remains difficult and even impossible to measure for knowledge and creative workers and only offers a single dimension on a key workplace issue anyway.

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Nearly half of occupants say their building’s toilet facilities need some improvement 0

by • Facilities management, News, Wellbeing, Workplace design

Most FMs would tell you that the state of the workplace toilets is often one of the main determinants by occupants on how well the facilities department is doing its job. So it’s disturbing to learn that according to a new survey a significant number of employees have cause to complain about the state of their workplace toilet facilities. The research, carried out by the Association of Plumbing & Heating Contractors claims that 16.5 percent of people are unhappy at work due to the condition of their employer’s toilets which is having a negative impact on their levels of engagement. Their research found 43.8 percent of the people surveyed felt their workplace toilets needed to be better maintained. And when asked if their workplace toilets require updating or refurbishing, 44.4 percent said they did. London seemingly has the worst workplace toilets with 50.9 percent of workers surveyed believing they need to be better maintained and require refurbishing.

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Three quarters of HR professionals expect Brexit to escalate the war for talent

Three quarters of HR professionals expect Brexit to escalate the war for talent 0

by • News, Workplace

New research claims that, as a result of the UK’s decision to leave the EU, nearly three-quarters of HR professionals (72 percent) expect the war for talent to intensify, and nearly two-thirds (61 percent) predict further difficulty recruiting senior and skilled employees over the next three years. The latest CIPD/Hays Resourcing and Talent Planning Survey of more than 1,000 HR professionals found that recruitment difficulties are already being reported by three quarters of HR professionals (75 percent), and nearly two-thirds (65 percent) agree that the skills needed for jobs in their organisation are changing. Professionals with leadership (58 percent), digital (54 percent) and commercial awareness skills (51 percent) are most likely to increase in demand over the next 12 months.

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Settings and serendipity define workplace design at Clerkenwell Design Week

Settings and serendipity define workplace design at Clerkenwell Design Week 0

by • Comment, Workplace design

Because a vast show like Clerkenwell Design Week is about as easy to digest as a whale omelette, visitors often find themselves discussing with other people what is worth seeing and, perhaps more importantly, what they think its themes are. At this year’s show, the fine weather meant it was possible for people to occupy the pavements with a drink and share a general feeling that in terms of workplace design, there were few, if any, standout products and that most of the themes were now pretty well understood.

There was a great deal of talk about the need for privacy, the creation of a choice of settings in which to work, the influence of the coworking movement, wellbeing, agile working, Millennials, the intersection of design idioms from the domestic and commercial worlds and planned serendipity. These are now familiar subjects and, with the exception of a largely false narrative about Millennials, all in tune with the main concerns of occupiers and employees. They may be familiar but we should celebrate the fact that this in itself signifies not only growing sophistication in the demands of buyers but also the way we address workplace issues as a sector. Most tellingly, there is one common factor at the heart of each of the concerns addressed in the designs on show; people.

This marks a profound shift from the old hierarchical constraints that used to define office design. The idea that a building should be carved up and shared out semi-permanently between individuals based on their job and status for set periods of time now looks more and more archaic as each day passes. The modern workplace can be pretty much anything it wants to be and we should not take that for granted just because it’s been said before.

Boss Design

Boss Design

Encapsulating these ideas was a brand new range from Boss Design called Atom designed by Simon Pengelly. The business model of Boss has always meant it found itself at the intersection of various forms of design with a portfolio of products that could be used in a variety of settings, but Atom offers a fully resolved menu of elements that make the idea explicit.

Where once modularity in furniture design meant that parts fixed and tessellated, it now refers to a more freeform interpretation. This isn’t Lego modularity but something more organic, ingredients rather than parts.

The designs are very much focussed on people. These are the sorts of products that invite people to work in the ways that suit them best. Designers and office buyers are given the elements needed to offer employees choices but without any sense that solutions are prescriptive. As Simon Pengelly explained, it’s all very well having collaborative space but it only works if you’ve then got a space to do something with the ideas you’ve just shared. This was the best resolved system of products at the show and one very finely attuned to 21st Century office life.

Boss Design

 

Steelcase

The world’s largest office furniture manufacturer was pursuing similar themes while also sharing the stage with Microsoft, a firm with which it has just announced a global partnership agreement, focussed in large part on the forthcoming Surface Hub, previews of which were available at the event. The main focus of the firms’ approach was how work settings can be integrated with technology to produce working environments that foster creativity. In the accompanying presentation, we were told not only that this will be the main focus of office design in the coming years as machines take on most of our process driven work, but also that if office furniture firms want to survive the century, they’ll need to be talking about far more than office furniture which is perfectly true and equally applies to the whole workplace sector. This is not a time for one trick ponies.

Appropriately Steelcase offered up a number of settings to give people the chance to work creatively including a Respite Room. Offices may exist to bring people together but we always need time away from them.

Steelcase (and top)

 

Connection

Connection was one firm that made the link between wellbeing and domestic and commercial design explicit with a soft seating system called Hygge. This is a reference to the modish Scandinavian practice of hygge, which cleverly taps into our ongoing fixation with all things Nordic and our belief that they have a unique insight into how to achieve a work life balance and look after themselves. The firm was also on point with its new co.table which again expresses the overlap between domestic and commercial design as well as the increasing adoption of agile working models. Connection was also addressing the issue of acoustics and privacy with its elegant system of rooms, now a well-established requirement for shared spaces.

Connection

 

Spacestor

Another firm characterising the intersection of domestic and commercial design as well as the creation of room settings, Spacestor launched their new Palisades room divider system. Not screens but the sort of dividers used to break up space, as well as store and display objects. Spacestor were also showing their work pods, including options defined as railway carriage and phone booth.

Spacestor

 

Sit/stand workstations

Now almost as ubiquitous as the bench desk, sit/stand workstations have become mainstream in the UK as they have been for quite some time in parts of Scandinavia. In part this is down to the medicalisation of sitting down as a result of some well thought out but – in my view – slightly off the point PR. But it is also a signifier that firms are interested in the wellbeing of their staff, an issue about which it is impossible to be cynical.

So Staverton, Humanscale and others had nice products on show, but it is evident that as is true with bench desks (and toilets, come to that), the product itself exists in pretty much its purest form as it is. It is a worksurface with an actuator to make it rise and fall. It’s a good product, but one which you can hardly expect to see evolve.

Staverton

 

Task seating

Conversely, the design of task chairs has actually returned to a simpler form. Over the past 20 or more years, there had been a race to see who could offer users the most adjustments. So, where once the chair merely went up and down and rocked, every part of it had to be adjustable in at least one dimension and preferably three. An arms race, if you will. The result was a proliferation of controls around and underneath the seat.

Over the past few years, we have seen a reversal of this in favour of something more intuitive. Typical of this new generation of chairs are the se:joy from Sedus, Trinetic from Boss Design, various designs from Humanscale (who, it could be said, catalysed the development of chairs that work with the body rather than an instruction manual) and, new this year, the EVA chair from Orangebox which claims that by ‘refining the chair to just a few controls has allowed us to focus on maximising the range of adjustment it offers’. Counter-intuitive maybe but they’re right.

Orangebox

 

Flooring

Innovation in carpet design tends to come about as a result of the interrelationship of new materials and manufacturing technology and the designs each manufacturer can derive from them. There are some great products on the market, and each one has a separate narrative woven around it, if you’ll forgive the pun. These can range from the use of colour and trends forecasting, to environmental concerns, the crafts movement, biophilia and printing techniques.

In typical fashion, the major flooring showrooms at Clerkenwell Design Week had lively events programmes that highlighted trends in the market and are perhaps somewhat less product focussed than furniture showrooms. So, Interface focussed on the positive effects that design can have on people, Milliken hosted a series of events including a Design in Education debate with Jay Osgerby and Annie Warburton and Shaw Contract hosted several CPD accredited talks including one rejoicing in the title “Using virtual reality as a participatory approach for evolving spaces in our cities”.

Porcelanosa

 

Socialising

And, of course an event like Clerkenwell Design Week would be nothing without the chance to have a drink and a chat with friends and colleagues. The event this year was blessed with blue skies and temperatures in the high twenties, which is a mixed blessing if you’re hosting parties at one of the showrooms. Despite concerns that the warm weather would mean people swapping bars for studios, all the events seemed incredibly well attended, including those at Vitra and KI.

This is, of course one of the main aims of such exhibitions, to bring an industry together as one and with one voice, at least this year with regard to the aims and concerns of workplace occupiers and the people who work for them. In all senses, an event about people.

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Paul Goodchild is the Design Director of Fresh Workspace.

Every building on the planet must be net zero carbon by 2050 claims World Green Building Council

Every building on the planet must be net zero carbon by 2050 claims World Green Building Council 0

by • Architecture, Environment, Facilities management, News, Property

The building sector, which is responsible for global emissions roughly equivalent to those of the whole of China, must operate at “net zero carbon” by 2050 if global warming is to remain under two degrees Celsius, the limit enshrined in the Paris Agreement. According to a new report from the World Green Building Council (WorldGBC), there are currently 500 net zero commercial buildings and 2,000 net zero homes around the globe (well under 1 per cent of all buildings worldwide), requiring a monumental and coordinated effort by businesses, governments and nongovernmental organisations to bring the building sector within striking distance of Paris Agreement targets. The report defines ‘net zero buildings’ as highly energy-efficient buildings which generate or supply the energy they need to operate from renewable sources to achieve net zero carbon emissions, and lays out specific actions that the private sector, governments and NGOs can take to ensure all new buildings operate at net zero carbon by 2030 and that all existing buildings are renovated to operate at net zero carbon by 2050.

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Brexit uncertainty fails to impact London office demand, as occupiers push ahead with relocations

Brexit uncertainty fails to impact London office demand, as occupiers push ahead with relocations 0

by • News, Property

Since the announcement in June last year that Britain would be leaving the EU as a result of Brexit, there has been a widespread assumption that occupier demand, and hence wider market confidence in the commercial property market, would be knocked. Yet that does not seem to be the case, according to a study by real estate  advisers Knight Frank, who have tracked financial and TMT requirements over the last 12 months, and compared them to key years in the property cycle. The study claims  that the property market has mirrored the wider  UK economy, which has proved resilient following the vote to leave the EU. Firms have reported a shortage of skilled workers across a range of industries including IT, accountancy and engineering. Demand for staff is growing within all sectors and all regions of the UK, but there are fewer and fewer people available to fill the vacancies. A survey of UK CEO’s conducted by PWC at the start of the year reported that six in every ten respondents expected an increase in company headcount during the course of the year. Furthermore, a number of large international firms have acquired new offices, and many companies expanded across Central London including Expedia, WeWork, HSBC Digital and Zoopla.

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Third of office workers in the UK not taking the required amount of exercise

Third of office workers in the UK not taking the required amount of exercise 0

by • Facilities management, News, Wellbeing, Workplace

Third of office workers in the UK not taking the required amount of exercise

A third (35 percent) of UK office workers fail to get the National Health Service recommended exercise quota of 150 minutes per week,  a new survey commissioned by Pure Gym to mark Global Employee Health and Fitness Month (GEHFM), has revealed. According to the NHS website, it’s advised that adults between the ages of 19-64 should take part in at least two and a half hours of moderate exercise each week. However, approximately one in three office employees in the UK are currently falling short of these guidelines, with just over two thirds (73 percent) citing work pressures as a key contributing factor to this deficit. Top reasons noted for this lack of activity include, stress at work (17 percent), long commuting hours (15 percent) and insufficient lunch breaks (14 percent), with over a third (38 percent) of office workers attributing their exercise short fall to work related tiredness and fatigue.

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Reflection on facilities management and the people I’ve met along the way

Reflection on facilities management and the people I’ve met along the way 0

by • Comment, Facilities management

facilities management there and back againI’m in reflective mood. Yesterday was #WorldFMDay, I thought I should reflect on my affection for, and criticism of, Facilities Management (or Facility Management). It is merely one person’s perspective. But it may provide a viewpoint, perhaps useful (or not) for the younger professionals joining our sector. There are some great, varied, and sometimes well-paid careers ahead for people who pick up the education and variety of skills needed in today’s FM market. And to keep my friends happy, I’ll take the widest definition of FM that you may find! It is different in almost every organisation, and only limited by what one chooses to add to the FM portfolio. And the confidence shown in FM by the leadership of that organisation. That confidence is in the people who lead, manage and deliver FM – and there are some great leaders, managers and ‘do-ers’ around the world. It is a truly global sector.

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Sickness causing germs at the office desk mainly due to poor personal hygiene

Sickness causing germs at the office desk mainly due to poor personal hygiene 0

by • Facilities management, News, Wellbeing, Workplace

The number of sick days taken by office workers could be reduced if companies implemented a better cleaning routine and staff improved their personal hygiene, finds a new academic study. The workplace is ranked as one of the unhealthiest places you’re likely to inhabit on a daily basis, says Dr Lisa Ackerley, hygiene expert and visiting professor at the University of Salford, whose study revealed that the main cause of germs at the desk and keyboard is poor personal hygiene, with nearly 50 percent of office workers responding to her survey admitting they do not wash their hands after going to the toilet. Your hands and the surfaces you touch, including your office chair are germ motorways, she warns. Crumbs and spills encourage the growth of bacteria that can lead to stomach bugs, coughs, flu and even food poisoning. Bacteria and viruses that people bring back from the toilet multiply on the hard work surfaces of the desk and chair and remain infectious for 24 hours. More →

Three workplace managers walk into a bar … and the rest is no joke

Three workplace managers walk into a bar … and the rest is no joke 0

by • Facilities management, Features, Technology, Workplace, Workplace design

This is a long tale, but a worthwhile one to tell, and something that many of you will relate to, especially if you have anything to do with workplace design or management. Three managers walk into a bar. This is always a good place to start. They each have gender-neutral names, so I’ll leave you to work out whether they may be male or female. Not that it even matters in this context. Frankie gets there first. “Hi. Large glass of wine please. What do you have?” The bartender pauses, then replies: “We have … red … or … um … white. Um … oh, and fizzy and pink”. Frankie thinks for a moment, dismisses the idea of a cocktail or a short, then orders a beer. It’s a corporate training centre after all. What would you expect in a place like this? An extensive wine list?

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