Search Results for: employee experience

How workers are adapting their homes into offices

How workers are adapting their homes into offices

According to the results of a recent survey conducted by OnePoll on behalf of Citrix Systems, work has a completely new look as employees around the world adapt to the realities or working from home. Beds have become desks, bathrooms serve as conference rooms, kids and pets crash virtual meetings and cameras thought to be off capture awkward moments and sounds. Yet, workers remain as, if not more, productive and engaged. More →

Toxic workplace culture costs firms and the economy dear

Toxic workplace culture costs firms and the economy dear

toxic workplace cultureA new report from HR software provider Breathe, suggests that the cost of toxic workplace culture is around £15.7 billion per year in the UK. The report, The Culture Economy 2020 (registration), claims that 1 in 5 (21 percent) of SME employees alone quit their job due to poor workplace culture last year. More →

There are some behavioural insights you cannot afford to ignore

There are some behavioural insights you cannot afford to ignore

Behavioural insights combine psychology, neuroscience and behavioural economics with empirically tested results to understand and influence how people behave. These insights can be used to implement new policies more efficiently and successfully by nudging individual’s behaviour and shaping collective norms. More →

Picking through the workplace chatter

Picking through the workplace chatter

The Universe is a noisy place. Countless bodies chatter to each other against the backdrop of distant echoes from the Big Bang. Because we are curious, we have developed the technology to listen in and record the din and convert it from the electromagnetic vibration it really is into something we can sense with our ears. NASA has even produced a playlist of the noises from our own solar system and some of the objects we have propelled into it, which you can listen to here.   More →

Is salutogenic design the next big issue for the workplace?

Is salutogenic design the next big issue for the workplace?

Colleagues talk in a bright and lively office design

A number of progressive workplace issues have crossed into mainstream thinking over the past few years, and perhaps none more so than biophilia. It is now a principle that has become an issue talked about in the mass media, as shown by a recent CNN interview with one of Europe’s leading proponents of biophilic office design, Oliver Heath. The interview explores how biophilia taps into our embedded love of nature to evoke certain behaviours and emotions.

In turn this mainstream interest in biophilia is a sign of how organisations are looking at sophisticated ways of meeting a number of interrelated business challenges, not least engaging with employees and looking after their wellbeing while improving productivity. Biophilic office design has shown itself to have a number of demonstrably beneficial outcomes in this regard, both anecdotally and backed up by evidence.

It is also a very contemporary way of addressing issues of productivity and wellbeing. The approach adopted by enlightened employers is no longer focused on creating cultures and environments that do no harm, but rather on creating an environment and culture that fosters engagement, improves wellbeing, address stresses and pressures and helps them be more productive. It is now common for firms to have well defined wellbeing strategies in place. Nearly half of UK employers have a strategy already in place and 60 percent of CEOs say that the mental health of employees is their top priority, according to the Employee Wellbeing research report for 2018 from the Rewards and Employees Benefits Association.

Salutogenesis

Biophilic design plays an important role in this regard, but it is part of the wider of how spaces are created to improve people’s health and wellbeing. Because so many firms are now addressing this question in increasingly sophisticated ways, as well as biophilic office design we may be hearing a lot more about salutogenic design in the near future.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives[/perfectpullquote]

Salutogenesis is a term coined by the medical sociologist Anton Antonovsky and describes his research in the 1970s and 1980s into the links between stress and physical and mental health. He found that the traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives. He derived the term as an antonym to pathogenesis which describes how ill health is treated after a condition has become evident.

He was particularly focused on how different people respond to the ubiquitous presence of stress. He noted how certain people not only did not suffer the ill effects of stress that others found disabling, but enjoyed good health in spite of it. He explained this by suggesting that the issue was one of an individual’s sense of coherence, defined as “a global orientation that expresses the extent to which one has a pervasive, enduring though dynamic feeling of confidence that the stimuli deriving from one’s internal and external environments in the course of living are structured, predictable and explicable; the resources are available to one to meet the demands posed by these stimuli; and these demands are challenges, worthy of investment and engagement.”

He went on to conclude that ‘beyond the specific stress factors that one might encounter in life, and beyond your perception and response to those events, what determines whether stress will cause you harm is whether or not the stress violates your sense of coherence.’

According to Antonovsky the three factors that are essential for a sense of coherence are:

Comprehensibility: the sense that things happen in predictable ways and can be understood in a way that means the future makes sense
Manageability: confidence in an ability to respond to take care of things and respond to them appropriately and meaningfully and in a controlled wa
Meaningfulness: an understanding that things are worthwhile and have meaning and that we have good reasons for doing what we do and a sense of purpose

Salutogenic office design

It’s interesting to note that within the definition of sense of coherence there is a role to play for the external environment. In other words, it is possible to help people develop a sense of coherence in their surroundings, which we can take to mean both their physical and cultural environment. This subject has already been explored by designers and researchers but the current focus on wellbeing and design may mean that its real time is yet to come.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]Many designers are already adopting this approach whether they understand the salutogenic principles behind it[/perfectpullquote]

Alan Dilani, the Founder of the International Academy for Design and Health (IADH) and Co-founder of the journal World Health Design published a 2008 study into the link in the journal Design and Health Scientific Review, called Psychosocially supportive design: A salutogenic approach to the design of the physical environment, concluding that ‘while clinical practice focuses on treating illness, there’s also a raft of research to suggest that the quality of our everyday surroundings has a highly important role to play in sustaining wellness.’

Similarly Jan Golembiewski came to the same general conclusion in his 2012 paper Salutogenic design: The neural basis for health promoting environments from World Health Design Scientific Review. This kind of research is laying the foundations for a new way of considering building and workplace design in a way that focuses on wellbeing outcomes. Indeed, many designers are already adopting this approach whether they understand the salutogenic principles behind it.

When they make the workplace more manageable in terms of activity based working, control over ambient conditions, the ability to relax, the provision of ergonomic products and access to natural light and fresh air, they are adding to an individual’s sense of coherence.

When they make work meaningful with a sense of community, an understanding of how an individual’s role affects the organisation and wider world and how the firm cares for the environment, they are adding to an individual’s sense of coherence.

When they make the workplace and work comprehensible with wayfinding clues, colour, branding, landscaping, acoustics and sightlines, they are adding to an individual’s sense of coherence.

Biophilic design has already achieved mainstream understanding and it wouldn’t be a surprise to see salutogenic design as the next idea to cross over.

This piece first appeared on the What’s Up blog of Sedus

When it comes to the future of work, we only know what we don’t know

When it comes to the future of work, we only know what we don’t know

As the threat and reality of COVID-19 simultaneously sweep the earth, the only certainty is the uncertainty, which is the least favourable place for businesses and individuals. The complexities of this situation cannot be underplayed, with multiple layers to consider, from human health both physical and mental to world economies. Whilst COVID-19 may be a great equaliser in terms of its indiscriminate contagion, the response from governments has varied widely. More →

Microsoft Teams data shows how the way we work is changing

Microsoft Teams data shows how the way we work is changing

?In light of the numerous changes in daily behaviour across the world because of the coronavirus,?Microsoft has published the first edition of its?Work Trend .?It uses the Microsoft Graph of usage data to analyse productivity trends and observe how remote working scenarios are changing the way we connect with each other.  More →

So what sort of homeworker are you?

So what sort of homeworker are you?

With a plethora of social media posts advising us how to work at home, vlogs of employees making the best of their dining room set up and webinars about the new world of work, It’s about time to introduce a little light-hearted non-science into the mix. More →

People lose half an hour a week to poor acoustics

People lose half an hour a week to poor acoustics

According to new research by market researchers IPSOS and EPOS, 95 percent of audio end-users and decision makers experience problems relating to sound that affect their concentration or efficiency at work. Common complaints include being disturbed by loud colleagues (50 percent), overall noise levels in working environments (48 percent) and interruptions from colleagues (46 percent). More →

Humanscale offers new service of online ergonomic consultations

Humanscale offers new service of online ergonomic consultations

Humanscale, the designer and manufacturer of high performance ergonomic products, has built its business by focusing on the health and wellbeing of workers around the world. In these unprecedented times, where employers and employees are unexpectedly working from home full time, Humanscale’s team of board certified ergonomists is offering a new digital service that provides online ergonomic consultations, to ensure a healthy and comfortable home arrangement. ErgoIQ LIVE is a first-of-its-kind online ergonomic consultation tool that provides online, on-demand access to Humanscale’s skilled network of certified ergonomists. More →

Home working initiative to tackle worldwide pandemic response

Home working initiative to tackle worldwide pandemic response

Companies are in danger of losing top talent due to lack of flexible workingThe Royal Institution of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA) collaboration are to throw their weight behind an emergency initiative by Leesman, building a global pan-industry response group to the threat posed to the real estate and facilities management industries by Covid-19 and addressing the huge uptake in home working. More →

Loneliness has always been a workplace issue

Loneliness has always been a workplace issue

Loneliness is increasingly recognised as a serious issue in modern society. In the UK, the Office of National Statistics reported that 5 percent of adults feel lonely ‘often’ or ‘always’, with further 16 percent of adults reporting feeling lonely ‘sometimes’, equivalent to approximately 9 million adults suffering from loneliness to some degree. More →