March 17, 2019

Time to unlearn the time management system you learned at school

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful?

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 11, 2019

Northern English cities held back by lack of opportunities for low skilled workers

by Neil Franklin • Cities, News

Despite higher living costs, southern English cities such as Oxford and Exeter lead the country in their ability to provide opportunities for people with low skills. A new report from the Centre for Cities on low-skilled workers claims that employment opportunities are greater for people with fewer or no qualifications in southern English cities than those in the North or Midlands. The report Opportunity Knocks? claims that, despite higher living costs in cities in southern England, their stronger economies create significantly more jobs for people with fewer qualifications. More →

March 8, 2019

RICS and CIBRE to publish new book on diversity in the real estate sector

by Sara Bean • Company news, Facilities management, News, Property, Workplace

RICS and CBRE have announced the publication of a new book: Managing Diversity and Inclusion in the Real Estate Sector, which will be launched at MIPIM 2019 in Cannes. Co-authored by real estate veterans, Amanda Clack, Head of Strategic Advisory at CBRE and Judith Gabler, Acting Managing Director, Europe for RICS, the book places diversity and inclusion (D&I) at the centre of successful real estate and construction organisations. The book provides guidance to, and most importantly actions for professionals in the sector who want to make D&I an inherent part of the culture of their organisation. The book aims to educate the real estate sector about what D&I entails and how a D&I strategy can be implemented to secure future success. It presents a practical and easy-to-read guide that can help organisations and their leaders engage with and apply this agenda to win the war for talent in real estate and construction. It seeks to be about action not words and help those in the sector #BeTheChange.

March 4, 2019

Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

by Mark Eltringham • Comment, Features

We might think that an inability to absorb the vast amount of information generated by our fellow humans and their machines is something of a modern phenomenon, but we’ve always known we can have too much of this particular good thing. Distringit librorum multitude, wrote Seneca in the First Century. An abundance of books is a distraction.

March 1, 2019

National Employee Appreciation Day? What a joke!

by Helen Jamieson • Comment, Flexible working, Wellbeing

Today is (apparently) a hot new date for all employers’ calendars as we ‘celebrate’ National Employee Appreciation Day. This US import seems to be finding feet in UK workplaces as employers plan to hand out freebies, gifts and perks to their hard-working staff. We all like to receive a thank-you, and likely won’t turn down free cakes, boxes of chocolates, or an early-finish. However, ‘moments’ like these do nothing to improve employment conditions. They are often nothing more than hollow gestures, designed to show the outside world how great an employer is rather than demonstrate true appreciation.

February 25, 2019

A four day week, people-watching at work, the art of AI and some other stuff

by Mark Eltringham • AI, Facilities management, Features, Technology, Wellbeing, Workplace design

While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement.

February 21, 2019

Why the gender pay gap is an enduring challenge for many organisations

by Heejung Chung • Comment, Workplace

In April of 2018, large companies with over 250 employees were obliged to report their gender pay gap for the first time. Headlines that week were dominated by some of the surprise and shock of the extent to which women were paid less in majority of the companies reported, while for many women it just confirmed our hidden beliefs. There was a slight optimism, however, that there can only be progress. However, many companies who are reporting their new pay gap for this year show that rather than progress, many have increased their gaps. Why is this the case?

February 20, 2019

It is time for organisations to embrace the digital workplace

by Christian Brøndum • AI, Comment, Facilities management, Flexible working, Technology, Workplace

With the rise of both cloud-based technology and the worldwide gig economy, the last ten years of the 21^st century have seen some near-revolutionary changes in workplace practice. Entrepreneurs everywhere have been more than happy to make use of these developments, taking advantage of the new business models these changes have brought. For example, IDG found that 73 percent of the organizations that they surveyed have at least one application already in the cloud, and according to ONS, since 2010 there has been a 25 percent increase in the number of non-employer businesses in the private sector, a change attributed to the growing popularity of the gig economy. However, despite all the advances in workplace culture, thousands of workers in the UK are being left behind in outdated modes of work.

February 19, 2019

Cold noses and warm design; a review of the Stockholm Furniture Fair

by John Sacks • Comment, Workplace design

The scene was set when, on the final approach to Stockholm, the Captain announced that the city was ‘enjoying’ heavy snow and a temperature of minus 15 degrees C. Can the fair organisers be persuaded to move future events to balmy June? Probably not. But of course, everything works perfectly despite the weather, and interiors everywhere are beautifully warm.

February 8, 2019

A worthwhile workplace trends list, permanent beta, nudge nudge, think think and some other stuff

by Mark Eltringham • Features, Flexible working, Wellbeing, Workplace design

If there’s just one thing that makes my heart sink more precipitously than the word ‘trends’, it’s when it’s preceded by the words Top and Ten. So it’s nice to have been surprised by this list of workplace trends that displays the wherewithal and insight to call on those people in the sector who might have something informed and interesting to say about where it all might be headed this year. Don’t be put off by the headline, even if you’re as jaded as I am.

February 8, 2019

Finding the Goldilocks Point for collaborative workplace design

by Jonathan Hindle • Comment, Technology, Workplace design

One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design.