Search Results for: interaction

October 15, 2018

Some thoughts on the addictive power of workplace design

by Agustin Chevez • Comment, Workplace design

The search for some concoction or contraption to improve our performance at work is nothing new. Lawyers, bankers and other professionals have famously used performance-enhancing drugs to gain a competitive advantage. But the design of a workspace can actually have similar effects on those who create it, consume it or pursue it. And, just like a drug, workplace design can have good and bad effects. Instead of chemicals, design manipulates space to change behaviour. An increase in the length of a lunch table, for example, can encourage people who did not know one another to interact more.

October 10, 2018

The Genesis of ideation and the places we go to have our best ideas ⁰

by Giuseppe Boscherini • Facilities management, Features, Technology, Work&Place, Workplace design

Because collaboration, creativity and innovation are increasingly perceived as key objectives and differentiators of performance, the genesis and mechanisms behind ideation and creativity are an an integral part of both business and personal development. As a consequence, there is growing interest in the way the physical attributes of work settings may influence or even trigger creative behaviour. The cliché of the shower as one of these favourite places comes to mind and yet experience does show that the idea of seeking a setting, a “zone” if you will, for a specific purpose is intuitively right. This needn’t be a retreat or cocoon, as is often assumed, but can also be a crowded, busy, noisy place, which might explain why so often the most animated work conversations move out of the office shop into the coffee shop. Equally, highlight events or special meetings tend to be held in a “venue’, often dressed for the occasion.

September 23, 2018

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

by Mark Eltringham • Facilities management, Features, Flexible working, Technology, Workplace design

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on finding the right place to meet; and Chris Kane on how to bridge the gap between people and places in a modern context. You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; visit our events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

September 21, 2018

Generations divide on the role of Artificial Intelligence in the workplace

by Sara Bean • AI, News, Technology, Workplace

We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same. More →

September 13, 2018

You should not expect the coworking bubble to burst anytime soon

by Kathryn O'Callaghan-Mills • Comment, Coworking, Property, Workplace design

Coworking is not the norm yet, but it is headed that direction. In fact, a sign of its success is the fact that it has moved from being labelled a fad to asking if it is a bubble about to burst. Here’s a short answer: it is not going to go pop, fizzle out or run out of steam anytime soon. Why would it? Coworking is not something driven by real estate and developers. It reflects how our society is changing.

September 13, 2018

Call for employers to do more for older workers

by Neil Franklin • Flexible working, News, Wellbeing

A new report from the charity and lobbying group the Centre for Ageing Better has called for employers to be more age-friendly and inclusive of those over 50, including doing more to tackle age discrimination in the workplace. According to the study, significant numbers of older workers feel they are being discriminated against at work because of their age, including believing they have been turned down for jobs (9 percent) and being offered fewer opportunities for training and progression (32 percent).

August 28, 2018

Senior managers unaware of high levels of employee mistrust

by Sara Bean • Legal news, News, Workplace

The new corporate governance code that comes into play early next year includes directives on how companies engage with their staff, but it is a voluntary code which will allow businesses to opt out if they wish. Now a new report suggests there is currently is a high level of mistrust towards senior UK managers, with just 16 percent trusting this group, according to the study. This is despite the fact that according to the research, carried out by Virtual College the majority (95 percent) of senior managers in UK businesses believe that their employees trust them. Employees rated their trust in different roles in the following order; co-workers – 57 percent, managers – 45 percent, team members – 42 percent and senior management – 16 percent. Trust in senior management was found to be considerably lower than trust in other positions such as middle management. The sectors that trusted senior management the least included; utilities (3 percent), legal (8 percent) and government services (8.7 percent).

August 21, 2018

How do you make your company culture work for everyone?

by Jonathan Richards • Comment, Workplace

Company culture is the bedrock of any business. And it has been thrown into sharp focus in recent months with many high-profile scandals hitting the headlines such as the discrimination case at Uber. In light of this, many businesses are now investing in – even living and breathing – their company culture. This is of course, great news for employees. Shouting about how your company culture is like being part of a family and how everyone mucks in together may have swayed a new recruits’ decision during their interview. However, have you stopped to think how accessible your culture will be to new team members? Close-knit can often translate to the ‘in-crowd’ and office politics can get in the way of a pleasant working environment if the culture is too close.

August 21, 2018

People might be more productive when supervised by a bad robot

by Freddie Steele • AI, News, Technology

We will have to get used to a lot more talk about how we interact with artificial intelligence and it might involve addressing some difficult ideas. Try this for a start. People might perform better on certain tasks when supervised by a ‘mean’ robot rather than a ‘nice’ one, according to a new study published in the journal Science Robotics (registration or subscription required). The study involved asking 58 young adults to complete a Stroop test which involves subjects stating the colour of font used in a written word. The difficult comes from the cognitive difficulty of identifying a colour when the word itself indicates a colour, for example when the word red is printed using a blue font.

August 12, 2018

The mere expectation that we check emails outside working hours harms our wellbeing

by Mark Eltringham • News, Wellbeing

Employer expectations of work email monitoring outside of normal working hours are detrimental to the health and wellbeing of not only employees but their family members as well. A new study suggests that employees do not need to spend actual time on work in their off-hours to experience the harmful effects. The mere expectations of availability increase strain for employees and their families, even when employees do not engage in any actual work.

July 5, 2018

Open plan offices may discourage communication, claims new study

by Freddie Steele • News, Workplace design

The usual rationale for open plan offices is that they help people to collaborate more effectively. But this premise is challenged by a new study from researchers at Harvard Business School which suggests that employees at two large Fortune 500 companies actually engaged in less face-to-face contact after switching to entirely open workspaces. As published in the journal Philosophical Transactions of the Royal Society B, Ethan Bernstein and Stephen Turban sought to conduct a real-world comparison of people’s behaviour in different types of offices to test a hypothesis that open plan layouts reduce communication.

June 28, 2018

Ten demonstrable truths about the workplace you may not know

by Kerstin Sailer • Comment, Facilities management, Features, Workplace design

The science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.