Search Results for: interaction

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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March 14, 2019

The negative entropy of workplace design and management

by Mark Eltringham • Comment, Workplace design

Immediately after the Workplace Trends Summit in London last October, Ian Ellison of 3edges and I retired to a side room to record an interview for a podcast over a glass of red wine. The main objective was to try to piece together a coherent summary of what we’d seen that day. Ian assures me the podcast (his are invariably excellent) will appear very soon, but I thought it would be worth exploring a theory I formed and rambled on about in our conversation ahead of the next Summit set to take place next week.

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March 6, 2019

Less time spent commuting is key to workplace wellbeing

by Neil Franklin • Flexible working, News

Lenovo has released a study on ‘Britain’s evolving workplace’ (registration). It claims that more than three quarters (76 per cent) of those that have no commute by working from home are overall satisfied with their job and a third (37 per cent) of those surveyed admit to choosing their current role based on its close proximity to their home. The report claims that the changing nature of the modern workplace benefits both workers and employers, with one in ten workers most productive outside of typical 7am to 6pm working hours and a quarter (26 per cent) wishing to work more flexible hours.

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March 5, 2019

Digital transformation offers great opportunities for firms, but at a risk

by Neil Franklin • News, Technology, Wellbeing

Digital technology can improve our lives but it also poses a major risk of widening social inequality and blocking opportunities for people without the skills to navigate the online world safely, according to a new OECD report. A mix of technical, emotional and social skills is a pre-condition for people to combine their digital and real lives in a balanced way, and to avoid the mental health problems and other risks linked to abuses of online technologies, the report says.

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February 17, 2019

Personal and social factors impact return to work after ill-health

by Neil Franklin • News, Wellbeing

Support from managers and colleagues, as well as a positive attitude, are most likely to enable a more long-term return to work for employees after a sickness absence, according to a new review of research led by the University of East Anglia (UEA). The review evaluated the impact of personal and social factors on sustainable return to work after ill-health due to musculoskeletal disorders, such as joint and back pain, and common mental health conditions, for example stress, depression or anxiety.

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February 12, 2019

UK workers demand better remote working options, claims Airbnb report

by Neil Franklin • Flexible working, News

UK employers need to provide more flexible and remote working options in order to attract the best talent, according to new research released by Airbnb for Work. Airbnb’s Future of Work report, the first of its kind from the platform, has revealed that the modern trend of remote and flexible working shows no sign of slowing down, and companies embracing this change stand to make the best hires. Workers in the UK are demanding more flexibility than ever, with 77 percent of respondents – and 84 percent of Millennials – agreeing that companies need to provide more remote options to attract talent.

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February 8, 2019

Post digital era offers the chance to create personalised experiences at work

by Neil Franklin • AI, News, Technology

The enterprise is entering a new “post-digital” era, where success will be based on an organisation’s ability to master a set of new technologies that can deliver personalised realities and experiences for customers, employees and business partners, according to the Accenture Technology Vision 2019 annual report that sets out to predict the key technology trends that will redefine businesses over the next three years. (more…)

February 8, 2019

Finding the Goldilocks Point for collaborative workplace design

by Jonathan Hindle • Comment, Technology, Workplace design

One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design.

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February 7, 2019

Maybe the time has come to shoot the workplace messenger

by Rob Harris • Comment, Flexible working, Wellbeing, Workplace design

I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme. But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way. Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies? Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say? (more…)

January 25, 2019

The state of the workplace right now? Everywhere and nowhere, baby ⁰

by Paul Carder • Comment, Facilities management, Features, Premium Content, Property, Workplace design

My trade is to ask questions about the workplace then make sense of the answers. That has been a particular challenge with the question, ‘what are offices today?’ What seems clear is that the various actors in the workplace ecosystem look at offices through very different eyes. Urban planning and development professionals still view offices as a distinct category of real estate and most real estate professionals view offices in terms of the delivery of floor space. Some things have changed,however. For some time, the hybrid economy of serviced offices has turned the product into a service. But, in many cases this has simply made the leasing of space simpler and more flexible.

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January 23, 2019

Work’s not working; to be productive we need to get creative

by Zoe Humphries • Comment, Workplace design

Productivity in the UK workforce is dropping; output per hour fell 0.4 per cent in the last quarter of 2018 compared with the previous and grew just 0.2 per cent on the third quarter of 2017, according to the Office for National Statistics. Yet the UK workforce log the longest hours in Europe, working 42.3 hours per week on average. Clearly something isn’t lining up. So we must surely ask the question, what is going wrong and what can we do to improve the situation?

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December 21, 2018

Are open plan workspaces truly evil or is this just fake news?

by Dr Caroline M. Burns • Features, Workplace design

A recently published paper describing the results of an academic study by Ethan S. Bernstein and Stephen Turban[1], both of Harvard, has become another unwarranted casualty of the debate within our industry and in the mainstream media on ‘open plan’ offices versus anything else. The researchers conducted two controlled studies in different organisations before and after a workplace refurbishment from dedicated cubicles to dedicated open plan (benching) neighbourhoods, and concluded that face to face interaction reduced significantly, while email and other digital communications increased in the new environment.