Search Results for: internet of things

January 24, 2017

The impact of technology on corporate real estate: A Panglossian future? ⁰

by Antony Slumbers • Features, Property, Technology, Workplace design

Amos Tversky and Daniel Kahneman introduced the concept of Loss Aversion in 1984, highlighting people’s tendency to strongly prefer avoiding losses to acquiring gains. Most studies suggest that losses are twice as powerful, psychologically, as gains. Lose £100 and we will feel a remorse that easily outweighs winning £100. In a similar fashion we find it very hard to see future positives when confronted with short term loses. We understand easily what we have lost but cannot imagine what there is to be gained. Furthermore, as Frederic Bastiat wrote in an 1850 paper, “That Which is Seen, and That Which is Not Seen”, man has a tendency to “pursue a small present good, which will be followed by a great evil to come, rather than a great good to come, at the risk of a small present evil”. Put these together and it is no wonder that, by and large, the future of work, corporate real estate and the workplace is so widely misunderstood.

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December 1, 2016

Study highlights the main causes of workplace disruption and irritation ⁰

by Neil Franklin • News, Technology

New research released by Samsung Electronics claims that UK small business workers are losing 5.5 hours a week because of workplace disruptions and irritations. Unsurprisingly, technology issues caused the most lost time, at an average of 27 minutes a day (or just over two hours per week). Crashing computers (92 percent) and slow internet (92 percent) were the two biggest technology factors annoying small business workers, closely followed by no access to emails (85 percent). Distractions caused by co-workers caused 22 minutes a day of downtime (just under two hours per week). Moaning (which annoys 84 percent of small business workers), eating loudly or messily (83 percent) and interruptions while talking (80 percent) were the biggest irritations. General office issues contributed 19 minutes a day (1.5 hours a week) in lost time. Being too hot or too cold (82 percent), uncomfortable seating (81 percent) and a messy workplace (80 percent) were the top frustrations.

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October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

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October 5, 2016

An enlightened approach is needed for the new era of artificial intelligence ⁰

by Mark Eltringham • Comment, Technology

One of the explanations for both Brexit and the once implausible idea of an obvious demagogue like Donald Trump assuming the world’s highest office is that we now live in a post rational world. In plain parlance this was best summarised by Michael Gove’s proclamation during the Brexit debate that we have all had enough of experts, but a growing number of intellectuals are starting to question whether we are seeing the roll back of the Enlightenment. The suggestion is, that in a world awash with information, we are retreating to a more visceral worldview. If the facts don’t fit with the way we feel, then they just have to go. While rationalists continue to invoke the ideals of Descartes, Locke, Hume, Paine, Voltaire and Spinoza, they are often doing so in a self-imposed echo chamber and so are genuinely horrified to find that there is an outside world that has little time for Reason with a capital R. This explains all you need to know about the post Brexit meltdown.

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August 4, 2016

Connectivity creep is driving more people to switch off their devices ⁰

by Mark Eltringham • Flexible working, News, Technology, Wellbeing

Fifteen million UK internet users have undertaken a ‘digital detox’ in a bid to strike a healthier balance between technology and life beyond the screen, according to a new Ofcom study. The study of around 2,500 people suggests that our reliance on the internet is affecting people’s personal and working lives, leading many to seek time away from the web to spend time with friends and family. Ofcom’s Communications Market Report 2016 finds that one in three adult internet users (34 percent), equivalent to 15 million people in the UK, has sought a period of time offline, with one in ten (11 percent) doing so in the last week alone. Of these digital down-timers, 25 percent spent up to a day internet-free; 20 percent took up to a week off; and 5 percent went web-free for up to a whole month. The most common reasons for taking a time out were to spend more time doing other things (cited by 44 percent) and more time talking to friends and family (38 percent).

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July 27, 2016

Bridging the UK’s persistent productivity and digital skills gap ⁰

by Mark Eltringham • News, Technology

Two of the most persistent and related structural problems facing the UK economy are the productivity and digital skills gaps. Earlier this month, the Office for National Statistics reported that there had been a further 1.2 percent fall in productivity. Part of the reason for this is that there is an underlying digital skills gap. According to a report from Barclays, nearly a third (31 percent) of working-age adults in the UK lack even basic digital problem-solving skills which places the country comfortably below the 37 percent average across OECD countries. Despite this, a mere 38 percent of UK employers offer their workers digital skills training, perhaps because on the other side of the coin, the UK ranks highly in what the report calls ‘digital empowerment’, which it defines as ‘the ability and desire to use one’s digital skills to work productively and creatively, and to have the opportunity to continually upgrade them to keep pace with changing technology’.

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July 27, 2016

Seven ways managers and employers can build trust in the workplace ⁰

by Matias Rodsevich • Comment, Knowledge, News, Wellbeing, Workplace

How many people in the workplace genuinely trust their managers and employers? It’s a question that we should ask because the answer unfortunately is not as many as you might think. It’s almost certainly well below what an organisation supposes or expects. For example, a recent study by strategic communications firm Edelman found that one in three employees don’t trust their employer. Another related study by consultants EY found that the number might well be even lower, with only 46 percent having trust in their organisation, and 49 percent in their line manager and team mates. This situation has been allowed to develop in spite of the fact that trust is one of the most important things we all need in the workplace. Without it we won’t have the environment we need for an effective feedback culture to grow and for people to feel engaged with what they do and for whom they work. So how can you help close the trust gap between employees and managers?

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June 24, 2016

Property and workplace experts have their say on the Brexit outcome ⁰

by Mark Eltringham • Architecture, Comment, Facilities management, Property, Workplace, Workplace design

Well, the results are in and the UK’s electorate has voted by a narrow margin for the country to leave the EU. There are likely to be other developments but whatever you make of the UK’s decision to vote to leave the EU – and I think it’s fair to say most independent people think it’s inexplicable – there’s no doubt that it will have a profound impact on the UK’s economy, relationship with the world, culture, working conditions and markets. What it will mean in practice won’t be apparent for months or years, of course, but that hasn’t stopped experts who work in the property, workplace, design, legal, HR and architecture sectors having their say on its potential implications. We’ll look at these specific issues in more detail going forward but for now, here’s a round-up of those we have so far, which we’ll keep updated throughout the day as the dust settles on what will prove to be a momentous decision for the UK, Europe and rest of the world.

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April 6, 2016

What Johan Cruyff can teach us about the contemporary workplace ⁰

by Andrew Brown • Comment, Facilities management, Workplace design

The Dutch (and to an extent, their north European neighbours in Scandinavia) are regarded as leaders in ideas on how to improve employee engagement, productivity, wellbeing and basically putting people ahead of the capital asset. It’s why people are heading off to Amsterdam this week for the Smart Workplace Design Summit. What you might not know is that this whole approach is deeply rooted in Dutch culture. There is a distinct Dutch way of doing things. FM World is planning to explore this in a forthcoming issue in May. In the article readers will hear from organisations like Veldhoen and their adherence to the concept of activity based working (ABW). Veldhoen has a philosophy about workplace and how to improve an organisations performance. It all hinges on ABW. They won’t bother working with you unless you buy into their way of doing things. This is very Dutch. And why not. It works: Veldhoen get results.

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December 10, 2015

Report claims we will probably all be using at least three devices by 2018 ⁰

by Mark Eltringham • News, Technology, Wellbeing, Work&Place

If you ever feel completely overwhelmed by the sheer amount of technology demanding your time and attention, rest assured that things are only going to get worse. A new report from tech analysts Gartner claims that as each new type of device enters the market, we don’t choose between it and what we already have, we simply add the latest addition to our technological armoury. This challenges the commonly held assumption that people choose between different devices as new ones emerge. The report suggests that by 2018, a typical user in a mature technological market will own and use at least three devices including phones, tablets, PCs and wearable tech. Worryingly, the study also suggests we will use more than two devices per person at any given time. The report suggests that during 2016, the installed base of devices will total 7.8 billion units worldwide and is on track to reach 8.3 billion units in 2018.

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July 13, 2015

Free Wi-Fi for agile workers is not quite as free as you’d like to think

by Mark Eltringham • Flexible working, News, Technology

One of the underlying drivers of agile working is supposedly the availability of ubiquitous free Wi-Fi. Yet according to new research, free Internet access may cost quite a bit more than firms might think. The study from Rethink Technology Research, Enterprise Apps Tech and iPass claims that North American and European business travellers spent at least £855 million in connectivity charges while on the road last year. The report, based on data from around 78 million business trips, includes the costs of 3G and 4G roaming data and paid Wi-FI connections that would have been cheaper of paid for in advance. The report is particularly critical of the practice of offering business users free Wi-FI with deliberately slow connection speeds to encourage them to pay for faster connections. It also highlights the well publicised problems of data security.

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July 11, 2015

Agile workers beat strikes + World’s healthiest building + 3D printed office

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace

In this week’s issue; Paul Carder points out agile workers were unaffected by tube and train strikes; Maciej Markowski says despite digital technological advances, companies still appear to value human interaction and Sara Bean suggests employers only encourage home-working when it is on their terms. Mark Eltringham finds two new reasons to dislike tall buildings and argues employers attempt to manage stress in the workplace in the wrong way. We learn that a Chinese 3D printing firm plans to print a fully functioning office in Dubai; Melbourne claims to have the healthiest workplace in the world and an alarming report finds that the Internet is reducing our ability to memorise and recall things for ourselves. Subscribe for free quarterly issues of Work&Place and via the subscription form in the right hand sidebar for weekly news, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.