Search Results for: management

October 26, 2017

Workplace design continues to lag behind the needs of modern working life

by Neil Franklin • Flexible working, News, Technology, Workplace design

Companies around the world waste potentially billions of dollars on under-utilised office spaces that are unfit for purpose and do not reflect the needs of modern workers, a recent benchmark study of over 100 workplaces claims. The study, Optimaze Workplace Review, from Finland based workplace analyst Rapal Oy took place during 2016, aggregates space utilisation data collected from 15 countries. The 330 observational space utilisation studies involved more than 6,600 walk-throughs of 111 buildings and 53,600 work spaces around the world to explore the working practices and environments of more than 23,000 people. It also includes a dataset of around 354 million observations of workstation use in total. The report’s main conclusion is that leadership teams are increasingly placing workplace management issues higher on their agendas, aware of the need to align spaces with new working cultures.

October 26, 2017

Gender, race, age and sex bias still pervades UK working life

by Sara Bean • Legal news, News, Wellbeing, Workplace

Gender, race, age and sex bias still pervades UK working life

One in four (27 percent) women have been victims of sexism in the workplace and ageism, racism and homophobia continue to mar the working lives of minority groups claims new research. With high-profile reports of sexual harassment and assault in the entertainment industry dominating headlines, the Office Culture report, from Opinium Research, examined gender, race, age and sex biases that pervade modern UK working life and found that over 2.5 million women (20 percent) report being a victim of sexual harassment in the workplace, yet two thirds (67 percent) of women who have experienced this have not reported it to their company. Similarly, despite a perceived cultural improvement in race relations, only half (55 percent) of those subjected to racial discrimination have reported such incidents to somebody in their company. However, ageism is the least reported of all with almost three-quarters (72 percent) of incidents going unnoticed; of those that did report ageism, a quarter (25 percent) of cases were not acknowledged. Action taken on incidents of homophobia were also low; with over a third (43 percent) of cases not being dealt with after the acknowledgement.

October 25, 2017

Frederick Taylor was a man of his time not a whipping boy for ours

by Mark Eltringham • Comment, News, Workplace, Workplace design

Everybody likes a pantomime villain, and for many commentators on management and office design, they don’t come more dastardly than Frederick W. Taylor. Not only do pictures of him betray him as wealthy, white and starched, his ideas and the language in which they are couched are totally out of step with the way we think now. So for anybody writing about enlightened contemporary management practices, it’s no wonder that it is almost customary to start with a rejection of Taylorism in general and his theory of scientific management in particular. The gist of Taylorism laid out in his 1911 book The Principles of Scientific Management is that work should be analysed to establish the most efficient way of doing it, the right person to do that work must be chosen and managers are there to make sure that it all goes to plan. As far as workers are concerned, what we now think of as Taylorism is best (and partly unfairly) summed up as:‘You’re not paid to think. Shut up and do your job.’

October 25, 2017

Wellbeing named as top priority for 2018 by human resources managers

by Neil Franklin • News, Wellbeing

A vox pop poll carried out by employee engagement firm Reward Gateway at a recent conference claims that wellbeing, pay and benefits and recognition will be the top employee engagement priorities for HR professionals in 2018. The research, which polled 565 HR professionals at Employee Benefits Live 2017, echoes two studies undertaken by the same firm earlier this year. These studies found that companies are looking to invest in areas which UK employees have said are crucial to them, but don’t feel as though their employers are adequately providing: wellbeing and recognition. As the top agenda point, the importance of wellbeing in the workplace was echoed in a study conducted in September 2017, which claimed that 22 million British workers, or 7 in 10 employees (71 percent), have felt stress or financial strain in the last five years. Despite these numbers, the same research also claims that a third of respondents said that their company currently offers no wellbeing programmes.

October 20, 2017

Office ping pong tables a waste of money as solution to low productivity

by Sara Bean • News, Technology, Wellbeing, Workplace, Workplace design

Over half (55 percent) of UK employees are productive for less than 30 hours per week yet UK employers plough money into quirky benefits that a majority of employees see as a distraction a new report claims. New research from Sage. ‘Why your workforce isn’t working’ found that while many companies invest in quirky benefits to keep staff happy, their employees aren’t impressed. Only 9 percent believe company outings are a valuable benefit, and even fewer were favourable on office games such as ping-pong – with only 6 percent saying they value it as part of the work experience. In fact, in some cases people felt these were doing more harm than good: with over half (55 percent) saying that they are distracting and decrease productivity. Commissioned by Sage People, the study spoke to 3,500 global workers to uncover what people really want from their employers. The UK findings show the disconnect between the benefits employers provide and what employees want.

October 20, 2017

Gulf in levels of employee engagement between US and Europe

by Mark Eltringham • Flexible working, News, Workplace

A new report from Gallup called The State of the Global Workplace (paywall although there is an information light executive summary) claims that only one in ten European workers are engaged with their work compared to 31 percent in the US and Canada. In the UK, British workers were found to be 11 percent engaged with around a fifth (21 percent) actively disengaged. The report cites American management practices as one explanation for the apparent gulf. One of the more notable findings from the study is that just 32 percent of Latin American residents aged 23 to 65 say they are employed full time for an employer compared to 56 percent of US and Canadian residents in that age range.

October 18, 2017

Calls for commercial property sector to have a greater focus on customer experience

by Mark Eltringham • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

October 17, 2017

Unequal access and usage could hold back potential of global digital economy

by Mark Eltringham • News, Technology

Digital technologies continue to make impressive advances. Internet infrastructure is improving and the usage of digital tools is growing. The social impacts of digital innovation have also become more pronounced in diverse fields. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report. The OECD Digital Economy Outlook 2017 says government policy has not kept pace with the digital innovation and transformation of economies and societies led by big technology firms. It calls on countries need to step up their efforts, invest more in education and skills and encourage greater use of advanced technologies like big data analysis and cloud computing, in particular by small businesses, to make the digital shift more productive and inclusive.

October 16, 2017

Third of employees complain employers do not offer any wellbeing programmes

by Sara Bean • News, Wellbeing, Workplace

Over half of employees would choose a company that cared about their wellbeing, over one that pays 10 percent more, a new survey claims. According to the research by Reward Gateway, over 22 million British workers, or seven in 10 employees (71 percent), have felt stress or financial strain in the last five years, however, a third of workers said their company currently offered no programmes and just 29 percent of respondents said that their company currently offers a physical programme. The findings also suggest a disparity of opinion between employee and employer. While over half (51 percent) of employers agree that their company shows they care about employees mental, physical and financial wellbeing, only 14 percent of employees say that their company couldn’t do more to show they care. But employers too would benefit from taking a more proactive approach to wellbeing, as more than half (52 percent) of UK employees agree that they would choose a company that cared about their wellbeing over one that pays more.

October 12, 2017

Working conditions and office design shown to impact on employee performance

by Sara Bean • Facilities management, News, Wellbeing, Workplace, Workplace design

New evidence of a strong correlation between productivity, creativity and even profitability with employee working conditions, such as: light, air, noise, health, culture, design, movement and the quality of furniture have been established in a new report. The syndicated research project, Wellness Together, carried out by Sapio Research, of 1000 UK based office workers and 50 Facilities Management experts, suggests a strong link between people feeling catered and cared for by their workplace/employers and how this impacts business performance. Wellness at work is a dominant theme in any discussion about the workplace. But this is not just a discussion about happiness, it is about creating cultures and environments that are conducive to commercial success. The study identifies that in order to achieve true ‘Wellness’ attention to every single component that can impact mental and physical health needs to be considered, from building structures and company cultures through to the physical furniture and fittings that employees require to work efficiently and effectively.

October 12, 2017

A third of UK employees ready to quit their jobs as half their time is spent on “work about work”

by Neil Franklin • News, Workplace

A new study claims that duplicated work, disorganisation, and micromanagement are widespread within UK businesses. The study claims that unproductive working practices in UK companies are rife, with 42 percent of employees saying they spend most of their time on futile “work about work” tasks, including status meetings, organising work, and tracking down information, as opposed to doing their actual work and moving projects forward. As well as impeding productivity, this is threatening staff retention: almost a third (31 percent) of UK employees admit they have either thought about leaving or actually left a job as a result of a culture which wastes their time on side issues.

October 11, 2017

Traditional department-based office layouts reduce efficiency and collaboration, say bosses

by Sara Bean • Facilities management, Furniture, News, Workplace, Workplace design

Nearly two thirds (64 percent) of senior executives say their offices are still structured on a traditional departmental basis, despite the fact that the majority of those polled in a recent survey (94 percent) believe project efficiency could increase significantly if they simply re-arranged their office seating plans to promote cross-departmental collaboration between team members. The new report Agile Ways of Working: The Great Leadership Disconnect from digital consultancy, Red Badger, claims that not only do these senior decision makers believe in the promotion of collaboration, but four out of five (81 percent) digital leaders in organisations who were additionally surveyed, strongly believed that an inflexible office layout actively led to delays in launching a product or service into the market or to customers. “Waterfall” ways of working (62 percent) and teams working on multiple projects at once (51 percent) were also among the most cited reason for delays in the past.