February 12, 2018
Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace
Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.






Over half of UK workers (53 percent) say that the standard of technology is a key consideration for accepting a new job role and more than 1 in 3 (37 percent) would decline a job based on poor hardware alone, claims a new survey. The survey of over 2,000 British adults carried out by gadgets and technology e-tailer, LaptopsDirect.co.uk found that having the latest technology was valued more than other office perks, such as flexible working (45 percent), the working environment/decor (39 percent) and staff discounts (33 percent). Nearly a quarter of respondents (74 percent) overall, believe technology makes them more productive at work, with workers in marketing valuing technology the highest, with 84 percent of the votes, followed by those in creative and photographic (81 percent), information and communications (78 percent), professional services (73 percent) and education (71 percent).
Half of SMEs (50 percent) questioned in a new survey have changed the way that they recruit their staff as a result of Brexit. The Albion Growth Report 2017 of more than 1,000 SMEs suggests that for businesses which have changed their strategy as a result of Brexit, 15 percent have decreased recruitment resources, 10 percent have begun recruiting in different ways and 9 percent have made redundancies. A difficulty in finding skilled staff is one of the biggest barriers to growth, behind broader political uncertainty and cash flow, which the research claims could lead to a potential war for talent which is likely to become more intense in the post-Brexit environment. By contrast, SMEs view difficulty in finding unskilled staff as the least significant barrier to growth. The report finds that nearly two thirds (65 percent) of SMEs believe their business lacks expertise. More than a quarter (26 percent) of businesses lack marketing talent, followed by business planning (19 percent), IT (17 percent), and software developers and technology specialists (17 percent). Despite critical skills deficits, only a third of SMEs (33 percent) are currently hiring new employees.





February 2, 2018
Every company should champion design and creativity at board level
by Colin Watson • Comment, Products, Workplace design
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