October 3, 2018
First impressions count when it comes to office reception areas
Two out of every five people (40 percent) claim their perception of a company or brand has been negatively affected by their experience in the corporate lobby or reception area. Of 2,000 US and UK office workers surveyed in Proxyclick’s annual ‘Office Worker Bugbears’ survey, over 70 per cent (71.48 percent) cited unfriendly receptionists, followed by over half (53.78 percent) naming a lacklustre welcome as top reasons for their bad experience. ‘The Integrated Visitor Experience’, a white paper which explores integrated building, security and workplace management technologies, claims that visitors can feel a culture the moment they walk through the door to an office. Gregory Blondeau, Founder of Proxyclick, said: “Not five to ten years ago, the visitor experience did not really exist, the basic process simply covered how someone is received in a building or premises and how they’re able to move around. Today, the rise of smart buildings, developments in automation, open application programming interface standards and cloud technology, have changed the game.” Click the link to download the ‘Integrated Visitor Experience’ white paper.
Serviced offices dominated office take-up in London’s West End in August, mainly due to three big transactions resulting in a 44 percent market share, but the Tech and media sector continues to be the main driver for space. According to figures from Savills just shy of a third (31 percent) of take-up for office space this year has been to Tech and media sector occupiers. Similarly, West End and Central London requirements almost mirror demand from this sector, with the Tech and media sector accounting for 35 percent of the 4.3m sq ft of active requirements.
The majority (86 percent) of UK office workers claim they are more likely to be told off for forgetting to do menial tasks, like emptying or loading the dishwater and keeping their workplace tidy, than complying with GDPR policies, according to a new poll which assessed whether GDPR is being taken seriously by UK office workers since its introduction in May of this year. The study from Fellowes found that only 14 percent of workers have been given a ticking off about careless handling of confidential data, while 25 percent claim office chores, like emptying or filling the dishwasher, has landed them in the hottest water. The data, collected from over 1,000 UK office workers in July 2018, also reveals that many are more likely to be challenged about missing deadlines and being late (17 percent) than ensuring they are compliant with GDPR.
The quality of the coffee is the most important feature for office occupants, with two thirds of workers saying a decent flat white or cappuccino is an essential for a productive and engaged workforce. Research by coworking developer Areaworks also found that being closer to the outdoors, and the ability to work from a balcony or roof terrace was an important factor for 64 percent. Hanging chairs, bean bags and flexible spaces are a must for most, as half of office workers want to ditch fixed desks in favour of casual seating and hot desking, making it a top five most favoured feature. the office gimmicks failed to feature on most people’s workplace bucket list. The installation of office gimmicks such as fireman’s poles and ball pits all failed to feature on most people’s workplace list, but slides did make the list, while the majority (66 percent) included a fridge complete with beer and prosecco among their choice items.
The repercussions of a no-deal Brexit are being 
Total real estate investment in Europe decreased by 8 percent in the second quarter of this year, but there has been strong growth in the offices sector, with volumes totalling €29bn, compared to €24.1bn for the same period last year. Office investment for the first half of the year was also up 11 percent on the same period last year. Furthermore, investment into other areas, including healthcare and student accommodation, remained resilient, with volumes on par with that of last year and 6 percent up on the first half of 2017. Following a more subdued start to the year, the UK posted a strong second quarter. Total investment in Q2 2018 reached €19.9bn, driven by a record quarter for London City office investment. Jonathan Hull, managing director of Investment Properties, EMEA at CBRE commented: “Despite ongoing political uncertainties, the UK remains an attractive destination for European and global capital.”
August 16, 2018
The office will always live on because nothing propinks like propinquity
by Mark Eltringham • Comment, Property, Workplace design